<p>SEGA is a game developer and publisher, and one of the most recognizable brands in the video game industry.</p>

SEGA

Compliance QA Technician

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The Compliance QA Technician at SEGA Studio Operations Sofia ensures console titles meet platform holder requirements (Sony, Microsoft, Nintendo).  Responsibilities include maintaining knowledge of first-party requirements, developing a deep understanding of technical requirements, providing technical support, assisting with submission documentation, and entering accurate bug descriptions.  The role involves thorough script following, identifying compliance issues, escalating concerns, communicating results to stakeholders, applying new processes, and performing manual checks and text reviews.  Proactive problem-solving and teamwork are essential. The position requires experience with video game consoles and the gaming industry, along with strong communication skills.

Senior Technical Animator (12-month Maternity Cover)

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            <h3>Description</h3>
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                    <em>Position at SEGA Development Services</em>
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                </p><div><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">SEGA Studio Operations Sofia is dedicated to serving SEGA’s Development teams in providing quality, timely, and effective QA services. The Centre is based in Business Park Sofia, nearby Mladost 4 district.</span><br><br></div><div><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">Our team is constantly growing and evolving. That is why we are providing an opportunity for everyone of our colleagues, that wishes to further their knowledge and skills while taking on challenging new tasks.</span></div><div><br><br><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><strong>Position Overview<br><br></strong></span></div><div><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">SEGA Sofia’s Studio Operations team is looking for a bright and motivated individual to join our team as a Compliance QA Technician. These positions are an excellent opportunity for people wanting to start a career in an industry that is fast-paced, dynamic and above all fun!</span></div><div><br><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">The person in this position provides specialized support to the Development studios for console releases and functional and non-functional testing within Studio operations. The primary focus is to ensure all console titles adhere to the requirements of the respective platform holders (Sony, Microsoft, and Nintendo; also known as First parties). Compliance Technicians will go beyond test scripts and use their extensive testing experience to identify and report compliance issues within the games. This work is essential for the smooth submissions and releases of all console titles in SEGA Europe and beyond!</span><br><br></div><div><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">Please note that we are unable to offer visa assistance, and all applicants must have full eligibility to work in Bulgaria to be considered for this opportunity.</span></div><div><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><br><em><strong>We employ a hybrid working model with at least 3 days in office, predefined according to the project needs.</strong></em></span></div><div>&nbsp;<br><br></div><div><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><strong><b>Key Responsibilities&nbsp;</b></strong></span></div><div><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;">Maintain good working knowledge of the latest First party requirements documentation and ensure that the application in test is of the highest standard and minimum risk of Certification failure;</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;">Develop an in-depth understanding of the Technical requirements and apply them effectively to any title;</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;">Have a thorough technical understanding of respective platforms, test tools, and requirements to provide technical and testing support for the platform both within Compliance and other disciplines within Studio operations.<br></span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;">Assist in the making and verification of submission documentation for Optional and Official certifications.</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;">Enter professional, precise, accurate, and complete bug descriptions using the correct naming conventions.<br></span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;">Follow test scripts thoroughly and consistently, ensuring that applicable First party and internal test cases are completed exhaustively.<br></span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;">Creat test cycles carefully to ensure bugs have not been regressed at critical project stages, escalating concerns when they’re identified.<br></span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;">Use testing experience and out-of-the-box thinking to go beyond test scripts, increase testing effectiveness, and find high-risk edge-case scenarios and problems.<br></span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;">Concisely and effectively communicate essential project issues and test results to all key stakeholders within SEGA (weekly/daily reports) as well as First Party groups and external parties where necessary.<br></span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;">Effectively and efficiently identify the severity and risk of project issues in a timely manner.<br></span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;">Apply new Compliance processes and procedures according to updated First Party requirements.<br></span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;">Perform game manual checks and English text reviews for Compliance issues (e.g., Naming conventions) and assist Localisation QA to ensure the title adheres to the latest terminology in all supported languages.<br></span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;">Identify the need for test case adjustment to increase coverage and apply the adjustments accordingly to improve testing effectiveness.</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;">Carry out duties professionally, act diligently to maintain the security of equipment and code at all times and follow the team’s goals and processes accurately.<br></span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;">Actively work with colleagues as appropriate, be supportive and helpful, and promote a robust team environment.</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;">Think proactively, anticipating problems and taking affirmative steps to resolve them if they occur.</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">Participate in internal playtests, functionality projects and help test various SEGA products when appropriate.</span><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"></span></li></ul><p>&nbsp;</p></div><div><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;"><strong>Knowledge, Skill and Experience&nbsp;</strong></span></div><div><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;"><br><strong>Essential&nbsp;</strong><br></span></div><div><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;">Experience with a variety of video game consoles.</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;">Knowledge of the video gaming industry and experience with a wide range of video games.</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;">Ability to work unsupervised, think proactively, and identify tasks that can be carried out and completed on own initiative.</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;">Adaptability and willingness to improve processes and strive for personal growth.</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;">Passion for the latest tech - platforms, hardware, and peripherals.</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;">Clear and concise communicator both written and verbally.<br></span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;">High standard of work and willingness to meet and exceed expectations.<br></span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;">Ability to maintain an adaptable approach to testing.<br></span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;">Ability to maintain focus and commitment.<br></span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;">Enthusiasm for the role and the company.<strong><br></strong></span></li></ul></div><div><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;">&nbsp;</span></div><div><span style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><b>Desirable&nbsp;</b><b></b></span></div><div><ul><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;">Experienced console gamer with the ability to pinpoint problematic title behaviours rapidly.</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;">Technical proficiency in networks, CLI, web development, or programming is a bonus.</span></li><li style="font-family: sans-serif , arial , helvetica;font-size: 11.0pt;"><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;">Proactively help and assist colleagues and maintain a "can-do" attitude when under pressure.</span><span style="font-size: 11.0pt;font-family: sans-serif , arial , helvetica;"></span></li></ul><p>&nbsp;</p><div><b>About Creative Assembly</b><b><span lang="BG"><br></span></b>Creative Assembly crafts deep and detailed games that last, entertaining millions of players across the globe for decades.<b><span lang="BG">&nbsp;</span></b></div><div><br>We are all game makers and we care deeply about the experiences we create. We empower our teams to make significant contributions to our games, supported by skills development and growth opportunities.<br><br><br></div><div>We are located in Horsham, UK in Newcastle, UK and Sofia, Bulgaria.<br><br></div><div>We offer many benefits to support you and your family including:</div><ul style="margin-top: 0.0cm;"><li>Additional medical and dental health insurance for you, your partner and kids, life insurance, and free health care screening</li><li>Additional holiday allowance plus full studio closure over the Christmas and New Year period, as all Bulgarian Bank holidays</li><li>Annual discretionary studio bonus</li><li>Defined career development pathways and personalised training support including; SEGA Dev Day, internal masterclasses, prestigious creative workshops, on-site training with renowned specialists and global conference attendance</li><li>Wellbeing support with an employee assistance programme</li><li>Free games and merchandise plus access to our extensive games library</li><li>Free breakfast every day - toast, cereals, yoghurts, fresh fruit, soft drinks and more in our fully stocked kitchen</li><li>Office massages</li><li>Studio parties for you and your family; such as our Summer and Christmas parties, Children’s day party, wrap parties for game releases</li></ul><div>Our studio sites have disabled access.&nbsp;<span lang="BG"><br><br></span>We are an equal opportunities employer and encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity, religion or belief.<span lang="BG">&nbsp;</span></div><div>&nbsp;<br><br></div><div><b>Note to Recruitment Agencies:</b> SEGA Europe Limited and our studios do not accept unsolicited candidate introductions from unauthorised third parties. For the avoidance of doubt, SEGA Europe is not liable for any fees, compensation or any other costs associated with the introduction of a candidate or recruitment services unless and until an agreement has been duly executed. Further details can be <a href="https://www.creative-assembly.com/note-recruitment-agencies">found here</a>.</div></div>
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