Human Resources Manager

Intrepid Studios is seeking a highly organized Human Resources Manager. As the HR Manager you will play a crucial role in supporting our dynamic and creative team. You will be responsible for overseeing all human resources functions, including recruitment, employee relations, performance management, and compliance with labor laws. Your work will directly contribute to creating a positive and productive work environment for all employees. The ideal candidate would be an accomplished HR professional who can provide a full spectrum of HR deliverables that align with the businesses' strategic goals. Direct experience of the video games market would be advantageous.

Key Responsibilities:

1. HR Policies and Procedures:
   • Develop and update HR policies and procedures.
   • Support upper management in implementing human resource strategies depending on the organizational vision
   • Ensure all HR activities are in line with company objectives and values 
   • Work closely with HR team members to develop and implement HR strategic programs that will drive increased employee satisfaction, retention and commitment levels
   • Act as a certified member of the joint Health & Safety committee
2. Employee Relations and Engagement:
   • Address employee concerns and provide solutions in a timely manner.
   • Promote a positive work culture that supports collaboration and creativity.
   • Act as a point of contact to respond to general HR related inquiries
   • Administer and explain benefits program to employees and serve as a liaison between employees and benefit provider
   • Manage & coordinate the work visa application process (incl. travel arrangements) for new hires moving from around the globe
   • Manage & coordinate the work permit application process for remote employees globally.
   • Plan, implement and assess the training programs for the studio to ensure they meet the needs of the team
   • Effectively engage employees and communicate with all levels of the organization providing advice, assistance and follow up on studio policies and programs
   • Effectively resolve employee issues and concerns for support teams
   • Work with Leads to create employee development plans and Performance Improvement Plans when necessary for support teams.
3. Assist the Creative Director and Production staff with special projects such as (but not limited to): compensation analysis, headquarters annual salary review report and presentation, studio presentations, town hall meetings and service awards
4. Performance Management:
   • Lead in the development and implementation of programs, activities and Human Resources Systems (performance evaluation, compensation plan, training and development, promotion management, succession planning, organizational development and recognition, etc) and monitor progress.
   • Prepare and conduct new hire orientation and documentation and programs
   • Maintain confidential employee records and provide reporting as necessary.
   • Act as an advisor to Leads on issues relating to policy interpretation and employee relations; providing coaching techniques and developing performance improvement plans
5. Legal Compliance:
   • Ensure compliance with local, state, and federal labor laws.
   • Maintain updated knowledge of industry labor legislation, HR-related law and best practices.
6. Compensation and Benefits:
   • Oversee payroll processing and ensure competitive compensation packages.
   • Administer employee benefits programs.
   • Work closely with Finance to ensure all information and documentation (new employees, bonus payments, salary increases) are accurate and delivered on-time for the semi-monthly completion of payroll.
7. Talent Acquisition and Recruitment:
   • Develop and implement strategies for sourcing and attracting top talent.
   • Manage the end-to-end recruitment process, from job posting to onboarding.
8. Training and Development:
   • Identify training needs and develop programs to enhance employee skills.
   • Facilitate professional development opportunities.

Qualifications:

• Minimum 4 years relevant experience in human resources as a generalist, business partner or other relevant experience
• Must have completed either an undergraduate or post-graduate degree in Human Resources Management and be working toward or have obtained a designation as an SHRM Certified Professional
• Human Resources experience in the entertainment or creative industry is an asset
• Excellent customer service and interpersonal skills
• Excellent organizational and prioritizing skills
• High level of attention to details
• Strong presentation and analytical skills
• Ability to perform tasks with minimal supervision
• Ability to work with all levels within the organization
• Proficient in MS Office (able to develop reports in Excel, PowerPoint Presentations) and Google Suite
• Demonstrates creativity and innovation in solutions
• Be action-oriented and make decisions quickly
• Excellent communication skills both oral and written
• Able to work in a fast paced and changing environment
• Knowledge of employment law and HR best practices.
• Ability to handle confidential information with discretion.
• Proficient in HR software and Microsoft Office and Google Suite.

Additional Considerations (Pluses):

• Prior experience in the game industry a huge plus!
• Passion for games
• Knowledge of ATS, HR & Payroll software such as JazzHR and Gusto

Interview Overview:

Below you'll find an outline of the interview plan for this role. Please note that while this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.

• 30 min interview with a member of our Talent Team
• 60 min interview with the Hiring Manager and Team
• Final interview with the Executive Team
• References calls & a background check

The Legal Bits:

We offer competitive pay based on market standards plus a significant annual bonus structure. The base salary for this role is between $80,000 - $120,000, depending on skills and experience. Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall throughout the range based on these factors.

Job descriptions are not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that may be required of the employee.

We encourage individuals from all backgrounds, including race, gender identity, sexual orientation, disability status, to apply for positions. We are an equal opportunity employer and we're committed to a fair and consistent interview process and employer experience.

About Us:

Founded in 2015, Intrepid Studios is the independent developer and publisher of the upcoming and Most Anticipated MMORPG, Ashes of Creation. Based in beautiful Southern California, Intrepid has assembled a veteran AAA team of tremendous talent and experience in the MMORPG industry. The gaming industry can be a turbulent storm of hiring cycles and layoffs. We’ve set out to do something different, to break this cycle and create an independent studio capable of withstanding the chaos of this industry. We’ve brought on-board a team of professionals that hold a diverse set of skills, and who all share a singular goal: making fun games. The studio is designed to be an open place for collaboration and communication, a place that is conducive to team building and success. Our goal is to build a family that will laugh together, play together, succeed together, and stay together.

All posted positions are full-time with generous medical benefit options covered 100% by employer for employees and dependents plus paid vacation & sick days, and 401k with matching. 

We're proud to be an Equal Opportunity Employer.

We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Intrepid Studios will not tolerate discrimination or harassment based on any of these characteristics. Applicants of all ages, identities, and backgrounds are encouraged to apply. Intrepid Studios will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

See more details on your right to work here: https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. See more details here: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf.

Note to Recruiters and Placement Agencies: We do not accept unsolicited agency resumes. Unsolicited resumes received will be considered our property and will be processed accordingly.