Table Games Compliance Manager

Job Description

• Prepares product submissions, managing priorities and assigning tasks as needed
• Submits products to external labs and to regulatory agencies; coordinates with table games engineering and engineering to assist with resolution of any identified issues or defects
• Provides feedback to table games engineering to improve design for regulatory approval, manufacturability and serviceability
• Coordinates with Technical Assistance Center as new issues are identified in the field
• Prepares software and hardware to hand off to independent labs and regulatory agencies for testing
• Coordinates with independent test labs and other authorities to get products approved in all necessary jurisdictions
• Assist Operations personnel on large or critical new product installations
• Develop proficiency in jurisdictional regulatory processes
• Productivity: Must efficiently and effectively perform assigned tasks and accept new projects, as demand requires with timely and accurate completion.
• Quality: Consistently perform to high standards of accuracy, thoroughness and timelines. 
• Interaction: Exhibit a positive manner toward the job and work well with customers, co-workers and vendors.  
• Accountability: Self-accountability and accepts consequences of his/her actions.  Demonstrates unquestionable integrity in their daily duties.  
• Customer Service: Ensures internal and external customer satisfaction.  Conducts themselves in a manner that is professional and courteous to all.  Perform follow-up calls if necessary to ensure complete customer satisfaction.

• Bachelor’s Degree in related field or equivalent related experience
• 4 years of experience in gaming product/regulatory compliance
• 2 years of experience managing employees
• MS office suite: Excel, Word, PowerPoint, Access, Outlook.
• Strong planning and technical Project Management skills.
• Demonstrated ability to prioritize and manage multiple projects.
• Excellent written and verbal communications skills
• Ability to think creatively and to contribute to both strategic and tactical decisions
• Strong analytical ability
• Ability to make timely/sound decisions
• Ability to read regulatory, technical and internal literature and documents and extract important concepts
• Ability and willingness to travel up to 10% of the time