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Manager, Technology, DTC Retail

The Walt Disney Company

Tokyo, Japan (On-site)

Manager, Technology, DTC Retail

55 Minutes ago • 5 Years + • Business Development

About the job

11 skills required for this role

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html

javascript

css

microsoft-office

seo

aws

front-end

sql

salesforce

excel

agile-development

Job Description

The Manager, Technology, DTC Retail, will lead and manage a team responsible for driving the digital transformation of Disney's retail business, encompassing Disney Stores and shopDisney. Responsibilities include launching new services, collaborating with development partners, managing service launch activities (project management), enhancing existing services, working closely with business leaders across various divisions (Retail, eCom, Logistics, Marketing, etc.), and ensuring alignment with overall technology strategy. The role requires strong project management, technical design, and team leadership skills, coupled with a deep understanding of retail operations and e-commerce technologies. This position requires managing team members' tasks and schedules, providing technical assistance and advice, and ensuring IT governance.

Must have:

5+ years project management experience
Experience leading projects with development partners
Experience in eCommerce or Retail business
Agile development project experience
5+ years people management experience
Proficient English and Native Japanese

Good to have:

Salesforce Commerce Cloud
Mobile app development (iOS/Android)
System development skills (SQL, HTML, CSS, .NET, etc.)
Understanding of front-end solutions
Understanding of NW/security/AWS

Job Summary:

Job Summary:

In today’s business, Tech & Digital is critical element for the success of any business.

Direct-To-Consumer Retail (DTCR) Tech & Digital division is the core team in DTCR organization to drive Digitalization (DX) of our Retail business, including Disney Stores and shopDisney (eCom). Tech&Digital Team covers all systems in the manufacturing and retail format (SPA). We’re working closely with business leaders from each division – Retail Store (Disney Stores), eCom (shopDisney), Logistics, Marketing, Merchandising and others. Our activities are including eCom platform enhancement, Retail Store digitalization, Mobile App, Store staffs’ App and other variety of Retail Tech activities.

Responsibilities:

Driving new service launch initiatives
- Work closely with Business leaders to clarify requirements
- Solution the business requirements from Tech aspect
- Collaborate with a development partner for the service launch
- Lead & manage service launch activities (as Project Manager)– Technical design, development, test, operation design and launch
Manage and enhance existing services
- Understand retail business operation and systems supporting that
- Work closely with Business leaders and support their business operation
- Clarify and lead enhancement activities, if required
Lead and manage team members
- Align with Sr.Manager and work closely with Business Leaders, define priority of necessary technology solution to drive DX across Consumer Products division
- Responsible for IT governance and enhance Disney’s IT capability

Manage team members tasks and schedules
Technical assistances and advice

Requirement:

Person who falls under any of the following

5yrs+ of project management (or Project lead) experience in system development project
Experience of leading a project with development partners
Experience of Technology Design (Solution Design) based on business requirements
Experience in eCommerce or Retail business
Experience of creating proposal document, AID, DFD.
3yrs+ of agile development project
5yrs+ of people management
Work experience using English

Skills Required

General skill
- Microsoft Office – PPT, EXCEL, WORD
- Smooth communication, conversation and relationship.
- People management
- Project management

Language skill
- Native Japanese
- Proficient English

Industry skill
- Basic knowledge of Retail business (especially e-commerce or Mobile Apps)

Technology skill (Any of the following)
- System development skill, including hands-on development –SQL, HTML, CSS, .net etc.
- Technology Design (Solution Design)
- Basic Understanding of Front-end solution – HTML/CSS/JavaScript/CDN/SEO/Adobe Analytics
- Basic Understanding of NW/security/AWS
- Basic Understanding of Mobile App dev.

Specific skill (Any of the following)
- eCommerce technologies
- Salesforce Commerce Cloud(nice-to-have)
- Mobile apps(iOS/Android)
- Security and Compliance

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About The Company

The Walt Disney Company

1137 Active Jobs

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!