Site Reliability Engineer

tsworks Technologies India Private Limited (subsidiary of The Software Works, Inc, USA) is a technology product and services company. Our mission is to provide domain expertise, innovative solutions and thought leadership to empower businesses to thrive in a digital world. We value our employees, take pride in providing best value in customer engagements defined by your skills, ideas, and attitude.

About This Role

tsworks Technologies India Private Limited is seeking driven and motivated Site Reliability Engineer to join its Digital Services Team. You will get hands-on experience with projects employing industry-leading technologies. This would initially be focused on the operational readiness and maintenance of existing applications and would transition into a build and maintenance role in the long run.

• Position: Site Reliability Engineer
• Experience: 8+ Years
• Location: Bengaluru/Hybrid, India

Responsibilities:

• Design, build, and maintain highly available, scalable, and performant infrastructure for our applications.
• Implement and manage Infrastructure as Code (IaC) using Terraform and Ansible.
• Automate deployments and configuration management for AWS, on-premise environments, and container orchestration platforms (Kubernetes, EKS, Openshift).
• Integrate CI/CD pipelines to automate infrastructure provisioning and configuration changes.
• Implement and maintain monitoring solutions (e.g., Datadog or Prometheus) to proactively identify and troubleshoot infrastructure issues.
• Collaborate with development teams to ensure infrastructure aligns with application requirements and best practices.
• Participate in incident response procedures for infrastructure and application issues.
• Continuously improve infrastructure performance, scalability, and reliability.
• Stay up-to-date with the latest trends and technologies in cloud computing, containers, and monitoring.

Key Attributes and Qualifications:

• Proven experience as a Site Reliability Engineer (SRE) or related role.
• Strong understanding of cloud computing concepts (AWS preferred).
• Experience with on-premise deployments (optional but a plus).
• Expert knowledge of Infrastructure as Code (IaC) tools like Terraform and Ansible.
• Familiarity with container orchestration platforms (Kubernetes, EKS, Openshift).
• Experience with CI/CD pipelines and tools.
• Proficiency with configuration management tools.
• Experience with monitoring tools like Datadog or Prometheus.
• Strong scripting skills (Bash, Python preferred).
• Excellent problem-solving and analytical skills.
• Ability to work independently and as part of a team.
• Strong communication and collaboration skills.