Award-winning iGaming Platform and Sportsbook provider, delivering a pioneering new era of technology.

Gaming Innovation Group 

Service Operations Support Engineer (NOC Engineer)

Senior Technical Compliance Specialist

Infrastructure Engineer

Content Manager - Fixed Term Contract

SEO Manager

Group Senior Accounts Receivable Executive

Frontend Developer

Senior .NET Backend Developer

Social Discovery Group

Talent Acquisition Manager / Senior Recruiter (Business Recruitment Team)

Customer Support Agent

Niantic

Creative Production Manager, Tokyo Studio

Twitch

Senior Software Engineer - Mobile

The Pokemon Company International

Sr. Manager, Marketing – LATAM (Bilingual - Spanish/English)

Discord

Director, Engineering (Client & Performance)

SDG seeks a Talent Acquisition Manager/Senior Recruiter to manage the full international recruitment cycle for Digital Marketing, Design, Product, and Back-office roles, hiring senior to executive-level professionals. Responsibilities include end-to-end recruitment, from initial screening to onboarding, collaborating with hiring managers and HR, and participating in HR initiatives.  The ideal candidate has 2-3 years of international recruitment experience, strong leadership and adaptability skills, and a results-oriented approach.  Global reach and fluency in English and Russian are essential.

QA Engineer (Kiseki)

AI Content Manager

<div class="description"><a href="https://socialdiscoverygroup.com/about-us/"></a><a href="https://socialdiscoverygroup.com/about-us" style="text-decoration: none;">Social Discovery Group</a> (SDG) is a global technology company that builds apps at the intersection of dating, social, and entertainment. The company's portfolio includes 70 social discovery platforms with a focus on AI, game mechanics, and video streaming. We actively support and invest in social discovery startups worldwide through our CVC fund. More than 500 million people in 150 countries enjoy our products, and we strive to have ten times as many. SDG<a href="https://socialdiscoverygroup.com/investments"><span style="font-size: 10.5pt; font-family: Roboto, sans-serif; color: rgb(34, 34, 34); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; vertical-align: baseline; white-space: pre-wrap;"> invests</a> in social discovery technology startups around the world. <a href="https://socialdiscoverygroup.com/investments" style="text-decoration: none;">Our Investments</a> include Open AI, Patreon, Flo, RAW, EVA AI, Clubhouse, Magnet, Woebot, Flure, Astry, Coursera, Academia, Harbour, Space, Auto1, DocSend, AppAnnie, Rapyd, Boom Supersonic, Trading, View, K-Health and many others. We solve the problem of loneliness, isolation, and disconnection with the help of digital reality. Our digital nomad team of more than 1200 professionals works all over the world. Together, we are solving the prevalent problem of loneliness and shaping Social Life 3.0 — a new digital reality where people will be able to fulfil their needs for communication and attention from other people and artificial life forms. Our teams of digital nomads live and work remotely from Cyprus, Malta, the USA, Thailand, Indonesia, Hong Kong, Japan, Australia, Poland, Israel, Turkey, Latvia and many others.
We are looking for a Talent Acquisition Manager/ Senior-level Recruiter. The person will responsible for the full-cycle of Talent Acquisition process focusing on Digital Marketing, Design, Product, Back-office streams internationally hiring for Senior to Executive level professionals!
Responsibilities: 
<ul><li>Full International Recruitment Cycle: You'll be responsible for the end-to-end recruitment process, from initial screening to successful onboarding. This includes identifying, interviewing, and selecting the best candidates for our diverse range of vacancies.</li><li>Collaboration: Forge strong partnerships with hiring managers and HR professionals in relevant business units. Your ability to effectively liaise with key stakeholders will be instrumental in achieving recruitment success.</li><li>HR Initiatives: Get involved in various HR initiatives as needed, contributing your expertise to other areas of human resources.</li></ul>
Requirements:
<ul><li>International Recruitment Experience: You should bring a minimum of 2-3 years of experience in international recruitment to the table.</li><li>Leadership Skills: This role will position you as a partner to hiring managers, so strong leadership skills are essential.</li><li>Adaptability: Flexibility and adaptability are key in our fast-paced environment.</li><li>Results-Oriented: We're looking for someone who thrives on achieving results and can influence others effectively.</li><li>Hardworking: Your dedication and hardworking nature will be crucial in delivering recruitment excellence.</li><li>Career Growth: An eagerness to continue developing your recruitment skills and expertise is highly valued.</li><li>Global Reach: Be prepared to work across different time zones, as we have teams in Australia and the US.</li><li>Language skills: English (advanced), Russian (professional working).</li></ul>
What do we offer: 
<ul><li>REMOTE OPPORTUNITY to work full time;</li><li>Vacation 28 calendar days per year;</li><li>7 wellness days per year (time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;</li><li>Bonuses up to $5000 for recommending successful applicants for positions in the company;</li><li>Full payment for professional training, international conferences and meetings;</li><li>Corporate discount for English lessons;</li><li>​Health benefits. If you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee, according to the paychecks. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);</li><li>​Workplace organization. The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;</li><li>Internal gamified gratitude system: receive bonuses from colleagues and exchange them for time off, merch, team building activities, massage certificates, etc. </li></ul>
Sounds good? Join us now! </div>

This role involves providing first-line support for mission-critical 24/7 client operations. Responsibilities include investigating and resolving escalated incidents and service requests, acting as a product and service champion, proactively monitoring production environments, troubleshooting a wide variety of support matters, identifying application defects and liaising with internal and external teams.  The ideal candidate will have excellent communication and problem-solving skills, be customer-focused, and comfortable working in a fast-paced environment.  Shift work is required, covering all three shifts in a 24/7 rotation.

<section aria-labelledby="job-description-title" class="styles--3vx-H" data-ui="job-description"><h2 id="job-description-title">Description</h2><div>We are looking for a Service Operations Support Engineer to join our team responsible for supporting clients on our platforms. You will work on all aspects of troubleshooting mission-critical 24/7 client operations. Your mission will be to provide excellent B2B customer support to our clients in order to ensure our very high quality standards are met. You need to be a great communicative person, proactive, self-motivated and with a strong customer-focused attitude which will ensure building outstanding relationships with our clients.You will be joining a tight knit, friendly, professional team of people who are dedicated to provide support, get excited to solve tough problems, and like seeing results, fast.You get excited by challenges and deadlines and are driven to succeed and know how to celebrate with your team, when you do.To fill this role you need to be available to perform all three shifts in a 24/7 rotation: <ul> <li>From 10/11AM to 18/19PM (Argentina)</li> <li>From 18/19PM to 2/3AM (Argentina)</li> </ul>What you'll be doing:<ul> <li>Provide 1st line support to respond, investigate and resolve escalated incidents and service requests through the internal Service Management system</li> <li>Being a product and service champion for our platforms and ensure client’s full adoption through continuous support and customer-focused approach</li> <li>Escalating directly to other internal support teams where a resolution is not immediately possible</li> <li>Proactive monitoring of live production environments and event management</li> <li>Hands-on handling and troubleshooting of a wide variety of support matters</li> <li>Identify application defects and follow-up on the issues with other internal service teams forming part of the support framework, and external service provider(s)</li> <li>Identify 3rd party platform problems and communicate as necessary, both internally and externally</li> <li>Liaise with service providers and other teams, following incidents through to resolution</li> <li>Build internal knowledge base and self-support articles to help in acting faster on future incidents</li> <li>Speedily interpret and process data from various sources in a fast moving and changing environment</li> <li>Define and implement enabling tools to run and operate efficiently</li> <li>Taking immediate action to mitigate losses to both business and customer</li> </ul> Who you are:<ul> <li>Attention to detail</li> <li>Ability to detect urgencies, assess impact and prioritise</li> <li>Work well under pressure</li> <li>Ability to efficiently solve problems</li> <li>Excellent interpersonal skills</li> <li>Customer and Service-centric approach</li> <li>Flexible team player</li> <li>Excellent verbal and written communication skills</li> <li>Language proficiency:</li> <ul> <li>Required: English C1/C2 </li> <li>Preferable: Spanish B1/B2</li> </ul> <li> Willingness to work 24/7, covering different shifts during the day and night, in a rotation</li> <li>ITIL Foundation certified or equivalent experience working in an organisation adopting ITIL best practices</li> <li>2 years experience in a 24x7 production support environment</li> <li>Experience in using Atlassian Jira, Confluence and Opsgenie</li> <li>Experience in the Gaming sector of more than one year</li> <li>Experience with Service Monitoring tools </li> </ul></div></section>