Modern Work Solution Sales Specialist - Retail

1 Month ago • All levels • Business Development

Job Summary

Job Description

This Modern Work Sales Specialist role focuses on helping enterprise customers transition to hybrid work models using Microsoft 365 solutions. Responsibilities include consultative selling of M365 Copilot, Frontline Worker tools, Teams, and Windows experiences. The specialist will collaborate with internal and external stakeholders, execute sales strategies, identify customer needs, and recommend solutions. Success involves exceeding sales targets and driving customer satisfaction through end-to-end solution implementation and support. The role requires strong collaboration skills, technical expertise in Modern Work solutions, and experience in enterprise sales or account management.
Must have:
  • Enterprise sales experience
  • Bachelor's/Master's degree in relevant field
  • Modern Work solutions experience (M365, Teams, Surface)
  • Solution sales leadership
  • Collaboration with virtual teams
  • Identifying customer needs and recommending solutions
Good to have:
  • Solution sales experience
  • Enterprise cloud/hybrid infrastructure experience
  • Complex sales training and methodologies
Perks:
  • Industry-leading healthcare
  • Educational resources
  • Product and service discounts
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Networking opportunities

Job Details

Overview

We are currently looking for a Modern Work Sales Specialist to join our Enterprise Team.

 

Are you inspired to help customers empower their employees, maximize the employee experience, and do great work using the devices and apps they love? We are looking for someone to help customers who are undergoing significant changes to the way they work as we continue to shift into a truly hybrid work model. Microsoft is at the forefront of this transformation come and help organizations rethink aspects of their business in a way that sets them and their people up for success in this new world of work.

 

In the Modern Work (MW) Specialists team we are looking for passionate, credible specialist sellers with a drive for developing and winning opportunities that deliver end-to-end Modern Work thought leadership, driving significant customer value and enabling transformational customer outcomes. As a Modern Work Sales Specialist, you will introduce how other workloads could enable digital transformation Modern Work strategies with customers, collaborating across different groups inside the Customer environment to successfully enable customers to drive transition to Digital transformation in a hybrid work environment. You will engage in consultative customer conversations and collaborate on the planning, orchestration and execution of end-to-end M365 Copilot, Frontline Worker, Employee Experience, Teams Rooms and Phone, and Next Generation Windows Experiences opportunities with internal stakeholders and partners to cross-sell and up-sell. This opportunity will allow you to learn and accelerate your career growth, honing your solution sales and collaboration skills and deepening your modern worker end-to-end expertise.

 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Qualifications

Required Qualifications

  • Technology-related Enterprise Sales or Account Management experience
  • Bachelor's or Master's Degree in Computer Science, Information Technology, or related field (or equivalent qualification) combined with technology-related sales or account management experience.
  • Experience with Modern Work solutions like: M365, Teams, Surface or other similar technologies.

Preferred Qualifications

  • Solution sales experience.
  • Enterprise customer level experience with cloud, hybrid infrastructures, productivity, collaboration, or security technologies, and industry standards recommended.
  • Experience with complex sales training and sales methodologies.

 

 

Responsibilities

As a Modern Work Sales Specialist, you will be a solution sales leader within our enterprise sales organization working with our most important customers. You will collaborate with a virtual team of technical, partner and consulting resources to advance the sales process and achieve/exceed solution sales and usage/consumption targets for related workloads in your assigned accounts. You will help customers evaluate their applications, recommend solutions that meet their requirements, remove roadblocks to deployment and drive customer satisfaction.

  • Sales Execution: You will collaborate with virtual team members to identify customer business needs and contribute to the development of solutions.  Proactively build an external stakeholder network to and implement strategies to accelerate and close Modern Work opportunities.
  • Business Value Selling: You will foster and expand Microsoft’s relationship with Customer Business Decision. Hunt new Modern Work opportunities by identifying and engaging with key business contacts, understanding customers’ business and technology priorities, governance, decision and budget processes, and landing the value proposition of Modern Work solutions.
  • Scaling and Collaboration: You will collaborate with a network of internal partners on the planning, orchestration and execution of Modern Work opportunities to cross-sell and up-sell.
  • Technical Expertise: You will initiate Modern Work BDM and ITDM conversations, share best practices and key competitor knowledge across solution areas acting as a subject matter expert to make recommendations on pursuit or withdrawal.
  • Sales Excellence: You will collaborate with partners and resources to plan for accounts, do compete plans and business analysis to pursue high-potential customers and manage Modern Work solutions across the territory.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Industry leading healthcare
Educational resources
Discounts on products and services
Savings and investments
Maternity and paternity leave
Generous time away
Giving programs
Opportunities to network and connect

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