Sr. HR Operations Specialist
Job Summary
Job Description
The Senior HR Operations Specialist leads HR operations in South Korea (and soon Japan), reporting to the Senior Enterprise HR Business Partner. Key responsibilities include streamlining HR processes, ensuring best-in-class practices, and advising leaders and employees. This hands-on role requires managing compensation and benefits, employee documentation, onboarding/offboarding, statutory training, government reporting, and labor relations. Collaboration with regional HRBPs and Centers of Excellence is crucial. The ideal candidate possesses 5-7 years of HR experience, including significant expertise in compensation and benefits, strong data analytics skills, and in-depth knowledge of South Korean labor laws. Fluency in Korean, English, and Japanese is essential.
Must have:
- 5-7 years HR experience
- Compensation & Benefits expertise
- Data analytics skills (Excel)
- South Korean labor law knowledge
- Korean, English, Japanese fluency
Good to have:
- Japan HR experience
- SAP or similar HR database experience
3 skills required
Job Details
Reporting to the Senior Enterprise HR Business Partner (EHRBP) for South Korea, the Senior Human Resources Operations Specialist serves as the Lead of HR operations in South Korea (and Japan in the near future or immediately depending on competency level).
The Sr. HR Operations Specialist is accountable for continuously improving the quality of people’s experience by devising and streamlining processes in HR operations and should work independently with minor advice.
They will ensure best-in-class HR practices by leading the whole process of HR operations and providing operational guidance to employees and managers on all areas of HR operations in South Korea (and also Japan in the near future).
The successful individuals of this hands-on role will be people and business-focused, exhibit strong trust and accountability and be able to work in an ad hoc and fast-changing & challenging environment.
Key Responsibilities
- Accountable for independently working and leading the HR operations, excluding Payroll in South Korea (and Japan in the near future)
- Serve as advisor and partner with leaders and employees in improving the quality of HR operations and its best practices to ensure an effective and consistent process
- Work closely with regional and local HRBPs to identify, streamline & provide effective & optimized HR operations
- Ensure all life cycles of people’s experience are flawlessly executed and smoothly delivered
- Identifies, designs, improves and delivers country-specific in the areas of HR operations - management of compensation and benefits, employee related documents and data, on/offboarding, statutory training, support of administrative process for training by governmental subsidy, all reports to government offices, Win-Win committee (labor-management council), hiring support, etc. (*but not limited to)
- In partnership with Centers of Excellence (COE; Talent Acquisition, Compensation & Benefits, Talent, Engagement & Development)s, deploys tools, resources and processes to enhance the people experience
- Drive and support a variety of local/global level of projects where needed
- Conduct local level of regular HR audits to ensure integrity and quality of personnel and organizational data in cooperation with stakeholders
- Generate a variety of reports if requested
- Assist with EHRBP on HR issues including policies, procedures, practices
- Ensures all practices adhere to the utmost integrity and compliance in all regulatory matters
Qualifications & Skills
- Bachelor’s degree in HR, Business Administration, law or related field
- 5-7 years of Human Resources experience, across different aspects of the HR function for large and/or multinational company
- Must have at least 3 years of experience in Compensation and Benefit (plus 2 years in HR Generalist) - should be confident on data analytics (excel gig)
- Experience of HR generalist in Japan or regional HR role covering Japan and South Korea is highly preferred
- Comprehensive knowledge of HR best practices across compensation and benefits, talent acquisition, and administrative reports and process to government offices, etc.
- In-depth understanding of labor related laws (e.g. Labor Standard Act, Act on the Protection of Fixed-Term and Part-time Employees, Equal Employment Opportunity and Work-Family Balance Assistance Act, Act on the Guarantee of Employees’ Retirement Benefits, Income Tax Act, Fair Hiring Procedure Act, etc.) regulations, procedures, and HR issues
- Proactive problem solver, ability to make day-to-day decisions, resourceful, demonstrates initiative, have a can-do attitude
- Willing to learn by doing in a fast-growing environment by leading and/or participating in various local/regional/global projects
- Has a strong mindset with resilience
- Enjoy the challenges
- Solid IT skills, including use of SAP or other similar HR databases, MS Office and Google Suite
- Excellent oral and written communication skills with different levels in the organization
- Fluent in Korean, English and Japanese (multilingual)
At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.
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