ETIC, QA & Process Improvement- Senior Associate

Line of Service

Advisory

Industry/Sector

Technology

Specialism

Advisory - Other

Management Level

Senior Associate

Job Description & Summary

o Quality Management of the projects within his/her perimeter
o Risk chaser, avoid taking unnecessary risks for the project (design,
process, Quality cost, timing)
o Customer Quality deliverables and objectives are fulfilled
o Control and monitoring of the conformity to organisation processes and
policies.
o Customer (internal and external) interface for Quality matters in
development for the assigned projects.
o Support organisation continuous improvement culture and improvement of
company processes and policies to match benchmark international
standards.

In the role’s capacity as a software quality assurance engineer the key
responsibilities are:
o Support project teams identify quality goals according to customer
requests and company policies and processes.
o Define and Deploy the Software Quality plans and tools applicable in his/her perimeter.
o Execute quality audits according to the defined QA plans and report non
compliances.
o Report project quality status.
o Escalate quality and process compliance issues within the perimeter of the
projects assigned to him/her according to the defined escalation strategy.
o Maintain compliance with all company global policies and development
processes and procedures
o Handle customer quality complains, identify potential root causes and act
for their correction
o Represent PWC in all aspects related to quality in the project assigned to
him/her.
o Analyse systematically all quality assurance findings and detect issue
patterns and possible improvement opportunities to prevent issues in the
future.
o Ensure the quality of project’s delivery
o Support the projects’ teams by providing delivery Go/No Go
recommendation, according to the status of delivery/release audit.
o Report quality risks to top management.

● In the role’s capacity as a Process improvement engineer the key responsibilities
are:
o Support the Establishment of the quality management system and ensure
that all processes are adequately defined, documented, communicated,
promoted, maintained and deliver all the needed process training as
required.
o Supports agile development mindset and culture and process assets
establishment
o Support the definition of development processes that complies with
international standards (CMMI – CMMI for services etc.)
o Utilise data driven techniques like six sigma in quality improvement
projects
o Analyse customer quality standards and identify possible impact on PWC
ETIC operational processes.
o Demonstrable experience of driving a programme of continuous
improvement within his/her previous experience.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Yes

Government Clearance Required?

Yes

Job Posting End Date