Principal Product Manager

What if your job description were simply - “Make tomorrow better”? 

That’s the essence of roles within our XPay team in the Microsoft AI org. Every day, we bring our insatiable curiosity and customer obsession to the table, challenging ourselves and each other, to make tomorrow better for the billions of consumers and the millions of businesses we empower around the globe.

XPay is filling a huge gap across the company. The vision is to deliver a Microsoft Wallet that is a holder of user’s cards, passwords, digital assets, and leverage these assets to meet Microsoft consumers where they are and delight them in their everyday experiences by delivering convenience and savings, earning user’s trust, and taking actions obo user. With Microsoft Wallet, users can access their digital ids and assets no matter where they are, can enjoy smart purchase experiences, and can seamlessly login and manage their credentials across all their sites and apps, and engage in the world of web 3.0. The Wallet is credible and delivers a magical and personal experience.

The XPay team delivers both a service platform and the Microsoft Wallet consumer product; these enable B2B, B2C, C2C payments in many different products and services across Microsoft. It is the enabler that lights up delightful new purchase and identity journeys and brings in user engagement and stickiness. It is what enables users to engage in the world of Web 3.0 with ease, security, and sustainability. This is a huge growth area in the industry with a 4T dollar opportunity.

We need a Principal Product Manager with the creativity to identify and deliver on new initiatives that will capitalize on these trends and propel new business growth, work with partners across the company and external, work with the regulatory disciplines as payments is a highly regulated space and lead the project across a vteam of XPay and partner product managers, engineers, designers, user research, business function SMEs.

The candidate would include traits/skills such as, but not limited to:

• Thought leadership, along with crafting and communicating vision, strategy, roadmap
• Customer focus, i.e.  understand customer needs and competitive landscape, to achieve the best outcomes for the customer.
• Demonstrated product sense
• Passion and skills related to designing customer facing UX, AI powered products, and data visualizations
• Ability to work through ambiguity and bring clarity across teams
• Ability to influence product and process transformation across organizational boundaries
• Adapt plans considering external and internal landscape changes
• Independently anticipate and identify complex problems
• Critical thinking & creative problem-solving, i.e. not take things at face value and provide thoughtful solutions
• Open-mindedness, i.e. growth mindset vs. fixed mindset
• Diverse and inclusive cross-team collaboration, i.e. not operating in silos, active listening and inviting diverse perspectives, focusing on shared success
• Organizational and analytical skills, with technical abilities
• Proven written and oral communication skills
• Data-driven decision-making, i.e. understanding the data and using it thoughtfully
• Self-motivated with a demonstrated ability to work in a fast-paced environment
• Evangelize and generate excitement around work
• Proven track record in ideation through release of multiple successful user facing experiences in the consumer space, and applying growth approaches to grow the product exponentially
• Experience working on innovation products and thriving in the incubation and growth phase
• Experience software development in an online/web services environment