B2B Account Manager
Job Summary
Job Description
Ninja Van is seeking a B2B Account Manager to cultivate and nurture strong client relationships, drive business growth, and ensure successful delivery of services. Ideal candidate has B2B account management experience, preferably in the transport or logistics industry, and a strong understanding of logistics operations, processes, and technologies.
Must have:
- B2B Account Management
- Logistics Operations
- Transport Industry
- Client Relationship
Good to have:
- FMCG Experience
- CRM Software
- Data Analysis
- Upselling Skills
Perks:
- Hybrid Work
- Competitive Compensation
3 skills required
Job Details
ABOUT THE COMPANY:
Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimization, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
ABOUT THE UNIT:
Restock Operations Unit caters to the new service of the Company, Ninja Restock, which is a business-to-business (B2B) service that enables brands and businesses to distribute supplies seamlessly to their locations and branches.
ABOUT THE JOB:
As an Account Manager you are expected to cultivate and nurture strong, long-term relationships with key clients while driving business growth and revenue. This entails understanding the unique needs and objectives of each Ninja Restock client, developing tailored solutions to meet those needs, and ensuring the successful delivery of services. With a focus on account management, business development and performance management while collaborating closely with Sales and Operational teams within Ninjavan Philippines
Main Duties:
- Assist the Senior Account Manager in building and maintaining strong relationships with existing clients.
- Coordinate with internal teams, including operations, middle mile/haul, and sort, to ensure smooth logistics operations for Ninja Restock client shipments.
- Maintain accurate records of client interactions, agreements, and service requirements.
- Monitor the progress of orders and shipments, ensuring timely delivery and addressing any delays or issues as they arise.
- Work closely with internal teams to address any service or operational issues that may arise, ensuring timely resolution to maintain client satisfaction.
- Escalate complex issues to the Senior Account Manager or appropriate stakeholders for further assistance and resolution.
- Support the Senior Account Manager in identifying upsell and cross-sell opportunities within existing client accounts.
- Assist in preparing sales presentations, proposals, and business reviews for client meetings.
Qualifications:
- A graduate of Bachelor's degree in Business Management, Economics, Management Engineering or any business related courses
- Experience in managing or handling accounts in the FMCG, Beauty and Wellness, Pharma or other General Trade Industries
- Proven track record of success in B2B account management, preferably within the transport or logistics industry.
- Strong understanding of transport and logistics operations, processes, and technologies.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to think strategically, analyze data, and develop actionable insights and recommendations.
- Proficiency in CRM software, Microsoft Office Suite, and other relevant tools and applications.
- Demonstrated ability to work effectively in a fast-paced, dynamic environment, both independently and as part of a team.
Why join us?
✔️ We have a hybrid work setup and flexible work arrangements to support work/life balance.
✔️ We recognize and reward your valuable contribution through a competitive compensation and a series of recognition programs.
✔️We provide Paid Time Offs and Wellness Leaves to support your overall well-being.
Similar Jobs
The Pokemon Company International
Bellevue, Washington, United States (Hybrid)
• 2 Months ago
The Walt Disney Company
Singapore, Singapore (On-Site)
• 1 Week ago
Keywords Studios (Player Support)
Pasig, Metro Manila, Philippines (Hybrid)
• 6 Days ago
Trailer Park Group
Los Angeles, California, United States (Hybrid)
• 3 Weeks ago
(On-Site)
• 2 Months ago
Get notifed when new similar jobs are uploaded
Similar Skill Jobs
The Walt Disney Company
Lake Buena Vista, Florida, United States (On-Site)
• 18 Hours ago
The Pokemon Company International
Bellevue, Washington, United States (Hybrid)
• 2 Months ago
BlackRock
Mumbai, Maharashtra, India (Hybrid)
• 4 Months ago
ION
Noida, Uttar Pradesh, India (On-Site)
• 3 Months ago
TransPerfect
Dublin, County Dublin, Ireland (Remote)
• 6 Months ago
AGS - American Gaming Systems
New York, New York, United States (On-Site)
• 2 Months ago
Get notifed when new similar jobs are uploaded
Jobs in Makati, Metro Manila, Philippines
ByteDance
Pasig, Metro Manila, Philippines (On-Site)
• 3 Months ago
ByteDance
Pasig, Metro Manila, Philippines (On-Site)
• 1 Month ago
Get notifed when new similar jobs are uploaded
Business Development Jobs
Sydney, New South Wales, Australia (On-Site)
• 4 Months ago
Trendyol
İstanbul, İstanbul, Türkiye (Hybrid)
• 2 Months ago
Salesforce
Washington, District Of Columbia, United States (Remote)
• 4 Weeks ago
Lionsgate Games
Santa Monica, California, United States (On-Site)
• 1 Month ago
Get notifed when new similar jobs are uploaded
