Engagement Consultant & Architect

3 Months ago • 6-8 Years • Operations

Job Summary

Job Description

Job Details

The Opportunity

As an Engagement Consultant & Architect on the Engineering & Development Services (EDS) team, you will have the opportunity to work with some of the most forward-thinking companies and make a meaningful impact on the industries they service.

You will work closely with our customers to gather requirements and find creative design solutions to manage the customer's business process most effectively.  You will be responsible for propelling the quality of our customer engagements and will get in-depth exposure to the Salesforce platform.  With a strong attention to detail and a creative mind, you will drive success by working with a firmly committed and collaborative team that is laser-focused on making a difference to the customers that we work with and the world that we live in.

The Skill Set

    • Lead customer engagements with enterprise-level customers from implementation to continued feature build 
    • Dedicated Customer Engagement lead with enterprise customers 
    • Gather requirements from customers and design software solutions based on complex customer business processes and requirements
    • Drive small team engagements to achieve technical initiatives
    • Attack timelines and deliverables to ensure dedicated customer engagement goals are met
    • Recommend continuous areas of innovation to the customer based upon our continually evolving product
    • Utilize your strong understanding of database principles to create efficient solutions
    • Organize multiple ongoing projects and able to troubleshoot issues with precise attention to detail
    • Learn new tools and software and leverage them to develop thoughtful, analytical insights
    • Thrive in a dynamic and customer-focused environment
    • Perform analysis on customer data and build reports/dashboards based on customer specifications
    • Experience Consulting on configuration & development on the Salesforce platform in a customer-facing environment is preferred
    • Consult on best practices and paths forward to ensure our customers leverage the optimal design and development choices on customizations

Within 60 days, You'll:

    • Develop a foundational knowledge of the Sitetracker platform and of the telecommunications industry
    • Be able to create, at a high level, a solution using Sitetracker to resolve a customer challenge (You won’t need to be able to create or implement technically - but will be able to think strategically about how Sitetracker can solve their problem)
    • Lead enterprise-dedicated service engagements with Sitetracker customers
    • Identify best practices, gap areas, and/or any areas of opportunity for improvement in our existing process
    • Review large customer data set with no assistance/help from teammates
    • Utilize knowledge of salesforce flows, workflow types, profiles vs. roles, report types, lookup vs. master-detail relationships
The actual compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience

For Colorado based roles, the base salary hiring range for this position is $100,000 to $120000
For California based roles, the base salary hiring range for this position is $100,000 to $125000
For New York based roles, the base salary hiring range for this position is $1100,000 to $125000
For Washington based roles, the base salary hiring range for this position is $100,000 to $125000

About Sitetracker
 
Sitetracker was founded ten years ago with the singular focus of solving a problem that was first recognized within the telecommunications industry; how to effectively manage the volume, variety, and velocity of critical infrastructure projects needed to meet the demand of expanding wireless and cellular service.  That problem has become even more pronounced due to the eventual explosion of 5G.  Being able to effectively deploy infrastructure is going to be the differentiator between leading telecommunication providers. 
 
However, over the years, we realized that this challenge isn’t localized to telecommunications – it’s pervasive nearly everywhere and has reached an inflection point.  Utilities (such as gas and electric services), smart cities, and alternative energy all face similar challenges.  Sitetracker is the only full-lifecycle project management platform suited to support these companies and address these challenges.
 
We are exceptionally proud of the company we’ve built (we were recently recognized as the #2 place to work in San Francisco, as well as one of the top places to work in the entire United States).  Our people are extraordinary and we’re continuing to invest in our people-first culture.

Similar Jobs

Highspot - Salesforce Technical Lead

Highspot

Hyderabad, Telangana, India (Hybrid)
4 Months ago
Appier - Sales Development Associate (Inside Sales), Japan

Appier

Tokyo, Japan (On-Site)
3 Months ago
CloudHire - Sales Program Coordinator

CloudHire

Philippines (Remote)
3 Months ago
Axon - Director of Global Revenue Accounting (Hybrid)

Axon

Seattle, Washington, United States (Hybrid)
2 Months ago
eBay - Principal People Technology Analyst

eBay

Dublin, County Dublin, Ireland (Hybrid)
4 Months ago
DraftKings - Lottery Fulfillment Supervisor

DraftKings

Reynoldsburg, Ohio, United States (On-Site)
1 Month ago
Life church - Associate Operations Pastor

Life church

United States (On-Site)
4 Months ago
Evolution - Turkish & English Speaking Game Presenter

Evolution

Birkirkara, Malta (On-Site)
6 Months ago
Keywords Studios (Player Support) - Support Bar Analyst

Keywords Studios (Player Support)

Cinisello Balsamo, Lombardy, Italy (On-Site)
8 Months ago
Keywords Studios (Player Support) - Knowledge Lead Manager

Keywords Studios (Player Support)

Singapore (On-Site)
8 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Xsolla - Product Owner - Game Sales

Xsolla

Berlin, Berlin, Germany (Hybrid)
2 Months ago
Zuper - Technical Project Manager

Zuper

Chennai, Tamil Nadu, India (On-Site)
3 Months ago
DEVOTEAM - IT Traineeship (Dutch speaking)

DEVOTEAM

(On-Site)
3 Months ago
PwC - Salesforce Functional Lead | Senior Manager | Technology Consulting

PwC

Dublin, County Dublin, Ireland (On-Site)
4 Months ago
Indium - Tester & Release Manager

Indium

Chennai, Tamil Nadu, India (Hybrid)
3 Months ago
Salesforce - Enterprise Account Executive - Canada

Salesforce

Toronto, Ontario, Canada (On-Site)
4 Months ago
eBay - Principal People Technology Analyst

eBay

Salt Lake City, Utah, United States (Hybrid)
4 Months ago
Sonar Source - Enterprise Account Executive - BENELUX

Sonar Source

London, England, United Kingdom (On-Site)
2 Months ago
HP - Senior Director, Consumer Sales

HP

Gurugram, Haryana, India (On-Site)
4 Months ago
Globalization Partners - Human Resources Specialist, Regional Shared Center (French Speaking)

Globalization Partners

(Remote)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Montclair, New Jersey, United States

Zones - Integration Technician

Zones

Illinois, United States (On-Site)
1 Month ago
Kaedim - Customer Support Engineer

Kaedim

San Francisco, California, United States (On-Site)
6 Months ago
Meta - Software Engineer, Product

Meta

Menlo Park, California, United States (On-Site)
3 Months ago
Overwolf - Business Development Manager - Nitro

Overwolf

Kansas City, Missouri, United States (Remote)
3 Months ago
Nagarro - Associate Staff Consultant - Sales Recruiter

Nagarro

Atlanta, Georgia, United States (Hybrid)
2 Months ago
Glean - Product Manager, Platform

Glean

Palo Alto, California, United States (On-Site)
3 Months ago
Granicus - SLED Enterprise Account Executive - Northeast (Local)

Granicus

United States (Remote)
4 Months ago
Google - Staff Software Engineer, Core Machine Learning, Google Cloud

Google

Sunnyvale, California, United States (On-Site)
3 Months ago
Blinkhealth - Patient Care Coordinator (ON SITE)

Blinkhealth

Boise, Idaho, United States (On-Site)
1 Month ago
Fabric - Applied Researcher, Cryptography Proof Systems

Fabric

New York, New York, United States (Remote)
4 Months ago

Get notifed when new similar jobs are uploaded

Operations Jobs

Tesla - Vehicle Service Customer Advisor, Parramatta

Tesla

New South Wales, Australia (On-Site)
1 Month ago
Ecolab - Release Manager

Ecolab

Bengaluru, Karnataka, India (On-Site)
3 Months ago
Tesla - Service Manager - Søborg

Tesla

Søborg, Denmark (On-Site)
1 Month ago
Assystems - Coordinateur/Planificateur d'affaires H/F

Assystems

Romans-sur-Isère, Auvergne-Rhône-Alpes, France (On-Site)
3 Months ago
Evolution - iGaming Live Performer (Guest Service Agent Alternative)

Evolution

Atlantic City, New Jersey, United States (On-Site)
8 Months ago
Go Fund Me - Compliance Analyst I

Go Fund Me

(Remote)
3 Months ago
Life church - Operations Coordinator

Life church

Edmond, Oklahoma, United States (On-Site)
3 Months ago
Electronic Arts - Senior Director, Strategic Partner Operations

Electronic Arts

Orlando, Florida, United States (On-Site)
5 Months ago
LeoVegas - Outbound Specialist Dutch Speaking

LeoVegas

Leiden, South Holland, Netherlands (On-Site)
3 Months ago
Rank group - General Manager

Rank group

Manchester, England, United Kingdom (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Bengaluru, Karnataka, India (Hybrid)

Bengaluru, Karnataka, India (Hybrid)

Philadelphia, Pennsylvania, United States (Remote)

Washington, District Of Columbia, United States (Remote)

Montclair, New Jersey, United States (Remote)

Boston, Massachusetts, United States (Remote)

New York, New York, United States (Remote)

London, England, United Kingdom (Remote)

London, England, United Kingdom (Remote)

View All Jobs

Get notified when new jobs are added by Sitetracker

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug