Senior Engineer, CRM Dynamics

3 Weeks ago • 3 Years + • Customer Service

About the job

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Company Description

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!

Job Description

REQUIREMENTS:

  • Experience 3+ years
  • Excellent working experience in with Dynamics CRM and Power apps
  • Deep understanding of Dotnet and Power Platform
  • Strong understanding of Microsoft Dynamics 365 Customer Engagement platform.
  • Experience with configuration and customization of entities, forms, views, workflows, and reports in MS Dynamics 365 CRM.
  • Hands on experience in Dynamics 365 CRM, C#, JavaScript, Dynamics 365 Power Apps Customizations, Power Automate, JavaScript Development, Plugins Development, Customer Insights, Dynamics 365 Sales, Dynamics 365 Customer Service,OmniChannel,Power Apps Pages
  • Experience with developing and implementing integrations with other systems using web services and APIs.
  • Knowledge of Power BI and SharePoint.
  • Must possess soft skills to effectively communicate with senior stakeholders, peers, and subordinates to manage expectations and lead successful delivery.
  • Strong communication skills to gather requirements and explain technical concepts.
  • Excellent documentation skills including the creation of design documents and test scenarios

RESPONSIBILITIES:

  • Writing and reviewing great quality code
  • Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project
  • Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks to realize it
  • Determining and implementing design methodologies and tool sets
  • Enabling application development by coordinating requirements, schedules, and activities.
  • Being able to lead/support UAT and production roll outs
  • Creating, understanding and validating WBS and estimated effort for given module/task, and being able to justify it
  • Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
  • Giving constructive feedback to the team members and setting clear expectations.
  • Helping the team in troubleshooting and resolving of complex bugs
  • Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken
  • Carrying out POCs to make sure that suggested design/technologies meet the requirements

Qualifications

Bachelor's or Master's degree in computer science, Information Technology, or a related field.

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