Sr. System Administrator
Job Summary
Job Description
As a Sr. System Administrator at Rackspace Technology, you'll be a key member of the support infrastructure team, designing, building, and launching cloud solutions for healthcare customers. Responsibilities include owning complex customer issues, assisting in the engineering and development of systems, implementing OS support standards, analyzing system performance, installing and configuring server hardware/software, conducting capacity planning, deploying third-party tools, maintaining server architecture, performing upgrades, providing on-call support, and proactively monitoring infrastructure. You'll collaborate with various teams, develop administration processes, and train staff. The role demands expertise in Windows Server OS, Active Directory, virtualization, and various networking technologies.
Must have:
- 5+ years server administration experience
- Windows Server OS expertise
- Active Directory & virtualization skills
- Problem-solving & customer communication
- Networking knowledge (TCP/IP, DNS)
Good to have:
- MTA, MCP, MCSA, MCSE, VCP certifications
- Experience with VMware, HP, Cisco hardware
- System Center, Exchange Server experience
11 skills required
Job Details
Job Summary: As our SR System Administrator, you’ll be a key element within the Rackspace support infrastructure team. This team is responsible for designing, building, and launching our healthcare customers up into the cloud!
Work Location: 100% Remotely wihting the USA.
Responsibilities:
- Own complex customer issues which may take several days or weeks to resolve and keep our customers updated through every step of the process.
- Assist in the engineering, design, and development of hardware, software, and networking systems.
- Provide a framework for system development, maintenance, and enhancement efforts.
- Implement standards and guidelines of OS support.
- Analyze systems and performance usability testing to ensure performance and reliability, enhance scalability, and meet security requirements.
- Install and configure server hardware and software consistent with established standards; develop new and modify existing standards where necessary.
- Research and develop parameters for Server capacity planning, performance tuning and optimization
- Help select and deploy third-party server tools to meet evolving business requirements.
- Develop and maintain enterprise-wide server architecture and standards. System administration, maintenance and support:
- Perform server hardware and software upgrades.
- Handle multiple assigned tasks concurrently, ensuring customer commitments are met
- Work with project and production support teams to develop, implement and maintain administration processes and procedures
- Provide after-hours and weekend on-call support for service-related issues.
- Apply expertise and independent judgment in order to rapidly restore service when applicable
- Work with peers to design and implement departmental projects and operational initiatives. System monitoring and diagnostics:
- Proactively monitor infrastructure hardware, operating systems and applications; identify and recommend appropriate changes to server systems and application standards based on performance and availability needs.
- Design, develop, test, debug and implement Windows operating system components, software tools, and utilities
- Determine systems software design requirements
- Train staff on the operation of server hardware and software.
- Ensure that system improvements are successfully implemented and monitored to increase efficiency
- Generate Systems Engineering policies, standards and procedures.
- Analyze, acquire, install, modify & support operating systems, utilities and Internet/intranet-related tools.
- Prepare feasibility studies and design tests to determine operating characteristics of software
Qualifications:
- Bachelor’s degree in computer science or related field OR equivalent combination of technical IT training, college coursework and experience.
- Minimum of five (5) years’ experience administering Server technologies
- Prefer one or more of the following certifications: MTA, MCP, MCSA, MCSE, VCP.
- Experience with Windows Server Operating systems, Windows Clustering, Active Directory architecture and administration, Group Policy, Microsoft Exchange Server, IIS, System Center, VMware Virtualization administration, HP and Cisco server hardware management, Cisco UCS and HP iLO server management tools.
- Ability to administer VMWare technologies.
- Familiarity with network connectivity, PKI management, DHCP/DNS/WINS management, SMTP routing and messaging, TCP/IP networking and OSI protocol stacks.
Discover your inner Racker: Racker Life
Information on benefits
The following information is required by pay transparency legislation in the following states: CA, HI, NY, and WA. This information applies only to individuals working in these states.
· The anticipated starting pay range for Colorado is $89,300 - $130,900.
· The anticipated starting pay range for Hawaii and New York (not including NYC) is: $95,000 - $139-260.
· The anticipated starting pay range for California, New York City and Washington is: $104,000 - $152,570.
Unless already included in the posted pay range and based on eligibility, the role may include variable compensation in the form of bonus, commissions, or other discretionary payments. These discretionary payments are based on company and/or individual performance and may change at any time. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, licenses and certifications, and specific work location. .#LI-MF1 #LI-Remote #LI-JR1
About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
"Remote postings are limited to candidates residing within the country specified in the posting location"
About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
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