Pre-Sales Engineer
Job Summary
Job Description
This Pre-Sales Engineer role at Barracuda Networks involves supporting the sales team by providing technical expertise, creating proof of concepts, responding to RFPs/RFIs, and improving win rates. Responsibilities include serving as a technical liaison between sales and customers, ensuring cross-team collaboration, and maintaining technical knowledge. The ideal candidate will have a deep understanding of MSP needs, 3+ years of experience in a technical client-facing role, and hands-on experience with various operating systems and security tools (SIEM, advanced cyber toolsets, log analysis, Wireshark, vulnerability scanning). Strong communication and independent work skills are essential.
Must have:
- 3+ years experience in technical, client-facing role
- Hands-on experience with various OS (Windows, Linux, Unix)
- Knowledge of SIEM tools, cyber tools, log analysis, Wireshark
- Understanding of MSP needs
- Excellent communication skills
Perks:
- Equity (non-qualifying options)
- High-quality health benefits
- Retirement plan with employer match
- Career growth opportunities
- Flexible Time Off and Paid Time Off
- Volunteer opportunities
4 skills required
Job Details
Job ID: 25-375
Come Join Our Passionate Team! At Barracuda, we make the world a safer place. We believe every business deserves access to cloud-enabled, enterprise-grade security solutions that are easy to buy, deploy, and use. We protect email, networks, data and applications with innovative solutions that grow and adapt with our customers’ journey. More than 220,000 organizations worldwide trust Barracuda to protect them — in ways they may not even know they are at risk — so they can focus on taking their business to the next level.
We know a diverse workforce adds to our collective value and strength as an organization. Barracuda Networks is proud to be an employer that complies with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity regardless of race, gender, religion, sex, sexual orientation, national origin, or disability.
Envision yourself at Barracuda:
We have an exciting opportunity for an experienced Sales Engineer who can effectively and efficiently work remotely in Australia. This role reports to the Sales Engineering Manager and works closely with our sales and marketing teams.
What you'll be working on:
- Support sales team throughout the sales process by providing technical expertise.
- Create high-quality, feasible proof of concepts for potential clients
- Increase response to RFPs or RFIs
- Increase win rates
- Meet revenue goals
- Improve technical acumen of sales teams
- Serve as a technical liaison between sales and customers; Ensure effective and efficient cross-team collaboration.
- Maintain professional and technical knowledge by attending educational workshops, reviewing publications, etc.
- Identify current and future customer service requirements by building personal rapport with potential and existing customers.
- Gain customer acceptance by explaining or demonstrating value propositions.
What you bring to the role:
- Deep understanding of MSP's needs is strongly desired.
- Ideally a minimum 3 years' experience in a technical, yet client-facing role and working in a team-selling environment.
- Hands on working knowledge of various operating system flavors including, but not limited to: Windows, Linux, Unix
- Hands on experience with Tools such as: Top class SIEM tools and ticking system, Advanced cyber tools sets, Log Analysis, Wireshark, Vulnerability Scanning.
- Knowledge of security concepts such as cyber-attacks and techniques, threat vectors, risk management
- Independent Worker: Ability to deliver results while working in a highly independent and fast-paced team environment
- Technical Acumen: Highly proficient at discussing the technical aspects of security products in an easily understood way that connects with the overall value proposition.
- Communication: Advanced verbal and written communication skills. Professional demeanor and superior interpersonal skills.
What you’ll get from us:
A team where you can voice your opinion, make an impact, and where you and your experience are valued. Internal mobility – there are opportunities for cross training and the ability to attain your next career step within Barracuda.
- Equity, in the form of non-qualifying options
- High-quality health benefits
- Retirement Plan with employer match
- Career-growth opportunities
- Flexible Time Off and Paid Time Off benefits
- Volunteer opportunities
#LI-Hybrid
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