Recruiting Coordinator

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Department Description: The Global Recruiting Coordination team operates with maximum impact through our recruiting success model to play an integral part in Salesforce’s overall growth. Emphasizing best in class interview practices and hiring partner success we connect talent in moments that matter to champion, advocate, and navigate all candidates through opportunities that can transform lives. The RC team is trusted by our global partners to drive an efficient, seamless, and equitable process and experience that embraces Salesforce’s culture and values. We are one global team that collaborates and creates an inclusive work environment, built on trust and communication where we empower all team members to show up as their authentic selves.

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Job Title: Recruiting Coordinator

Role Description: 
In the Recruiting Coordinator role you will successfully partner with both our Talent Delivery and Hiring teams in order to provide best in class candidate experience. You will be a subject matter expert in all areas of the interview lifecycle and will use your expertise to influence and drive an optimum interview experience for all partners. This is a high-impact role which will provide exposure to all business units within Salesforce at both a regional and global level. In addition to interview scheduling, this role will provide the opportunity to get involved in high potential projects thus maximising opportunity for internal growth. 

Responsibilities

* Responsible for the Interview Scheduling Process across multiple business units at both a regional & global level. This includes (but is not limited to) scheduling and coordinating phone, virtual, panel and onsite interviews varying in degrees of complexity. 
* Manage all logistics for the interview process, inclusive of coordinating travel (flights & accommodation) & processing candidate reimbursements. This role will also be accountable for greeting candidates for onsite interviews as per the RC’s designated office hub. All will be done whilst ensuring both candidate and hiring team experience remain top of mind. 
* Play a critical role in terms of interview compliance. Audit all Employment Agreements pre issuing to candidates and ensure Background Investigations are completed in a timely fashion and in advance of candidate start date 
* Build strong partnerships with multiple recruiters and hiring managers (across all levels of the business). Act as a thought partner and become a subject matter expert with your function and teams to troubleshoot challenges, influence the hiring process and drive a positive candidate experience
* Strong ability to prioritise multiple tasks across different business units / regions. This is undertaken whilst maintaining efficiency, equity and experience in a fast paced environment. 
* Ability to master our applicant tracking system, recruiting tools & systems and organisational products (including but not limited to Workday, Goodtime, Google Suite & Slack) 
* Contribute to both regional and global team wide projects aligned to the Global RC vision 
* Leverage Tableau & RC dashboards to provide meaningful insights to recruiting partners & stakeholders. Ability to educate hiring teams / recruiters on best scheduling practises in order to meet global scheduling SLAs 

What you’ll need to be successful:

* A teamplayer at heart. Consistently seeking for opportunities to collaborate with team members (both regionally & globally) in order to drive forward the success of the Recruitment Coordinator team 
* Great communication skills, interpersonal skills, and experience interfacing with cross-functional stakeholders of all levels in alignment with our core values 
* Strong passion for delivering best in class Recruiting Experience / Customer Service (inclusive of hiring teams, candidates & Talent Delivery Partners) 
* High attention to detail & organisational skills. Ability to identify high priority items amongst competing tasks and pivot focus accordingly 
* Growth mindset and innovative outlook in order to navigate change with resilience and proactively look for solutions
* Ability to give and receive feedback aligned to our High Performance Culture Framework 
* Demonstrate self sufficiency and resourcefulness to problem solve and execute when faced with uncertainty or ambiguity  

Preferred Qualifications

* Fluent in both Japanese and English lanuage

* 1+ years of experience in a customer/client facing industry
* 1+ years of experience in an operational or administrative role
* Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.