Associate Principal Engineer - Salesforce Architect

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 37 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Key Responsibilities:

• Lead the design and architecture of end-to-end solutions based on business requirements and technical specifications.
• Create solution blueprints, architecture diagrams, data modeling, process automation, system integrations, and technical documentation.
• Ensure that solutions are scalable, secure, and integrate smoothly with existing systems and platforms.
• Provide expertise in Salesforce features, including Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and Platform capabilities.
• Evaluate new Salesforce features and AppExchange products to determine their suitability for the organization.

Technology Strategy:

• Collaborate with stakeholders to align solution architecture with business objectives and technology strategies.
• Provide guidance on the adoption of emerging technologies and best practices to ensure future-proof solutions.
• Define architectural standards and ensure alignment with organizational goals.
• Collaborate with business stakeholders to understand requirements and translate them into technical solutions.
• Act as a trusted advisor for Salesforce capabilities, addressing both current needs and future scalability.

Cross-Functional Collaboration:

• Work closely with developers, business analysts, and project managers to ensure successful implementation of solutions.
• Lead technical discussions and architecture reviews to ensure adherence to best practices and project timelines.
• Provide mentoring and leadership to development teams throughout the project lifecycle.

Integration & System Performance:

• Oversee the integration of multiple systems, including cloud and on-premise platforms, to deliver seamless user experiences.
• Monitor system performance, ensuring that solutions meet performance, scalability, and security requirements.
• Ensure data integrity and reliability across integrated systems.
• Design strategies for system scalability, reliability, and disaster recovery.

Documentation & Governance:

• Create and maintain detailed technical documentation, including architecture diagrams, integration plans, and design patterns.
• Ensure adherence to architecture governance processes and compliance with organizational and industry standards.
• Define and enforce coding, security, and data management standards for Salesforce development.

Risk Management & Security:

• Identify and mitigate architectural risks and ensure solutions meet security and compliance requirements.
• Conduct regular architecture reviews and assessments to identify areas for improvement and optimization.

Training and Enablement:

• Mentor developers, administrators, and other team members on Salesforce architecture and best practices.
• Deliver technical documentation, architecture diagrams, and user guides.

Experience:

• 10+ years of experience in software development, solution design, or a similar role.
• Proven experience in designing and implementing large-scale solutions.
• Strong expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud, and Platform tools.
• Experience in integrating multiple systems and platforms.
• Experience in leading project teams.

Skills:

• Strong understanding of architectural frameworks, design patterns, and best practices.
• Proficiency in programming languages (e.g., Java, Python, .NET) and databases (SQL/NoSQL).
• Expertise in Apex, Visualforce, Lightning Web Components (LWC), and Salesforce APIs.
• Knowledge of integration tools like MuleSoft, REST/SOAP APIs, and middleware solutions.
• Familiarity with data modeling, SOQL, and ETL tools.
• Excellent problem-solving and decision-making skills.
• Strong communication and collaboration skills, with the ability to translate complex technical concepts into business-friendly language.

Preferred Skills:

• Salesforce certifications such as Salesforce Certified Application Architect or System Architect (or equivalent) are highly desirable.
• Experience in DevOps practices, including CI/CD pipelines and tools like Copado or Gearset.
• Industry experience in sectors such as finance, healthcare, retail, or technology (good to have).
• Exposure to Salesforce CPQ.
• Additional experience is a plus.

Disclaimer: Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.