Marketplace Development Professionals
Job Summary
Job Description
Trendyol seeks Marketplace Development Professionals to manage projects end-to-end, collaborating with various teams (Technology, Operations, Customer Experience, etc.). Responsibilities include reducing seller pain points, prioritizing needs, tracking KPIs, improving seller experience, developing guidelines, creating user stories, identifying innovative projects, and analyzing results to guide strategy. This role demands strong communication, analytical skills, and agile experience within a fast-paced e-commerce environment.
Must have:
- Project management experience
- Agile environment familiarity
- Cross-team coordination
- Strong communication skills
- Analytical and customer-focused mindset
Good to have:
- Product management experience
- Experience in e-commerce/marketplace best practices
Perks:
- International team
- Open communication
- Agile practices
- Extensive training
- Mentorship opportunities
- Competitive benefits
- Trendyol shopping budget
- Hybrid work model
- Summer remote work option
2 skills required
Job Details
Ready to learn more about us?
We were founded in 2010 with a dynamic and agile start-up spirit. The trust of around 30 million customers and 250,000 sellers has made us the first decacorn in Turkey. Our success is backed by renowned investors such as Alibaba, General Atlantic, Softbank, Princeville Capital and several sovereign wealth funds. In 2022, we opened our first dedicated international office in Berlin and expanded to Amsterdam, Luxembourg and London. And that's just the beginning!
Tech at the root
We believe that technology is the driver and e-commerce is the outcome. Thanks to the dedication of our team, we have become one of the top 5 e-commerce companies in EMEA and one of the fastest growing worldwide. We currently deliver over 1.5 million parcels daily to 27 countries.
Growth is in our DNA
As a young and dynamic company, we are constantly growing and expanding. With Trendyol Tech, one of the leading R&D centres, Trendyol Express, the fastest growing delivery network, Dolap, the largest platform for second-hand goods, and Trendyol Go, our instant food and grocery delivery service, we are gearing up to become the world's leading e-commerce platform.
Focused on positive impact
Our vision goes beyond business success. We strive to make a sustainable and positive impact on our customers, business partners, and society. By digitizing merchants and SMEs, helping businesses grow, and promoting women's economic empowerment, we are dedicated to creating a better future.
ABOUT THE TEAM
Trendyol's Core Commerce Division strategically unites and transforms commerce into a journey of innovation, efficiency, and growth. At the heart of Trendyol's operations, our Core Commerce Team drives our commercial strategy, charting a course towards sustainable development and profitable growth.
Within this framework, our umbrella encompasses Category, Category Planning, Project Development, Marketplace, Services, International Fashion, and Global Platform teams, each a vital cog in our commercial strategy.
We are all working with the same purpose: To create a positive impact in our ecosystem by enabling commerce through technology.
YOUR MAIN RESPONSIBILITIES
- Conduct projects end-to-end from early-stage research through development, in consultation with stakeholders.
- Continuously reduce pain areas for the partners/sellers, by working closely with other functions including Technology, Operation, Customer and Seller Experiences, Category, Fraud, Policy teams
- Contribute the projects, to provide requirements and prioritization for seller/partner needs to improve the quality of experience and journey
- Regular tracking of KPI's and planning necessary developments by detecting improvement areas
- Follow e-commerce & marketplace environment best practices, develop projects that will improve seller engagement and follow up on the actions to be taken by other teams
- Translating business requirements into user stories with precise and accurate criteria of acceptance
- Create and update guidelines/procedures for the Seller life cycle
- Finding new, innovative project ideas and pre-analysis
- Designing the best seller & customer experience in marketplace processes
- Quantitatively analyzing results to drive product direction & strategy
- Working as part of a data-oriented and multifunctional team
QUALITIES WE'RE LOOKING FOR
- University degree preferably in Engineering, Economics, or Management,
- 2 to 4 years of working experience in project management or process development or business analyst. Also, product management experience is a plus
- Experienced in "agile" working environment and project and familiar with project iteration culture
- Collaborate with different stakeholders when necessary and develop cross-team coordination skills
- Having business judgment and good instincts while working closely with technology teams
- Strong verbal and written communication skills in English
- Customer-driven and analytical mindset with a desire and ability to identify and resolve seller problems
- Results-oriented, well-organized, autonomous and efficient,
- Able to work within a dynamic and fast-paced environment
JOIN US AND
* Take responsibility from day one and develop your skills with a talented and diverse international team.
* Experience open communication, flexibility, and a start-up spirit in our unique culture.
* Tackle big challenges in e-commerce with Agile practices and encourage growth by learning from mistakes.
* Join creative and focused teams that prioritize collaboration and problem-solving.
* Access our extensive training platform for continuous learning and personal growth.
* Benefit from the support of a global team of experts with mentoring and professional development opportunities.
* Focus on talent and potential, not just job titles.
* Connect with teammates regardless of physical distance through events, meetings, and social activities.
* Enjoy competitive benefits such as Trendyol shopping budget, central and international office locations, and top-of-the-line technical equipment.
We're looking forward to receiving your application!
We offer a hybrid model that combines the productivity of remote work with the bonding and collaboration of in-office work. Teams are expected to work from our offices on designated days each week, fostering team spirit, creativity and cross team collaboration as part of our culture.
We also provide a summer working model, with a two-month fully remote work opportunity during July and August.
The hybrid working model only applies to hybrid roles; on-site roles require regular office presence.
Discover more about our #LifeatTrendyol and our culture on our Website, LinkedIn and YouTube channels.
At Trendyol, we believe in the power of an inclusive workplace. We value diversity and believe that every team member contributes to our vibrant culture. Our platform is for everyone, and so is our workplace. We encourage the representation and amplification of diverse voices in our business, as it allows us all to thrive, contribute, and shape the future together.
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