Power of Together™

Anthology Inc

Support Analyst I - Bilingual

Regional Vice President, Sales, North America - East Region

Account Executive

Associate Software Engineer II

Marketing Automation Campaign Manager

Director, Payroll

Indirect Tax Accountant

Field Marketing Manager - Business & Government

Implementation Consultant, Anthology Finance

- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! 📋 &nbsp;- This assessment gives us an idea of your problem solving skills using DSA - Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Programming Patterns! 📋- This assessment gives us an idea of your code architecture skills - Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your OOPs skills! 📋- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills - Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Unity Skills 📋 - This assessment gives us an idea of your Unity fundamentals - Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc. - 9 questions: 9 Multiple Choice - Minimum score needed to qualify: 80% - Average time to complete: 5 to 10 minutes

Tencent

Gaming Community Management Intern

Activision

Principal Product Manager, Studio Tech

Outscal

Full Stack Developer (MERN)

The Embassy

Senior Lookdev Artist

Kabam

Localization Translator

Trailer Park Group

Freelance Integrated Producer

Behaviour Interactive

Senior DevOps - Central Technologies

DraftKings

Operations Associate

Trek

Service Manager

This internship focuses on managing the LIGHTSPEED STUDIOS gaming community, primarily on Discord, with plans to expand to X and Reddit. Responsibilities include community moderation, player recruitment (leveraging esports clubs and social media), event planning (tournaments, Q&As, live streams), and user engagement.  The ideal candidate possesses strong Discord proficiency, community building skills, excellent communication, and a deep passion for gaming.  Data analysis to improve community engagement is also key.

Learning & Culture Intern

Senior Level Designer

Senior Client Programmer

Backend Development Intern

Japanese Localization Specialist

Product Support Engineer

Senior Games User Researcher

Marketing Manager

Senior HR Generalist

<div data-automation-id="jobPostingDescription" class="css-oplht1"><h1>Business Unit</h1>LIGHTSPEED STUDIOS is made up of passionate players who advance the art &amp; science of game development through great stories, great gameplay, and advanced technology. We are focused on bringing next generation experiences to gamers who want to enjoy them anywhere, anytime, across multiple genres and devices.<h1>What the Role Entails</h1>1. Community Management:&nbsp;Take charge of managing the Discord community initially, focusing on player recruitment and organizing events. There are plans to expand community operations to other platforms such as X and Reddit.2. Discord Community Engagement:- Assist in moderating community forums to ensure a positive and respectful environment for all members, while enforcing community guidelines and rules.- Promptly address player feedback and issues to maintain high levels of community satisfaction.- Actively attract and engage new members to join and participate in Discord events.3. User Recruitment and Promotion:- Leverage existing resources such as esports clubs, player communities, and social media to draw more users to the Discord community.- Develop and maintain partnerships with external communities and organizations through effective communication and coordination.- Assist in crafting and implementing user recruitment strategies, and regularly track growth metrics.4. Community Event Planning:- Support the planning and execution of engaging community events, including tournaments, Q&amp;A sessions, and live streams, to boost participation.- Analyze event data to refine future activities and enhance player engagement.<h1>Who We Look For</h1>1.&nbsp;Proficiency in Discord: Deep understanding of Discord and its functionalities, including effective use of tools and bots. Strong operational skills across other gaming community platforms are also essential.2.&nbsp;Community Resources: Strong connections with community resources such as esports clubs and online groups, or the ability to quickly establish channels for user acquisition.3.&nbsp;Communication and Coordination: Excellent communication and coordination skills, with the ability to build and maintain relationships with diverse teams and players.4.&nbsp;Passion for Gaming: A genuine passion for gaming, coupled with a deep understanding of community culture and dynamics.5.&nbsp;Language Skills: Fluent in English for both written and verbal communication. Proficiency in additional languages such as Portuguese, Japanese, or French is a plus.6.&nbsp;Experience: Previous experience in community operations or event planning is highly advantageous. The base pay range for this position in the state(s) above is $18.0 to $29.43 per hour. Actual pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign on payment, relocation package, and restricted stock units may be provided as part of the compensation package, as well as other medical, financial, and/or other benefits, dependent on the specific position offered.<h1>Equal Employment Opportunity at Tencent</h1>As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.</div>

Paid - Game Dev Bootcamp

Paid - Fullstack Game Development Bootcamp

Follow Mayank - career advice

Follow Mayank Grover for game development resources

For Laid-Off Gaming Professionals

Scholarship for Laid Off Gaming Professionals

For College Students

Scholarship for College Students

Free | C# | Midnight Pizza Fight

Free | C++ | Lethos

Free | C++ | Pong

Paid - Game Programming Patterns

Paid - Game Programming with Programming Patterns

Scholarship for Laid-Off Gaming Professionals

Follow Abhishek - tech content

Follow Abhishek Smith for game programming content

This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.

Unity Game Engine

The Support Analyst I - Bilingual will provide customer support (written and oral) in Spanish and English for Anthology's CRM product, Reach. Responsibilities include incident management (creation, tracking, resolution, escalation), maintaining knowledge of Anthology applications, building rapport with customers, following established guidelines, and providing prompt follow-up.  The role requires strong communication and analytical skills, proficiency in Microsoft Office Suite, and fluency in English (CEF B2 or above).  Experience in a corporate environment supporting SaaS products is preferred.

Senior Account Executive

<div class="jv-job-detail-description" ng-non-bindable="">
 <h3>Description</h3>
 
 Support Analyst (Bilingual)Remote - Colombia&nbsp;*ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED*&nbsp;The Opportunity:&nbsp;Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth.&nbsp;The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company.&nbsp;For more information about Anthology and our career opportunities, please visit www.anthology.com.&nbsp; &nbsp;A Support Analyst (Bilingual) is responsible for supporting the Spanish- and English-speaking Anthology customer base with issues related to our CRM product, Reach. The role involves working closely with other analysts and departments to provide effective and high-quality technical support service. The Global Support department consists of various specialized teams with a wide range of functions and responsibilities. The right candidate for this role has a passion for customer service and embraces a customer-centric attitude in all aspects of supporting customers.&nbsp;The Support Analyst (Bilingual) is responsible for providing customer-facing written and oral support for Anthology software.&nbsp;Primary responsibilities will include:<ul style="margin: 0.0pt;padding-left: 0.0pt;"><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Demonstrating a customer-centric mindset for all designated customers</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Incident creation, routing, tracking, updating, escalation, resolution and completion in a professional and timely manner</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Maintaining basic knowledge of current versions of the company’s proprietary applications</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Quickly establishing rapport, gaining and maintaining credibility with diverse audiences</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Following established guidelines and industry best practices to resolve customer issues</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Providing prompt and consistent follow-up on all unresolved issues and recording all actions in the approved help desk system, ServiceDesk</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Escalating issues to Senior Support Analysts, Technical Support Engineers, and Management as appropriate</li></ul>&nbsp;The Candidate:Required skills/qualifications:<ul style="margin: 0.0pt;padding-left: 0.0pt;"><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Bachelor’s Degree or equivalent work experience </li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">0-2 years of customer service experience</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Solid analytical and troubleshooting skills</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Strong oral and written communication skills</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Ability to work closely with other team members</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Comfortable using a variety of tools and techniques including: phone, chat and e-mail</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Desire to learn both the technical and business aspects of the Higher Education and Not-for-Profit sectors</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Proficiency in Microsoft Office Suite</li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Fluency in written and spoken English at CEF B2 level or above</li></ul>&nbsp;Preferred skills/qualifications:<ul style="margin: 0.0pt;padding-left: 0.0pt;"><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">Technical proficiency with only software products </li><li style="font-family: sans-serif , arial , helvetica;font-size: 12.0pt;margin: 0.0pt 0.0pt 0.0pt 27.2pt;padding-left: 8.8pt;text-indent: 0.0pt;">2-4 years working in a corporate environment supporting a product or Software as a Service (SaaS)</li></ul>&nbsp;This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.&nbsp;Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment&nbsp;without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.
 
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