Manager, Technology, DTC Retail

Job Summary:

 In today’s business, Tech & Digital is critical element for the success of any business.

Direct-To-Consumer Retail (DTCR) Tech & Digital division is the core team in DTCR organization to drive Digitalization (DX) of our Retail business, including Disney Stores and shopDisney (eCom). Tech&Digital Team covers all systems in the manufacturing and retail format (SPA). We’re working closely with business leaders from each division – Retail Store (Disney Stores), eCom (shopDisney), Logistics, Marketing, Merchandising and others. Our activities are including eCom platform enhancement, Retail Store digitalization, Mobile App, Store staffs’ App and other variety of Retail Tech activities.

Responsibilities:

•  Driving new service launch initiatives
  • Work closely with Business leaders to clarify requirements
  • Solution the business requirements from Tech aspect
  • Collaborate with a development partner for the service launch
  • Lead & manage service launch activities (as Project Manager)– Technical design, development, test, operation design and launch
• Manage and enhance existing services
  • Understand retail business operation and systems supporting that
  • Work closely with Business leaders and support their business operation
  • Clarify and lead enhancement activities, if required
• Lead and manage team members
  • Align with Sr.Manager and work closely with Business Leaders, define priority of necessary technology solution to drive DX across Consumer Products division
  • Responsible for IT governance and enhance Disney’s IT capability

• Manage team members tasks and schedules
• Technical assistances and advice

Requirement:

Person who falls under any of the following

• 5yrs+ of project management (or Project lead) experience in system development project
• Experience of leading a project with development partners
• Experience of Technology Design (Solution Design) based on business requirements
• Experience in eCommerce or Retail business
• Experience of creating proposal document, AID, DFD.
• 3yrs+ of agile development project
• 5yrs+ of people management
• Work experience using English

 Skills Required

• General skill
  • Microsoft Office – PPT, EXCEL, WORD
  • Smooth communication, conversation and relationship.
  • People management
  • Project management

• Language skill
  • Native Japanese
  • Proficient English

• Industry skill
  • Basic knowledge of Retail business (especially e-commerce or Mobile Apps)

• Technology skill (Any of the following)
  • System development skill, including hands-on development –SQL, HTML, CSS, .net etc.
  • Technology Design (Solution Design)
  • Basic Understanding of Front-end solution – HTML/CSS/JavaScript/CDN/SEO/Adobe Analytics
  • Basic Understanding of NW/security/AWS
  • Basic Understanding of Mobile App dev.

• Specific skill (Any of the following)
  • eCommerce technologies
  • Salesforce Commerce Cloud(nice-to-have)
  • Mobile apps(iOS/Android)
  • Security and Compliance