Regional- HRBP (Jaipur)
Job Summary
Job Description
This role involves leading the HR function at a regional level in Jaipur, partnering with and advising the business to achieve growth objectives and meet future talent needs. The HRBP will be responsible for a team of 1000-1200 employees, supporting field sales executives. Key responsibilities include driving HR metrics (retention, engagement), working with internal/external partners, ensuring employee satisfaction and development, implementing change initiatives (culture, performance, recognition), promoting collaboration, understanding business challenges, managing queries/escalations, overseeing performance management, supporting recruitment, and driving employee engagement programs. The role requires strong stakeholder management, HR operations expertise, and data analysis skills.
Must have:
- 4-6 years core sales HRBP experience
- Performance Management expertise
- Developmental plan review & execution
- Strategic execution & implementation
- Stakeholder management skills
- Proficient in MS Excel, PowerPoint
Good to have:
- HR Compliance & Grievance handling
- Digital tools/HRIS experience
- Strong business acumen
Perks:
- Merit-based culture
- Agile & democratic setup
- Opportunity to work at scale
- Diverse perspectives encouraged
7 skills required
Job Details
About Us:
Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm UPI, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.
About the team:
This team involves making a difference in a lot of contingency and new challenges are encouraged within the team to do stuff that is meaningful for those we serve. We are successful and our successes are rooted in our people's collective energy and unwavering focus on the employees, and that's how it will always change management in Human Resources.
About the role:
This role includes leading the HR Function at the regional level to partner with and advise the business. The HR Business Partner(HRBP) will be responsible for working closely with the business to support the achievement of growth objectives and future talent needs. The HRBP has overall accountability for the assigned Stakeholders, working closely with the business and HR leadership to implement the HR strategy. This individual contributor role will support field sales executives in the region and will support an employee base of 1000-1200.
Expectations/ Requirements :
1. Drive governance on critical human resource metrics such as retention, and engagement cost for a fast-paced business.
2. Engage work with key internal and external partners in a matrixed relationship for Staffing, HRSS, and the business.
3. Operate independently to ensure employee satisfaction and development of the team Train, mentor, and lead HR initiatives and Best Practices.
4. Lead the way in implementing change initiatives related to culture, performance, recognition, and policies responsible for HR operations, Employee Relations, and Business HR teams.
5. Promote alignment and collaboration across the organization, driving synergy and perspective, demonstrating the common process and consistent messaging.
6. Understand the business and its challenges to help address the organization and people ask to assist with the change process as the company meets the challenges of hyper-growth and the need to partner with Stakeholders and manage senior Stakeholders single-handedly to tackle business problems.
7. Manage queries, issues, escalations, if any other process/ task allocated as required.
8. Monitor performance management system for all employees and ensure adherence to the process.
9. Provide support in recruitment activities and pre joining engagement as and when required
10. Participate in projects required for capability building and process enhancement to drive continual growth
11. Drive communication to ensure timely closure on HR operations related activities
12. Plan and execute people connect programs to drive engagement and resolve teething issues.
13. Manage database of all HR related activities and report out attrition, engagement, employee pulse etc for effective action planning.
Superpowers/ Skills that will help you succeed in this role :
1. 4-6 years of experience in a core sales HRBP role for frontline staff for more than 400 employees
2. Must have handled Performance Management
3. Should be able to Review developmental plans & their execution for all employees.
4. Must be able to execute and implement new strategies. Stakeholder Management.
5. Hands-on with MS Excel, PowerPoint, and presentation skills.
6. Brief understanding of HR Compliance & Grievances.
7. Hands-on experience in digital tools / HRIS Management.
8. High on agility to adapt to dynamic requirements
9. Should have strong business acumen.
Why join us? : Merit-based culture that thrives on self-motivated & driven individuals who are set out to make a successful career in India’s fastest growing Fintech Organization. Agile & democratic setup that gives space to your creativity, offers opportunity to work at scale coupled with an environment that encourages diverse perspectives at all times.
Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!
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