Head of Sales Technology and Tools
Job Summary
Job Description
- 10+ years of experience in Sales Operations, IT, or related roles
- At least 5 years of experience overseeing CRM platforms (e.g., Salesforce)
- Proven track record of driving system implementations, upgrades, and process improvements
- Strong data management, reporting, and business intelligence experience
- Bachelor's degree in Information Systems, Business, or related field (MBA preferred)
- Familiarity with Salesforce and similar tools is a must; experience with other sales technologies is a plus.
7 skills required
Job Details
Description
- Work in a cross-functional, matrixed environment to represent the GTM Organization in all systems and tools related decisions and lead the prioritization of GTM projects.
- Architect and manage the entire sales systems infrastructure, including Salesforce, sales automation tools, CPQ systems, Clari and business intelligence platforms.
- Lead system enhancements and integrations to drive efficiency, productivity, and scalability.
- Develop robust reporting tools and dashboards to support data-driven decisions across the sales organization.
- Ensure the accuracy and integrity of data across all systems to provide reliable sales metrics and analytics.
- Work in a cross-functional, matrixed environment to represent the GTM Organization in all systems and tools related decisions
- Oversee the implementation of new sales technologies to meet evolving business needs.
- Collaborate closely with cross-functional teams (Sales, IT, Marketing, Customer Success) to align systems with organizational objectives.
- Manage vendor relationships and budgets to ensure cost-effective technology solutions.
- Collaborate with cross-functional Teams of systems analysts and administrators as well as Executive decision-makers across the company
- Occasional travel may be required to meet with teams and stakeholders.
- 10+ years of experience in Sales Operations, IT, or related roles with a focus on systems and technology.
- At least 5 years of experience overseeing CRM platforms (e.g., Salesforce), sales automation, and CPQ systems.
- Proven track record of driving system implementations, upgrades, and process improvements.
- Strong data management, reporting, and business intelligence experience.
- Bachelor’s degree in Information Systems, Business, or related field (MBA preferred).
- A strategic thinker with a passion for technology-driven efficiency and process improvement.
- A collaborative leader who thrives on building strong relationships across teams.
- Analytical and detail-oriented, with a talent for turning data into actionable insights.
- An Individual Contributor with a desire to become a Team Leader
- Familiarity with Salesforce and similar tools is a must; experience with other sales technologies is a plus.
- Driven, adaptable, and excited to make an impact on a fast-growing sales organization.
We are committed to a diverse, equitable, and inclusive Gigamon. As an equal opportunity employer, all applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other protected characteristic under applicable federal, state, and/or local law.
Gigamon fosters a business culture dedicated to equitable hiring. If your experience and skills closely match our job description but may not necessarily fulfill all requirements, please still apply. Gigamon is on a continued mission to grow and scale an innovative organization. We believe this is best achieved by hiring, celebrating, and respecting people with diverse backgrounds, skills, perspectives, and experiences.
The privacy rights of all individuals including job applicants and candidates are very important to us. Our Gigamon Applicant Privacy Policy, will inform you about how Gigamon Inc. and its direct and indirect subsidiaries collect, use, store, or otherwise process personal information about job applicants and candidates, including through your access and/or use of our careers website and third-party job websites (e.g. LinkedIn, Indeed, Glassdoor, Naukri, etc.).
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