Executive Business Administrator

1 Month ago • 5 Years + • Administrative

Job Summary

Job Description

The Customer Success Engineering team at Microsoft seeks an Executive Business Administrator to support the VP of Small, Medium Business (SMB) Engineering and a global team of 100+. This hybrid role (2-3 days/week in Redmond, WA office) requires strong planning, organizational, and time management skills. The ideal candidate will possess excellent communication and critical thinking skills, handle ambiguity, meet deadlines, prioritize multiple projects, and thrive in a fast-paced environment. Responsibilities include executive support (calendar management, travel arrangements), cross-functional collaboration (budget reporting, workback plans), team support (managing distribution groups, SharePoint sites, onboarding), and maintaining highly sensitive material with confidentiality.
Must have:
  • 5+ years admin/business support experience
  • Proficient in MS Office Suite
  • Executive support in fast-paced environment
  • Excellent communication & problem-solving skills
  • Strong organizational & time management skills
Good to have:
  • Experience with budget reporting
  • Cross-team collaboration skills
  • Confidentiality handling of sensitive information
Perks:
  • Industry-leading healthcare
  • Educational resources
  • Product & service discounts
  • Savings & investments
  • Maternity/paternity leave
  • Generous time away
  • Giving programs
  • Networking opportunities

Job Details

Overview

The Customer Success Engineering team is seeking an Executive Business Administrator to support the VP of Small, Medium Business (SMB) Engineering and a global team of 100+. 

 

The role is based in Redmond, WA and requires 2-3 days per week in the office.

 

The successful candidate will have demonstrated work experience in a fast-paced environment, planning, organizational and time management skills, flexibility, ability to work independently and be comfortable operating with ambiguity, meeting deadlines, changing direction in rapid response to a fluctuating work environment and prioritize among multiple projects with a dynamically changing workload.  The ideal candidate will possess excellent written and verbal communication skills – they can drive clarity and show excellent critical thinking skills when communicating and problem-solving.

 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

 

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. 

Qualifications

Required Qualifications: 

  • 5+ years Administrative, Business Support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and administration work for executive/upper-level management.
  • 3+ years of proficient experience with Microsoft Outlook, Word, Excel, PowerPoint.  
  • 2+ years of proficient experience supporting an executive in a fast-paced, corporate environment.

Preferred Qualifications:

  • Maintain the confidentiality of highly sensitive material with tact and professionalism.       
  • Proficient attention to detail with excellent problem-solving and troubleshooting skills.       
  • Ability to react with appropriate urgency to situations and requests.      
  • Proficient cross-team collaboration and organizational skills.
  • Effective written and verbal communication skills.
  • Desire to take on big challenges and the ability to see the big picture as well as the details.      
  • Consistently demonstrates a can-do and customer service attitude. 

 

Business Support ATR-D - The typical base pay range for this role across the U.S. is USD $28.46 - $48.80 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $39.76 - $55.67 per hour.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications for the role until January 30, 2025.

 

 

#CSE

Responsibilities

  • Leadership and Executive Support: Plays a visible and important leadership role with customers, partners, as well as contacts at all levels of Microsoft. Leads by example and serves as a role model to colleagues by maintaining a professional attitude, demonstrating executive presence, and influencing others. Works in close partnership with the Leadership Team (LT) and extended Leadership Team (XLT). Provides travel support and manages logistics for VP travel.    
  • Cross-Functional Collaboration and Communication: Works closely with the CSE Business Health team and the CSE lead EA for budget reporting and ad-hoc items. Actively partners with the SMB Eng Business Manager to support a streamlined rhythm of the business such as ensuring workback plans and related meetings are appropriately scheduled. Develops and maintains relationships with partner teams across multiple organizations (e.g., business-support professionals, Human Resources). 
  • Calendar Management: Provides calendar management and time planning support for VP, ensuring the schedule aligns with Executive’s priorities and commitments. Must have ability to analyze and respond to changing business priorities daily. Learns and/or aligns calendar based on knowledge of manager's preferences and operating styles.  
  • Team Support: Contributes to our organization's workplace culture by participating, promoting, and contributing to team, organization, and division events/activities. Provides team support by managing distribution groups, organizational charts, Microsoft Teams channels, SharePoint sites, and contributing to new hire onboarding and employee departure experiences. Responsible for headcount/PCN management, space allocations, collection of Microsoft assets and timely updating of Employee Central data. Manages space for team.   
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Industry leading healthcare
Educational resources
Discounts on products and services
Savings and investments
Maternity and paternity leave
Generous time away
Giving programs
Opportunities to network and connect

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