IT Hardware Technician

3 Months ago • 2 Years + • Administrative

Job Summary

Job Description

The IT Hardware Technician will install and deploy hardware components, software applications, image and configure machines using SCCM, structure user workstations, transport work systems to new locations, and troubleshoot issues. They will also ensure proper tracking and maintenance of hardware and software systems, act as a liaison between Zones' team and the customer, and follow specific instructions provided by the customer. This role requires strong experience with PC systems, related peripherals, common software programs, and Windows Operating Systems, as well as experience imaging machines with SCCM. Excellent interpersonal skills and a team-oriented attitude are essential.
Must have:
  • High School diploma or equivalent
  • 2+ years experience with PC systems
  • Experience imaging machines with SCCM
  • Install and deploy hardware/software
  • Troubleshoot issues and provide resolutions
Good to have:
  • Associate degree
  • Active listening skills
  • Ability to lift 50 lbs
Perks:
  • Medical/dental/vision coverage
  • Life insurance
  • 401(k) plan with matching provision
  • Paid time off

Job Details

Description

Position at Zones LLC.

Position Overview: 
 
Term:  3+ Months (High potential for long-term extension) 
Location: onsite in Albany, NY

Hours: Day shift - Mon-Friday 9-5pm ET
Pay:  up to $32/hr commensurate with experience + benefits
What you'll do as the IT Hardware Technician  
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
  • Install and deploy hardware components.
  • Install and deploy software applications.
  • Image and configure machines using SCCM
  • Structure user workstations.
  • Transport a work system to a new location.
  • Switch to a different workstation system.
  • Alter the end user.
  • Install additional hardware
  • Install additional software
  • Alter the existing hardware configuration
  • Update installed software
  • Customize software settings
  • Uninstall unused software
  • Troubleshoot issues and provide resolutions
Additional responsibilities:  
  • Ensure proper tracking and maintenance of hardware and software systems utilized by the team.
  • Act as the liaison between Zones’ team and the customer.
  • Follow specific instructions provided by the customer
  • Maintain a clean work environment.
  • Other duties as assigned.
What you'll bring to the table: 
  • High School diploma or equivalent
  • Associates degree and/or 2+ years experience with PC systems, related peripherals and common software programs and Windows Operating Systems.  
  • Experience imaging machines with SCCM.
  • Demonstrate a high level of professionalism, interpersonal skills and team-oriented attitude.
  • Demonstrate active listening skills with ability to act with sensitivity and empathize with customer's situation.
  • Demonstrate compassion and discretion in a patient care environment in support of overall service provided to the customer
  • Ability to lift 50 lb

Zones offers a comprehensive Benefits package

While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, a 401(k) plan with matching provision, paid time off, and much more. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse.

At Zones, work is more than a job –with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. 

 

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