Senior Manager, Business Operations - Office of the CRO

Description

• Bandwidth and Leadership Multiplier: Act as a force multiplier to the CRO and his direct reports via digest of inbound priorities that need discussion, driving the CRO’s management focus areas with his direct reports, and tracking follow-ups to ensure conversations are surfacing the most critical agenda items.  
• Master Project Manager: Own the design and execution of project plans on behalf of the CRO, driving these initiatives to better outcomes than if he were to drive them himself, given the limitations he is faced with due to the volume of demands on his time.
• Context Disseminator: Provide context and direction to functional leaders, administrative staff, and support teams across the company as needed. Work with company stakeholders across products and functions and driving follow-through.
• Publishing Division Leader and Partner: Take ownership of approximately 30-40% of the CRO’s heavy calendaring, working closely with the CRO’s Executive Assistant to ensure the calendar is optimized, aligned with business priorities, and supports proper meeting preparation. Collaborate extensively with leadership and other Chiefs of Staff across the business to enable optimal alignment.

• Prioritization and Process Driver: With ruthless prioritization,  and a bias towards action, help manage the day-to-day operations of the Publishing Division, as well as managing CRO’s calendar priorities with the intent of minimizing operational overload, ensuring proper workload balancing, and driving process improvements quickly and efficiently. Analyze opportunities, summarize findings, develop go-forward plans, and act as part of the ongoing team to translate recommendations into results.
• Leadership Growth & Development: Partner with CRO to design and evolve forums for leadership growth and development for his direct reports and broader team. Contribute to cross-team efforts to build the culture of the Publishing Division.
• Organizational Effectiveness Enabler: As we grow, it will be increasingly important to identify opportunities to promote efficiency and effectiveness across our organization, ensure that both our services and teams can scale, and that we are structured to promote maximum value for our business and communities.
• Cadence and Agenda Optimizer: Coordinate with co-CEOs and other executive team members to methodically develop meeting forums, frameworks, and operational cadences to ensure major corporate beats are kicked off and tracked appropriately. As the owner of the CRO’s weekly team meetings, organize and manage agendas, partnering with all participants to bring relevant topics into discussion and visibility. 

• Impact and Accountability Partner: Support CRO on developing and articulating functional strategy as a vehicle to drive distributed leadership, inspire the organization, and increase ownership and accountability across all levels and teams. 
• Readiness and Impact Creator: Partner with Office of Co-CEOs, as well as Brand and Corporate Communications team to develop internal and external communications and ensure the CRO is well-prepared for all media relations and speaking opportunities. Optimize the CRO’s role and involvement across key communication forums. Prepare materials that drive key messaging and allow nuanced and sophisticated communication to happen across the org and teams.
  

• Bachelor’s degree required, MBA a plus.
• Top-tier investment banking, consulting, or product management background with longevity in previous roles is strongly preferred.
• Prior exposure to and knowledge of games/mobile gaming business is preferred. 
• Experience working with senior executives in a fast-paced, agile environment. The ideal candidate will approach the job with a great sense of urgency, enjoy taking the initiative, thrive at juggling multiple priorities, and seamlessly shift gears as needed.
• Ability to operate under ambiguity and make decisions that reflect the CRO’s and company’s best interests.
• Project management skills with the ability to set goals and prioritize programs.
• Analytical, observant, and strategic, applying the right balance between data and qualitative information to decision-making and change management. 
• Strong data and analytical expertise, knowledgeable and comfortable with financial P&Ls, and mobile or SaaS product KPIs. 
• Use frameworks to help structure the team's thinking, promote agreement on important decisions among team members, and identify the 80/20 opportunities to reach relevant answers without boiling the ocean with analysis overload.
• Track record of proposing process and behavior solutions that drive efficiency and empowerment, and minimize politics and bureaucracy. Willing to push back and challenge, identify, and drive the right debates up, down, and around. 
• Strong communication and interpersonal skills. Ability to build strong relationships with all personality types at all levels, able to navigate difficult conversations or situations, and eradicate politics.
• Ability to quickly draft highly purposeful and effective communications. 
• Ability to craft strong presentation materials working with cross-functional stakeholders. Strong competency with Google Slides, PowerPoint, and Excel.
• A willingness and eagerness to roll up your sleeves and jump into the trenches, performing a wide range of duties to successfully drive projects across the finish line under tight deadlines and with a high standard of excellence and attention to detail.
• Low-ego team player who puts business outcomes before his/her/their interests.
• A mature and strong-minded individual who leans into receiving feedback is eager to grow and doesn’t shy away from being challenged.