Risk and Fraud Manager

Job Details

Description

Who we are?

Bally's Corporation is a global casino-entertainment company with a growing omni-channel presence. It currently owns and manages 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games and 3,800 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, Bally's will own and/or manage 15 casinos across 10 states. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Its shares trade on the New York Stock Exchange under the ticker symbol "BALY".

Well, what about the team?

Bally's Interactive Gaming Finance Team is the cog that makes the wheels turn. Without it, all operations would grind to a screeching halt. Made up of 14 individuals based out of 2 offices, the Gaming Finance Team oversees all aspects of operations. From Fraud, AML, and Risk to KYC and Payment processing, the Gaming Finance Team is the number one point of escalation for all things Player and Operation centric. The Gaming Finance Team supports 8 ventures in North America (United States and Canada) and are constantly looking to expand both our team and our offerings.

The Risk and Fraud Manager remit covers all Interactive brands across the North America region (USA & Canada). They are directly responsible for defining and implementing the strategy, leading and developing the team, and working very closely with key stakeholder groups (Group AML, Operations, Compliance, Technology, and Commercial).

The ideal candidate has strong operational experience across Fraud/Risk within the gaming sector, exceptional people management skills, and excels at working in a fast-paced and rapidly changing environment.

So, what will you be doing?

• Defining and implementing the Interactive Risk & Fraud strategy.
• Develops, maintains, and revises policies and procedures for the general operation of the North America Interactive Risk&Fraud.
• Evaluating processes and controls to understand how they can be strengthened.
• Working very closely with the compliance team and Senior Manager.
• Build strong relationships and work collaboratively with Key Stakeholders.
• Working very closely with KYC, Payments, AML, Product, BI and Customer Support teams to streamline communications and processes.
• Providing regular business updates on the performance of the function and highlight any changes in risk profile.
• Leading, mentoring, and developing the Risk & Fraud Team.
• Keeping required training current for all team members on the operations team.
• Close communication with VIP Manager to ensure that all fraud and risk requirements are satisfied for high value player relationships.
• Management of several key Risk/Fraud prevention & detection & reports.
• Advise the team of trends in player’s behaviors and other demographic information to enhance their understanding of impact. Ensure the team are aware of regulatory updates and changes.

And what are we looking for?

• Have experience in managing an operations team.
• Have 3+ years experience in working within on-line Risk/AML/Payments.
• Possess strong leadership, including process and team development skills. 
• Demonstrate highly analytical and critical thinking. 
• Manage competing priorities and self-organize.
• Enjoy working in a fast paced and challenging environment.
• Be proficient in Computer Skills and MS Office Tools - MS Excel. 
• Have strong judgement to make rationale and balanced decisions with regards to player cases. 
• Able to work flexible hours (including weekends if required) to support the business needs. 

This is what you'll get

Different benefits packages are tailored to fit each location, but here’s a taste of what may be on offer

• Annual leave
• Annual bonus
• 401K Program
• Health insurance
• Volunteering days
• Home office allowance

DNA / Values

At Bally’s Interactive, we are driven by a set of core values that we like to call our DNA. We strive to embody our DNA and keep them at the heart of everything we do!
We are Always Ready to embrace change, adapt, and do what it takes to delight our customers. We believe that You Make the Difference, which is what gives our players the best experience and keeps them coming back. We are All One Team, looking out for each other, respecting diversity while connecting through a common purpose. Our teams are Learning Every Day by showing constant curiosity and the drive to learn from successes, mistakes, new experiences, and the people around us. At Bally’s we Love to Lead by thinking differently, seeking innovation, and always looking for ways to raise our game.

Equal Opportunities

At Bally’s Interactive, we are committed to promoting equal opportunities in employment and working conditions.
Diversity, Equity and Inclusion are important to us, and we encourage a culture where everyone can be themselves at work.
We believe passionately that employing a diverse workforce is central to our success, this is our superpower.
We do not discriminate against employees or job applicants on the basis of race, colour, nationality, ethnic or national origin, age, sex or sexual orientation, gender reassignment, religion or belief, marital or civil partner status, pregnancy or maternity, political opinion or disability.

Flexible Working

At Bally’s Interactive, we believe in the power of collaboration and working together in a shared space, as well as the benefits of working from home. We champion hybrid working wherever we can, offering a flexible blend of working in the office 3 days a week and from home twice a week.

Salary Range: $90,000-$100,000 USD

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Qualifications