HR Consulting Director

2 Weeks ago • 9-10 Years • Human Resource

Job Summary

Job Description

The HR Consulting Director for India & South Asia at Microsoft will lead a team supporting over 23,000 employees and 2,500 managers. Responsibilities include delivering global People ROB programs, ensuring human-centered experiences aligned with business priorities, fostering an inclusive team culture, driving data-driven decision-making, and collaborating with the One HR community. The role involves championing employee experiences, addressing complex employee relations issues, providing HR consulting services to business leaders, leading data analytics and organizational health diagnostics, and facilitating capability building initiatives. The director will also oversee HR project implementation, ensure operational compliance, and interpret industry trends to propose action plans.
Must have:
  • 10+ years HR or Business program experience
  • People management experience
  • Data-driven decision making
  • Employee relations expertise
  • HR solutions consulting
  • Capability building
  • Project & program management
Good to have:
  • SPHR/SHRM-CP certification
Perks:
  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Networking opportunities

Job Details

Overview

The HR Consulting organisation has the mission to empower Microsoft's business performance and inclusive culture through human centred, data and insights and AI powered, coaching and global solutions for managers and employees across the world. 

To further our mission, we’re looking for a transformational HR Consulting Director for India & South Asia. This role will be a critical part of both the HR Consulting Leadership team in Asia and the India HR Leadership Team. 

As the HR Consulting leader for this geography, you’ll be responsible for delivering global People ROB programs and processes with agility, ensuring human centred experiences that align with our most strategic business priorities. 

In India & South Asia, Microsoft spans six major business units covering the full product lifecycle, from consumers to corporations, gamers to governments. While each operates independently, they contribute to each other's success. As the HR Consulting leader, you’ll lead a team that supports more than 23,000 employees and 2,500 managers in the geography. 

As a member of the Asia HR Consulting Leadership Team, you’ll also play a pivotal role in driving transformational efforts across Asia, helping to shape the future of HR Consulting in the region. Our focus is on simplifying and coordinating work, delivering human centred and AI-powered experiences, aligning resources for maximum impact, and building a thriving, future-ready HR team at Microsoft. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Qualifications

Required/Minimum Qualifications 

  • 10+ years experience with Human Resources or Business programs/processes 
  • OR Bachelor’s Degree AND 9+ years experience with Human Resources or Business programs/processes. 

Additional or Preferred Qualifications 

  • 5+ years people management experience. 
  • Senior Professional in Human Resources (SPHR)/Society for Human Resources Management-Certified Professional (SHRM-CP). 

 

Responsibilities

People Leadership  

  • The role will manage, coach, and grow a team of HR professionals while fostering an inclusive culture that enables the team members to thrive and do their best work every day. 
  • This role will also influence opportunities that will enable the HR function to evolve and improve the HR operating model while keeping Employee Experience at the center of our decisions.  
  • Managers deliver success through empowerment and accountability by modeling, coaching, and caring. 
  • Model - Live our culture; Embody our values; Practice our leadership principles. 
  • Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn. 
  • Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others. 

 

Employee Experience 

With keen focus on data-driven decision making, the role will inform strategic opportunities for collaboration with the One HR community and drive greater operational effectiveness of the Geo-MCAPS HR Consulting team.  

  • The role will leverage data, technology, and agile methodology to develop quality solutions with speed, ensure key stakeholders are integrated throughout product design, and measure success and impact of solutions/programs.   
  • Champions employee experiences by looking beyond process implementation into the lived experiences of employees, managers, and leaders.  
  • Provides a vision for and plan for developing programs and activities aimed at creating a positive workplace environment. 
  • Oversees and ensures optimal investments in employee experiences while driving to the end-to-end employee experience for business impact. 
  • Champions fair and inclusive employee experience for all. 

Employee Relations 

  • Holds their team accountable to resolve issues with the highest complexity, visibility, and risk; addresses misconducts and other serious employee behaviors in partnership with leadership, peers in Human Resources, and Legal profession; establishes and manages the internal escalation process and ensures all escalations are addressed within agreed timelines. 
  • Facilitates an open, inclusive, Microsoft values-based environment that enables effective employee relations for a business, region, or geography; guides their team to serve as an objective employee resource and escalation path; may serve as an expert and representative of Microsoft at industry forums, meetings, or events to present and share insights and influence policies. 

HR Solutions Consulting 

  • Holds their team accountable in providing consulting services to business leaders on Human Resource (HR) programs, processes, and initiatives; identifies or anticipates needs to improve the managed processes based on analysis; supports peer HR leaders to implement large-scale programs and drive consistency in program delivery within a business, region, or geography; leads the collaboration and partnership within the Human Resource (HR) community. 
  • Leads data analytics and organizational health diagnostics by creating analysis plans and leading the collaboration with Human Resources Business Partnership (HRBP); generates and/or presents trends and insights on organizational health solutions; recommends action plans to business leaders based on analytics and business/local needs. 

Capability Building 

  • Identifies the appropriate approach and leverages resources to enhance manager capability; guides their team to provide one-on-one consulting/coaching with senior/executive business leaders, or by engaging relevant stakeholders and Human Resource (HR) partners in capability building conversations. 
  • Leads their area in the collaboration with peer disciplines or professions (e.g., Talent Management, Learning and Development), as well as global Human Resource partners, to contribute insights, leverage resources, and provide capability building support for the leadership of a business, region, or geography via scalable projects, programs, and/or initiatives (e.g., manager excellence community, manager capability, onboarding, team-building, rewards communication). 
  • Manages training needs identified within the business, region, or geography supported; develops implementation plans to address the training needs identified, and partners with peer Human Resource disciplines in developing and coordinating respective trainings as needed. 

HR Project and Programs 

  • Leads their team to partner with Centers of Excellence on implementing and capitalizing on scalable Human Resources programs and processes (e.g., Rhythm of Business (ROB)/performance and development cycle, management excellence communities, employee movement, ad-hoc projects); manages Human Resources processes for a business, region, or geography by aligning talent plans with business strategic goals. 
  • Guides and oversees the identification of needs to design and implement local Human Resource (HR) projects or programs (e.g., critical positions retention, mid-year performance checkpoint) in partnership with business leaders and Human Resource (HR) partners; oversees project planning and execution. 
  • Gathers and interprets industry trends about Human Resources programs and processes and identifies execution or communication gaps within a business, region, or geography; develops and proposes action plans to address the gaps in collaboration with peer disciplines (e.g., Human Resources Business Partnership) and business leaders. 

Operational Compliance 

  • Interprets and advocates Microsoft values and compliance with Human Resources policies for a business, region, or geography; identifies/raises needs to mitigate potential risks by collaborating with the Legal profession; leads their team in the collaboration with peers in other businesses, regions, or geographies; provides guidance to create standardized/scalable approach for enhancing compliance. 
  • Identifies the strategy for the localization/update of policies and procedures related to managed projects and programs; gains approval from business leadership in partnerships with Human Resources policy owners and Human Resources Business Partnership (HRBP). 

 

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Industry leading healthcare
Educational resources
Discounts on products and services
Savings and investments
Maternity and paternity leave
Generous time away
Giving programs
Opportunities to network and connect

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