Our vision is to create a world where innovation drives extraordinary contributions to humanity. This vision guides everything we do, how we do it, and why we do it.Our technology – a product and service portfolio of personal systems, printers, and 3D printing solutions – was created to inspire our vision and we are doing everything in our power across climate action, human rights, and digital equity to make it so.We believe thoughtful ideas can come from anyone, anywhere, at any time. And all it takes is one to change the world.

Principal Operations Stability Lead

Operational Stability and Excellence

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Außendienstmitarbeiter Personal Computer für den Mittelstand (f/m/d)

Asset Recovery Financial Analyst

North America Workstations Category Lead

Sorare 

Player Experience Specialist

Rocket Science


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Community Specialist (Marketing & Communications)

Sorare seeks a Player Experience Specialist to provide world-class support to its users.  Responsibilities include handling 100+ support tickets daily, identifying and escalating common issues, collaborating with product and tech teams, updating the Help Center, and mentoring new hires.  The ideal candidate possesses excellent communication skills, patience, and problem-solving abilities.  Experience in customer service or startups is a plus, as is knowledge of sports, gaming, NFTs, and blockchain technology. This role requires weekend coverage (Thursday-Monday) and a hybrid work schedule in NYC.

Come join the team responsible for creating the future of fantasy football, basketball, and baseball. #OwnYourGame

Brand Artist - Internship

Senior Software Engineer, iOS

Head of Design

Head of People

<div class="_descriptionText_4fqrp_201">At Sorare, we bet on passionate and innovative people! Are you looking for an empowering environment to grow professionally and personally? Join us in this tremendous adventure!<h2> Our Mission</h2>Sorare is a fantasy sports gaming experience and marketplace featuring officially licensed digital player cards. With Sorare you build legacy teams –&nbsp; buying, selling, collecting and trading player cards -- and compete with them in free-to-play fantasy games to win rewards week over week and season over season, just like a professional sports owner.Sorare is revolutionizing digital sports fandom, and now has over 3,5 million users across 180 countries. More than 300 iconic teams, clubs, and organizations including the Premier League, La Liga, Bundesliga, Serie A, MLS, NBA, NBPA, MLB, MLBPA, and many others have partnered with Sorare to build the next sports entertainment giant.<h2> Our Journey</h2>Sorare was founded by Nicolas Julia and Adrien Montfort in 2018 in Paris to bring sports fans across the globe closer to the players, teams, and leagues they love.With 130-plus employees across France and US, Sorare is one of Europe’s fastest-growing startups and recently raised a $680 million Series B funding round from world-class investors including SoftBank, Accel, and Benchmark. Sorare also has athletes Serena Williams, Zinedine Zidane, Rio Ferdinand, Antoine Griezmann, Gerard Piqué, Blake Griffin, and Rudy Gobert among its investors, ambassadors, and advisors.<h2>Our Values</h2><ul style="min-height:1.5em"><li>Own your game: Think and act like an owner, and expect your teammates to do the same. You are an “entrepreneur” empowered to make decisions and own the outcomes.</li></ul><ul style="min-height:1.5em"><li>Build with the fans, and for the fans: Have an obsession for high-quality user experiences. Engage our community with transparency to build trust and learn from the fans to deliver effective changes.</li></ul><ul style="min-height:1.5em"><li>Run fast: Take bold risks and outpace the competition in an ever changing environment. Have a bias for action (connected to team goals) and strive to ship and iterate.</li></ul><ul style="min-height:1.5em"><li>Have fun and bring joy: Sports have the power to unite people around the world, and as fans ourselves, we believe it is a privilege to work in this industry.</li></ul><ul style="min-height:1.5em"><li>Win as a team: We are all in this together as one team, win or lose. Inspire your teammates to always be better.</li></ul>Please note that Sorare is a hybrid work company; employees are required to be in office 3 days a week.&nbsp;<h2>&nbsp;As a Player Experience Manager at Sorare, you will:</h2>Sorare is seeking a Player Experience Specialist to join the Player Experience team. Sorare’s Player Experience team plays a critical role in assisting players throughout their entire Sorare experience, including players who are just joining Sorare and may not understand the process, to players with more experience who have more nuanced and difficult problems to solve. This includes a close partnership with engineering &amp; product to address bugs or technical issues that may impact the entire player base.As a Player Experience Specialist your main mission is to support our users to ensure that their problems are solved, their questions are answered, to ensure Sorare is able to deliver a world-class player experience and continue to build on our existing brand reputation. Sorare is a collaborative and team oriented environment.&nbsp;This is weekend coverage, the working days will be Thursday - Monday.You will become an expert in Sorare products. You will learn to identify problems, solve them efficiently, and elevate them to other team members when necessary if you cannot solve them yourself.By becoming an expert in Sorare and our products, and helping us grow our worldwide community of players, you will create opportunities for yourself within Sorare.<h2>Responsibilities:</h2><ul style="min-height:1.5em"><li>Ability to solve an upwards of 100 or more customer support tickets per day</li><li>Learn to identify common problems (e.g. multiple tickets, same issue) and escalate to propose solutions for operational efficiency</li><li>Escalate tickets and customer support needs as needed (e.g. tier two support, trust &amp; safety, engineering, etc.)</li><li>Communicate with product and tech teams effectively via actionable information (i.e. not just what is happening but also the implications) to ensure they have the proper context to fix problems</li><li>Maintain and update our Help Center articles and knowledge base</li><li>Support operational efficiency of the team by helping to build on our existing processes, act as a mentor to new hires through an onboarding plan and participate in hiring as needed</li></ul><h2>The ideal candidate:</h2><ul style="min-height:1.5em"><li>Excellent written and verbal communication skills in English (additional languages skills a plus)</li><li>Strong active listening skills</li><li>Motivated: You will need to be proactive to identify, solve, and anticipate problems</li><li>Patience, professionalism, and empathy: Provide world-class support to all customers</li><li>Prior experience in customer service or startup environments is a plus</li><li>Knowledge of sports, gaming, answering social media direct messages, and/or NFTs and blockchain technology is a plus</li><li>Willingness and eagerness to learn about sports, gaming, NFT, and crypto</li><li>Experience with Zendesk or other ticketing systems are a plus</li><li>Must be willing to work in a hybrid schedule in NYC</li><li>You have an entrepreneurial spirit, demonstrating a proactive approach to problem-solving and decision-making.</li><li>You take accountability as a self starter who can work independently towards objectives</li></ul><h2>Perks</h2><ul style="min-height:1.5em"><li>Stock Options - We want all our employees to contribute to the success of Sorare and we will award stock options so you can share in our success as we grow</li><li>Health Care - Great medical, dental, and vision insurance options</li><li>Wellness Benefit - Sorare contributes to employees wellness ($80 monthly gym membership reimbursement)</li><li>Pre-Tax Commuter Benefit - Sorare covers $132 in commuter costs</li><li>Latest Tech - We cover equipment such as monitors, computer, and headphones</li><li>Lunch - Sorare will contribute to their employees lunch expenses</li><li>Unlimited Paid Time Off in addition to observed company holidays</li></ul><h2>Our Hiring Process</h2><ul style="min-height:1.5em"><li>Step 1: Recruiter Screen (30 min)</li><li>Step 2: Hiring Manager Screen</li><li>Step 3: Case Study + Panel interviews</li><li>Step 4: Reference Check &amp; Offer</li></ul>Sorare is an equal opportunity employer committed to an inclusive and diverse workplace. All applicants will be considered for employment without attention to: race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other basis prohibited by law.As we are an international company, please note we speak English in the workplace. Please apply for the role with an English CV so we can process your application.Compensation Range: $60K - $70K</div>

The Principal Operations Stability Lead researches, designs, develops, operates, and maintains support services for existing and new business applications and information systems. This role involves integrating technical and business requirements using HP IT process methodologies (ITIL and ITSM).  Responsibilities include identifying, developing, and prioritizing support services based on business criticality.  The position requires developing and executing strategies for support services and operations, conducting advanced analysis of complex business requirements, and managing high-risk, critical infrastructure or software platforms.  Leadership, collaboration, and mentorship are key aspects of this role, along with identifying opportunities for system optimization and contributing innovative ideas.  The ideal candidate will possess strong ITSM and ITIL experience.

Engineering Project/Program Management

<div class="css-ey7qxc"><div data-automation-id="jobPostingDescription" class="css-1ul5adm">Principal Operations Stability LeadDescription -Job SummaryResearches, designs, develops operates and maintains support services for existing and new business applications and/or information systems solutions through integration of technical and business requirements per standard HP IT process methodology (such as ITIL and ITSM). Includes identification, development and prioritization of support services according to business criticality. Applications and information systems solutions include both 3rd party software and internally developed applications and infrastructure. Works within the Information Technology function, obtaining resources and working in support of objectives and strategies. Participates in architecture reviews to ensure that solutions comply with standards and uses approved technologies. Typical customers are HP end users and various functional areas such as Supply Chain, Research and Development, Marketing, Finance, a business, or the company.<ul><li>Develops, devises, and executes strategies for support services and operations, demonstrating prowess in setting technical strategy and direction.</li><li>Conducts advanced analysis of complex and cross-functional business requirements and crafts intricate service solutions spanning multiple functions.</li><li>Uses extensive and diverse technical expertise to lead the management and administration of high-risk, critical infrastructure or software platforms and intricate user groups.</li><li>Collaborates within the information technology function, securing necessary resources and contributing to the achievement of objectives and strategies.</li><li>Leads architecture reviews to ensure solutions adhere to standards and utilize approved technologies, with typical customers including end users and various functional areas.</li><li>Exhibits extensive technical leadership, influencing significant technical decisions and driving transformative changes beyond the immediate team.</li><li>Identifies potential escalations and proactively notifies management, leading and escalating matters through L3, and actively participating in L2 resolution.</li><li>Identifies opportunities for functional and technical design enhancements and system architecture improvements, contributing to system optimization.</li><li>Contributes innovative ideas and may lead large cross-functional teams, exercising independent judgment to solve unique and complex problems impacting the business.</li><li>Provides mentorship and guidance to lower-level employees, thus ensuring the realization of operational and strategic plans.</li></ul>Education and Experience Required<ul><li>Four-year or Graduate Degree in Information Systems, Computer Science, or any other related discipline or commensurate work experience or demonstrated competence.</li><li>Typically has 10+ years of work experience, preferably in project management, production support of information technology (IT) services, or a related field.</li><li>Strong ITSM, ITIL Change, Incident, and Problem Management experience is a must</li></ul>Preferred Certifications<ul><li>ITIL Certifications</li></ul> Disclaimer<ul><li>This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.</li></ul>Job -Data &amp; Information TechnologySchedule -Full timeShift -No shift premium (India)Travel -Relocation -Equal Opportunity Employer (EEO) -&nbsp;HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.If you’d like more information about HP’s&nbsp;<a rel="noopener noreferrer" target="_blank" href="https://www8.hp.com/h20195/v2/GetDocument.aspx?docname=c08129225">EEO Policy</a>&nbsp;or your EEO rights as an applicant under the law, please click here:&nbsp;<a rel="noopener noreferrer" target="_blank" href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf">Equal Employment Opportunity is the Law</a>&nbsp;<a rel="noopener noreferrer" target="_blank" href="https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf">Equal Employment Opportunity is the Law – Supplement</a></div></div>