Community

Home >

Jobs >

TMS Account Manager

İstanbul, Türkiye (Hybrid)

TMS Account Manager

2 Months ago • 2 Years + • Account Management

Job Summary

Job Description

As a TMS Account Manager at Trendyol, you'll build and execute marketing strategies with key partners, aligning with Trendyol Marketing Solutions' objectives. Responsibilities include developing brand marketing strategies (media plans, channel strategies, reporting), identifying growth opportunities through data analysis, collaborating with internal teams on campaigns (engagement, retention, acquisition), and measuring the success of new features. You'll leverage data to understand customer goals and create strategies to improve satisfaction. Strong communication, negotiation, and data-driven decision-making skills are essential, along with experience in marketing, brand management, or account management. E-commerce experience is a plus. The role is hybrid, offering a blend of remote and in-office work.

Must have:

Build strong partner relationships
Develop marketing strategies
Data analysis and insights
Collaborate with cross-functional teams
Excellent communication & negotiation
2+ years marketing/account management experience

Good to have:

E-commerce or retail experience
Experience with Facebook, Google, and Influencer marketing

Perks:

Hybrid work model
Summer remote work
Trendyol shopping budget
International office locations
Training platform
Mentoring & development opportunities

3 skills required

3 skills required for this role

Add these skills to join the top 1% applicants for this job

budget-management

growth-strategy

account-management

Job Details

Ready to learn more about us?

We were founded in 2010 with a dynamic and agile start-up spirit. The trust of around 30 million customers and 250,000 sellers has made us the first decacorn in Turkey. Our success is backed by renowned investors such as Alibaba, General Atlantic, Softbank, Princeville Capital and several sovereign wealth funds. In 2022, we opened our first dedicated international office in Berlin and expanded to Amsterdam, Luxembourg and London. And that's just the beginning!

Tech at the root

We believe that technology is the driver and e-commerce is the outcome. Thanks to the dedication of our team, we have become one of the top 5 e-commerce companies in EMEA and one of the fastest growing worldwide. We currently deliver over 1.5 million parcels daily to 27 countries.

Growth is in our DNA

As a young and dynamic company, we are constantly growing and expanding. With Trendyol Tech, one of the leading R&D centres, Trendyol Express, the fastest growing delivery network, Dolap, the largest platform for second-hand goods, and Trendyol Go, our instant food and grocery delivery service, we are gearing up to become the world's leading e-commerce platform.

Focused on positive impact

Our vision goes beyond business success. We strive to make a sustainable and positive impact on our customers, business partners, and society. By digitizing merchants and SMEs, helping businesses grow, and promoting women's economic empowerment, we are dedicated to creating a better future.

ABOUT THE TEAM

Who doesn’t love growth? The Growth Team connects people to many categories online with the most innovative marketing strategies. The team also analyzes data to make great decisions in the competitive marketplace through relevant and timely communication with our customers and sellers to maximize their experience.

We are all working with the same purpose: To create a positive impact in our ecosystem by enabling commerce through technology.

YOUR MAIN RESPONSIBILITIES

Build strong collaborative relationships and develop medium & long-term marketing strategies with key partners and ensure all the activities are actualized in accordance with the strategy in line with "Trendyol Marketing Solutions" objectives
Lead the development of assigned brand’s marketing strategies, to include media plans, marketing channel strategies, reporting and gifting strategies, etc.
Contribute growth strategy of the "Trendyol Marketing Solutions" business through adoption of categories and new brand strategies
Leverage data and seller research to identify new growth opportunities for retention and acquisition and develop marketing plans accordingly
Work together with relevant teams on campaigns to increase engagement, retention, win back and acquisition based on a deep understanding of TMS and ecommerce metrics
Work closely with CRM, Digital, Influencer, Product and Engagement teams to identify and influence development of new features and services
Measure the success of new product features after launch and report on ways for further iteration
Planning data-driven strategies to make sure our features and products match with our customers' goals and expectations and ensures overall satisfaction
Basic understanding of Facebook, Google and Influencer environment
Be comfortable with making calls over the phone and video calls to pitch "Trendyol Marketing Solutions"

QUALITIES WE ARE LOOKING FOR

Bachelor's or Master's Degree from a reputable university (Engineering, Statistics, Economics, Administration or related departments are preferred)
Minimum 2 years of experience in marketing/brand management/trade marketing/sales/account management
Passionate for working in a dynamic startup and teamwork environment
Be able to adapt to changing environment
Excellent negotiation, written and verbal communication, and data driven strategic decision-making skills
Proactive and initiative-taker.
Self-motivating, eager to learn
Ability to create, execute and drive self-organized multiple tasks well with a strong ownership and with focus on both qualitative and quantitative results.
Strong personal organization and project management abilities
Experience with e-commerce or retail would be an advantage.

JOIN US AND

* Take responsibility from day one and develop your skills with a talented and diverse international team.

* Experience open communication, flexibility, and a start-up spirit in our unique culture.

* Tackle big challenges in e-commerce with Agile practices and encourage growth by learning from mistakes.

* Join creative and focused teams that prioritize collaboration and problem-solving.

* Access our extensive training platform for continuous learning and personal growth.

* Benefit from the support of a global team of experts with mentoring and professional development opportunities.

* Focus on talent and potential, not just job titles.

* Connect with teammates regardless of physical distance through events, meetings, and social activities.

* Enjoy competitive benefits such as Trendyol shopping budget, central and international office locations, and top-of-the-line technical equipment.

We're looking forward to receiving your application!

We offer a hybrid model that combines the productivity of remote work with the bonding and collaboration of in-office work. Teams are expected to work from our offices on designated days each week, fostering team spirit, creativity and cross team collaboration as part of our culture.

We also provide a summer working model, with a two-month fully remote work opportunity during July and August.

The hybrid working model only applies to hybrid roles; on-site roles require regular office presence.