We are a global team of creators, storytellers, technologists, experience originators, innovators and so much more. We believe amazing games and experiences start with teams as diverse as the players and communities we serve. At Electronic Arts, the only limit is your imagination.
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Battlefield aims to bring our players classic and new experiences, big or small, on time, at quality, every time, for all our players to enjoy in a safe, respectful, and highly competitive environment. Battlefield Game Ops is the team fueling this journey. Battlefield Game Ops consists of two teams:
- Our release team focuses on releasing high quality, bug free software on time and with high availability.
- Our positive play team focuses on providing fair and highly competitive experiences, free of cheaters and abusers.
Our players deserve to play when they want, how they want, and with who they want (or don’t want). Battlefield Game Ops focuses on bringing the fun.
Responsibilities
With the release management lead:
- Own and refine the release process using agile project management methodology. Maintaining to ensure timely and high-quality delivery of the game to our players.
- Plan and track the actions, tasks, dependencies and risks for the release process, and support and guide the project contributors.
- Lead the process of hardening builds and resolving conflicts and issues before they impact the players.
- Manage the schedule and milestones for the game development process as it relates to build releases and live service; communicate these and other critical project information to other partner teams and stakeholders.
- Define and report on SLA and KPI for the release process and the live service.
- Provide insights and feedback to the franchise leadership on the release status and quality.
- Organize and manage the knowledge repository for the release process.
- Work across different time zones and domains to coordinate the release process.
Qualifications
- Experience in program management within live service products, preferably within AAA gaming.
- Strong knowledge of software development methodologies, such as agile, waterfall, and scrum.
- Excellent communication, collaboration, and problem-solving skills.
- Ability to work effectively in a fast-paced, dynamic, and ambiguous environment.
- Experience with program management tools, such as Jira, Confluence, and Microsoft Project.
About Electronic Arts
We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.
We take a holistic approach with our benefits program, focusing on physical, emotional, financial, career, and community wellness to support a balanced life with paid time off and new parent leave, plus free games and so much more. We nurture environments where our teams can always bring their best to what they do.
Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.
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