Alphasense

Associate, Customer & Product Support

Analyst, Client & Product Support

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Take your Unity skills to the next level with Part 3 of this quiz, covering scripting, physics, rendering, and performance optimization!

Test your Unity expertise with this quiz, covering initialization to advanced rendering and physics!

Test your Unity knowledge with this comprehensive quiz, covering everything from MonoBehaviour basics to advanced physics, rendering, and optimization techniques across multiple difficulty levels!

Assess your knowledge of Unity's Rigidbody component and its advanced physics interactions with this in-depth quiz!

Test your understanding of Unity’s Physics, Movement, and MonoBehaviour with this insightful beginner-friendly quiz!

Dive into the fundamentals of open-world game development in Unity with this beginner-friendly quiz.

Challenge yourself with this beginner-friendly quiz on building an endless runner in Unity!

Test your beginner-level knowledge of Unity platformer development with this engaging quiz.

Test your basic knowledge of Unity and Unreal Engine with this beginner-friendly quiz on game development fundamentals.

This assessment evaluates your understanding of Unity's component-based architecture, how GameObjects and their components interact, the hierarchy system with nested GameObjects, and how to reference them in scripts.

This assessment evaluates your understanding of Unity's NavMesh system, including navigation baking, NavMeshAgents, pathfinding, obstacles, and scripting interactions with NavMesh to create AI-driven movement.

An assessment to test the correct usage of Unity's events and lifecycle functions in the context of the game "Clash Royale"

- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! 📋 &nbsp;- This assessment gives us an idea of your problem solving skills using DSA - Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Programming Patterns! 📋- This assessment gives us an idea of your code architecture skills - Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your OOPs skills! 📋- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills - Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Unity Skills 📋 - This assessment gives us an idea of your Unity fundamentals - Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc. - 9 questions: 9 Multiple Choice - Minimum score needed to qualify: 80% - Average time to complete: 5 to 10 minutes

STAGE

Business Analyst - Content

DECA Games

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Social Discovery Group

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Booming games

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Hologate gmbh

QA Tester

Game District

Finance Manager

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Account Supervisor - Social Media - Remote

Art Director - Social Media - Remote

As a Business Analyst - Content, you'll analyze complex data sets to understand user behavior, improve content recommendations, and optimize user experience.  You will work with cross-functional teams (product, engineering, content, marketing) to ensure data-informed decisions. Key responsibilities include tracking and analyzing content performance across cultures, creating dashboards and reports, analyzing viewer preferences, supporting content acquisition with performance insights, and building forecasting models to predict content success and ROI.  The role requires strong analytical skills, proficiency in SQL, Excel, product analytics tools (Mixpanel, Amplitude), and BI tools (Tableau).

Creative Head

Creative Manager

Content Acquisition Executive

Creative Content Manager - Bhojpuri Web Series

Bhojpuri Promotional Writer

Video Editor

Poster Designer

Brand Marketing Executive

Accountant

<div id="cw-rich-description" style="color:#171B27; margin-bottom: 32px;"> About the opportunity : As a Business Analyst - Content, you will play a critical role in analysing and interpreting complex data sets to help us understand user behaviour,improve content recommendations, optimize user experience, and drive strategic decisions. You will work closely with cross functional teams, including product, engineering, content,and marketing, to ensure our day-to-day work is strongly data-informed. <div> </div>Key responsibilities: <ol><li dir="ltr">Track and analyse content performance across regional cultures. </li><ul><li dir="ltr">Analyse metrics like watch time, completion rates, and engagement for content in different cultures </li><li dir="ltr">Compare performance across cultures to identify successful content patterns </li></ul><li dir="ltr">Create content performance dashboards and reports </li><ul><li dir="ltr">Build automated dashboards showing key content metrics </li><li dir="ltr">Generate regular reports on content performance for stakeholders and content team </li></ul><li dir="ltr">Analyse viewer preferences and behaviour by cultures and regions </li><ul><li dir="ltr">Study how different regions consume content. </li><li dir="ltr">Understand peak viewing times, preferred devices, and viewing patterns by cultures </li></ul><li dir="ltr">Support content acquisition with performance insights and forecasts </li><ul><li dir="ltr">Help acquisition team make data-driven decisions on content purchases </li><li dir="ltr">Predict potential performance of new content based on historical data </li></ul><li dir="ltr">Generate ROI analysis for content investments </li><ul><li dir="ltr">Calculate return on investment for different types of content </li><li dir="ltr">Compare ROI across cultures and genres </li></ul><li dir="ltr">Optimize content scheduling based on viewing patterns </li><ul><li dir="ltr">Recommend best release times for new content </li><li dir="ltr">Optimize content placement on platform based on viewing data </li></ul><li dir="ltr">Create content performance forecasting models </li><ul><li dir="ltr">Build models to predict content success </li><li dir="ltr">Develop viewership forecasts for new content releases </li></ul></ol>Our ideal candidate: Must have: ● 1-4 years of product analytics experience in a B2C context ● Proficiency with SQL, Excel, product analytics (Mix panel, Amplitude or similar) and Business Intelligence (Tableau or similar) tools ● Strong problem-solving skills and an insatiable curiosity to get behind the ‘why’of every problem statement ● Exceptional attention to detail and the ability to work both independently and collaboratively within a cross-functional team Should have: ● Ability to judge what metrics to measure for different problem statements ● Ability to design and run experiments independently ● Ability to write great analysis documents/notes to succinctly communicate your findings to a broad audience ● Experience designing event tracking schemas Nice to have: ● Experience in the OTT/entertainment industry <div dir="ltr"> </div><div> </div> </div>

Paid - Game Dev Bootcamp

Paid - Fullstack Game Development Bootcamp

Follow Mayank - career advice

Follow Mayank Grover for game development resources

Free | C# | Midnight Pizza Fight

Free | C++ | Lethos

Free | C++ | Pong

Paid - Game Programming Patterns

Paid - Game Programming with Programming Patterns

Follow Abhishek - tech content

Follow Abhishek Smith for game programming content

This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.

Unity Game Engine

Unity Event Functions - Clash Royale

Unity Component System

Unity NavMesh Agent

Game Dev Assessments

The Associate, Customer & Product Support role at AlphaSense requires 1-2 years of experience in client/product support.  Responsibilities include delivering world-class customer experiences, acting as the first line of defense for global customers, guiding users through platform features, troubleshooting and resolving queries via email, live chat, and calls.  Collaboration with product and engineering teams to provide feedback and feature requests is crucial.  The role demands strong communication, problem-solving skills, and a deep understanding of the AlphaSense product, including staying updated on new features and contributing to support documentation.

Director of Technical Accounting & Reporting

<div id="content" class="">
 

 Reports to:&nbsp;Director, Customer &amp; Product Support
About AlphaSense:&nbsp;
The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&amp;P 500.
Founded in 2011, AlphaSense is headquartered in New York City with over 2,000 people across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. For more information, please visit&nbsp;<a href="http://www.alpha-sense.com/">www.alpha-sense.com</a>.
About the Team:
Customer &amp; Product Support (C&amp;PS) sits at the intersection of sales, customer success and technical support. Through close teamwork and collaboration, we drive positive customer outcomes and ensure seamless access and optimal utilization of AlphaSense’s market-leading platform and products. We are committed to enhancing every user’s experience through consistent delivery of prompt and knowledgeable responses. The Customer &amp; Product Support team is based globally across the US, UK, India and Singapore.
About the Role:&nbsp;
We are looking to hire an Associate, Customer &amp; Product Support to join the growing C&amp;PS team at AlphaSense. This role marries the technical knowledge of our solution with a deep understanding of our users, across all of the segments and business units that we work with, to realize maximum value from the platform. The team is heavily relied upon to contribute excellent customer service, which ultimately maximizes prospect and customer health. In order to learn our business and customer inside and out, this team acts as our first line of support.&nbsp; This role spearheads usage and engagement and partners with our product management and engineering teams in determining future product developments that will resonate with the market. Customer and Product Support is an excellent launching off point to accelerate your personal growth and career at AlphaSense. The role offers cross-functional exposure across our business, consequently providing you with great exposure to the different areas you may want to develop your career in, as you grow with us.
<h4>Who You Are:</h4>
<ul>
<li>An intelligent, articulate, consultative and confident client-facing professional with 1-2 years of experience working in a client/product support role.</li>
<li>You possess a customer-first mindset and enjoy working through complex problems to find solutions.</li>
<li>You enjoy being part of an entrepreneurial team and work diligently to help others when needed.</li>
<li>You are a strong communicator and have an innate ability to distill and explain complex issues in simple terms.</li>
<li>You are curious, proactive and possess a continuous improvement mindset with the ability to learn quickly and adapt. Because of our diverse base of clients, much of the technical knowledge required to succeed will be learned on the job.</li>
<li>You have strong attention to detail, effective time management skills and the ability to rigorously prioritize under pressure.</li>
<li>You have an interest in AI, technology and software applications</li>
</ul>
What You’ll Do:&nbsp;
<ul>
<li>Deliver a world-class customer experience.
<ul>
<li>Act as the first line of defense and advocate for all of customers globally to ensure we deliver a consistently positive customer experience through timely responses and effective resolution of queries and issues.&nbsp;</li>
<li>Guide customers through features and functionalities to maximize their experience and fully resolve their challenges or questions.&nbsp;</li>
</ul>
</li>
<li>Provide impeccable customer support.
<ul>
<li>Investigate, diagnose, troubleshoot and find solutions for queries sent through emails and live chats, leading support calls directly with customers as needed.&nbsp;</li>
<li>You will escalate tickets to appropriate teams when needed and will retain a position as the customer’s point person through regular updates and confirming resolution.</li>
</ul>
</li>
<li>Act as a key partner to Product and Engineering.
<ul>
<li>You will have a deep understanding of both our product and customers to uniquely collaborate through fielding feedback and feature requests to identify product opportunities and appropriately convey that information to the correct product groups or within specific ongoing initiatives.&nbsp;</li>
<li>You will be responsible for packaging information in an easily accessible and actionable way for technical teams to process and resolve accordingly.</li>
</ul>
</li>
<li>Be an expert on our product and continuously build your knowledge.
<ul>
<li>Be an expert on the AlphaSense product by proactively learning, staying up-to-date on new features and filling any gaps in your knowledge</li>
<li>Identify areas to improve content and contribute to creating and updating knowledge base articles, tutorials, and other support documentation based on their expertise.</li>
</ul>
</li>
</ul>
AlphaSense is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s&nbsp;commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.
In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.
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