Jobs

Scholarships

Courses

Companies

Placements

Community

Home >

Jobs >

Customer Growth Associate, Google Customer Solutions, Early Careers (English, German)

County Dublin, Ireland (On-site)

Customer Growth Associate, Google Customer Solutions, Early Careers (English, German)

1 Hour ago • All levels • Business Development

About the job

2 skills required for this role

Add these skills to join the top 1% applicants for this job

communication

innovation

Job Description

The Customer Growth Associate role at Google Customer Solutions focuses on growing small businesses in Germany. Responsibilities include building relationships with clients, conducting phone consultations and pitches, evaluating campaign performance, making account recommendations, and mentoring business owners on digital marketing strategies. The role requires fluent English and German, experience in digital sales or a related field, and strong communication and problem-solving skills. The ideal candidate will be passionate about helping businesses grow online using Google Ads and other advertising solutions. This position involves managing a portfolio of clients, tracking account growth, and meeting quarterly goals. Continuous training is provided to develop professional and business skills.

Must have:

Bachelor's degree or equivalent experience
Fluent English and German
Digital sales/client management experience
Strong communication and problem-solving skills
Google Ads experience preferred

Good to have:

Google Ads certified
Portfolio management experience
Strategic thinking
Interest in sales and technology

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
Experience in digital sales, client management, customer service, business development, customer outreach, marketing, consulting, digital advertising, or related field.
Ability to communicate in English and German fluently to support client relationship management in this region.

Preferred qualifications:

Experience with Google Ads and online advertising or Google Ads certified.
Familiarity with managing a portfolio or working against assigned customer goals (e.g., business growth, customer success metrics, outreach goals, etc.).
Ability to think strategically.
Excellent communication and problem-solving skills.
Interest in sales and technology with a passion for helping businesses grow online.

About the job

The Scaled team is a sales team designed to grow small-sized companies in Germany with expansion potential. The team specializes in delivering the most effective solutions to high potential small businesses from all verticals and business models in the most efficient way for the business.

In this role, you will serve as the advocate for Google. You will establish relationships by conducting regular phone consultations and business pitches with a large portfolio of clients. You will use problem-solving and objection handling skills to operate in a fast-paced environment, reaching for business growth and productivity goals. You will use influencing and relationship building skills and provide excellent solution promoting, partnership management, and analysis to deliver successful business outcomes. Using commercial acumen, you'll uncover the business needs of Google's key clients and achieve their marketing objectives while driving incremental agreements through our industry leading advertising solutions.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

Serve as a trusted advisor to clients by building relationships with key customer decision-makers and business owners to understand their business goals and digital marketing plans, and help empower their business with Google advertising.
Manage large and diverse accounts and identify opportunities where Google Ads can impact growth while tracking account growth and product adoption quarterly goals.
Conduct frequent phone consultations to evaluate campaign performance, make account recommendations, and mentor/influence business owners on digital marketing strategy.
Engage in essential activities to drive customer relationship growth (e.g., proactive engagement, campaign performance review, client meetings, pitches, research, internal strategy building/execution, etc.).
Participate in continuous training throughout the program to develop professional and business skills.

View Full Job Description

Upload your resume, increase your shortlisting chances by 80%

About The Company

Google

3414 Active Jobs

A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.