Explore gaming industy jobs in one of the leading Game Studios.

Clevertap

Product Marketing Associate (Customer Advocacy)

Senior Automation QA Engineer

Senior Customer Success Engineer

Customer Success Manager (SEA)

Customer Success Manager

Customer Success Engineer (Mobile SDK Support)

Associate Director - Customer Success for EU and NAM region (Night Shift)

Director - Sales Enablement

Product Marketing Associate

<div class="section page-centered" data-qa="job-description"><div><b style="font-size: 16px;"><u>About the role:</u></b></div><div><span style="font-size: 16px;">As a Product Marketing Associate (Customer Advocacy), you will play a pivotal role in building a differentiated market position for CleverTap, by building inspiring customer success stories that showcase how our customers are leveraging the CleverTap’s All-in-one Engagement platform. You will have full responsibility for driving Customer advocacy initiatives, which include building assets (testimonials, case studies) as well as other initiatives, such as Advocate communities.</span></div><div><br></div><div><b style="font-size: 16px;"><u>What will you do:</u></b></div><div><span style="font-size: 16px;">- Program Development: Develop and execute the customer advocacy program to identify and engage with satisfied customers, and convert them to advocates.</span></div><div><span style="font-size: 16px;">- Promote: Drive visibility of the program within the organization, develop &amp; monitor the process to measure the effectiveness of the program.</span></div><div><span style="font-size: 16px;">- Identify prospects: Work in close collaboration with sales, customer success, product, and marketing teams to build a pipeline of potential reference customers from across the globe and nurture the prospects.</span></div><div><span style="font-size: 16px;">- Build the case: Engage with internal &amp; external stakeholders to conduct research, gather data and resources and build the narrative.</span></div><div><span style="font-size: 16px;">- Produce content: Bring your storytelling skills and work with teams including content, design, and video to develop primary and secondary assets.</span></div><div><span style="font-size: 16px;">- Leverage assets: Identify how the assets can be integrated into key marketing activities and collateral.</span></div><div><span style="font-size: 16px;">- Measure the impact of customer references and report on the overall benefits from the advocacy program.</span></div><div><br></div><div><b style="font-size: 16px;"><u>What are we looking for?</u></b></div><div><span style="font-size: 16px;">- MBA in Marketing, Business from a Tier-I, II B-School</span></div><div><span style="font-size: 16px;">- 2-4 years of experience in industry marketing, product marketing or corporate marketing</span></div><div><span style="font-size: 16px;">- Excellent communication skills, including ability to build rapport with stakeholders, engage with key decision-makers and influencers, and craft industry &amp; customer-facing messaging and presentations.</span></div><div><span style="font-size: 16px;">- Strong analytical skills, story-telling skills and structured decision-making.</span></div><div><span style="font-size: 16px;">- Excellent cross-functional team management and presentation skills.</span></div><div><span style="font-size: 16px;">- Comfortable presenting to executive leaders and cross functional partners</span></div><div><br></div><div><b style="font-size: 16px;">Good to have:</b></div><div><span style="font-size: 16px;">- Prior Experience in B2B Saas Companies</span></div><div><span style="font-size: 16px;">- Growth mindset, curious, self-aware, and passionate about continuous improvement</span></div><div><span style="font-size: 16px;">- Strong attention to and command of detail, and project management skills to focus on key outcomes amidst competing priorities and tight deadlines</span></div><div><span style="font-size: 16px;">- Deep experience writing messaging and creating engaging content that romances product scenarios; passion for technology and the ability to translate complex ideas into simple, clear prose</span></div><div><span style="font-size: 16px;">- Curiosity, self-awareness, and a desire to test and learn, sing data as a success metric</span></div><div><span style="font-size: 16px;">- A natural collaborator with a willingness to drive hands-on tactical execution</span></div><div><span style="font-size: 16px;">- Ability to establish excellent working relationships with cross-functional teams</span></div><div><span style="font-size: 16px;">- Get-it-Done confidence to pick up and lead new projects even in the face of ambiguity</span></div><div><br></div><div><b style="font-size: 16px;"><u>Who will you report to:</u></b><span style="font-size: 16px;"> Associate Director, Product Marketing</span></div><div><br></div><div><b style="font-size: 16px;"><u>Why join us?&nbsp;</u></b></div><div><span style="font-size: 16px;">- Be a part of a global growth stage startup</span></div><div><span style="font-size: 16px;">- Work in a fast-paced, dynamic environment where your contribution matters</span></div><div><span style="font-size: 16px;">- You are passionate about technology and its impact on the high growth mobile technology space</span></div><div><span style="font-size: 16px;">- Innovate at scale, with learning opportunities</span></div><div><br></div><div><b style="font-size: 16px;"><u>What is working at CleverTap like?&nbsp;</u></b></div><div><span style="font-size: 16px;">- Be a part of a global category creator - hyper growth B2B SaaS&nbsp; startup</span></div><div><span style="font-size: 16px;">- Work in a fast-paced, dynamic environment where your contribution matters</span></div><div><span style="font-size: 16px;">- Work, performance and results are real sources of happiness in addition to the fun of working with and celebrating success with an exceptionally talented team</span></div><div><span style="font-size: 16px;">- Accountability and driving outcomes is the key to success</span></div><div><span style="font-size: 16px;">- Your career here is limited by you and nothing else</span></div><div><span style="font-size: 16px;">- Teamwork trumps individual success- You are passionate about experience technology and its impact on enabling&nbsp; growth&nbsp;</span></div><div><span style="font-size: 16px;">- Innovate at scale, with learning opportunities and having fun along the way!</span></div><div><br></div><div><b style="font-size: 16px;"><u>About the Function:</u>&nbsp;</b></div><div><span style="font-size: 16px;">At CleverTap, the Product team is focussed on building the World's #1 Retention Cloud. We believe that user retention is the only way for apps to grow faster, sustainably. The Product organization collaborates with engineering to bring out new innovative features that customers love. The team is responsible for all aspects related to the product execution cycle - pain point identification, delivery, documentation, adoption, positioning, packaging, pricing, and promotion. </span></div><div><br></div><div><span style="font-size: 16px;">The Product team consists of product managers, designers, marketers, analysts, growth specialists, etc. working together to solve some of the challenges brands face to retain their customers for life. </span></div><div><br></div><div><span style="font-size: 16px;">We are a team of Growth Pilots where everyone works together towards a common objective.</span></div><div><span style="font-size: 16px;">P : Act with First Principles</span></div><div><span style="font-size: 16px;">I : Take Initiative</span></div><div><span style="font-size: 16px;">L : Seek to Learn</span></div><div><span style="font-size: 16px;">O : Take Ownership of Outcomes</span></div><div><span style="font-size: 16px;">T : Help Achieve Together</span></div><div><span style="font-size: 16px;">S : Speak up then Commit</span></div><div><br></div><div><u style="font-size: 16px;"><b>About CleverTap:</b></u></div><div><span style="font-size: 16px;">CleverTap is the leading all-in-one customer engagement platform that helps brands unlock limitless customer lifetime value. CleverTap is trusted by over 2000 brands like Domino’s, Levis, Jio, Papa John’s, Zomato, Kotak Bank, Jio, Air Asia, Carousell, TD Bank, and Tesco to help build personalized experiences for all their customers. The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering speed and cost efficiency at scale.</span></div><div><br></div><div><span style="font-size: 16px;">Backed by top-tier investors such as Accel, Peak XV Partners, Tiger Global, CDPQ and 360 One, the company is headquartered in San Francisco, with presence across Seattle, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Singapore, Vietnam, and Jakarta.</span></div><div><br></div><div><span style="font-size: 16px;">For more information, visit&nbsp;</span><a rel="noopener noreferrer" class="postings-link" style="font-size: 16px;" href="http://clevertap.com/">clevertap.com</a><span style="font-size: 16px;">&nbsp;or follow us on:</span></div><div><span style="font-size: 16px;">LinkedIn:&nbsp;</span><a rel="noopener noreferrer" class="postings-link" style="font-size: 16px;" href="https://www.linkedin.com/company/clevertap/">https://www.linkedin.com/company/clevertap/</a><span style="font-size: 16px;">&nbsp;</span></div><div><span style="font-size: 16px;">X:&nbsp;</span><a rel="noopener noreferrer" class="postings-link" style="font-size: 16px;" href="https://twitter.com/CleverTap">https://twitter.com/CleverTap</a><span style="font-size: 16px;">&nbsp;</span></div><div><br></div><div><span style="font-size: 16px;">If you think you’d be a good fit for this role, we’d love for you to apply!</span></div><div><span style="font-size: 16px;">CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.</span></div><div><span style="font-size: 16px;">We are committed to cultivating an empowering environment, enabling each of us to reach the peak of our professional careers.</span></div><div><span style="font-size: 16px;">We're excited to showcase what we have to offer!</span></div></div>undefinedundefinedundefined