DASSAULT OEM SALES SPECIALIST

3 Months ago • All levels • Account Management • Business Development • Undisclosed

About the job

Job Description

About This Role

                                                                                                         

         

Join our Business Aviation Training Centre in Burgess Hill, West Sussex as OEM Specialist for our Dassault product. In this role you will support and nurture the highest standards of CAE/Dassault relationships; with Dassault OEM as one of CAE's key business partners with a strong focus on driving customer satisfaction through leveraging internal relationships to help achieve client retention.

The role we are offering you  

The OEM Sales Specialist’s role is centered around customer success and sales execution for the Dassault / DFJ account. You are responsible for all incoming training requests from Dassault, including entitlement and Dassault pilot, maintenance training and are the main point of contact for Dassault training service requests. The focus is to quickly respond to customer requests via phone and email to accurately book their training while updating the CRM database. You are coordinating with both training services and sales to provide an ideal training experience by acting as an internal champion for the client and a subject matter expert for the Dassault accounts. The OEM Sales Specialist will work with our Regional Sales Managers globally for governance, account reviews and performance KPIs.

Key Job Role responsibilities

  • Accountable for all bookings from both retention and wallet share for Dassault accounts. Owns the client's experience and acts as a link between Sales, Operations, Customer Service, Regulatory, Records. Responsible for quickly responding to requests to book revenue within the platform with accurate, detailed information that matches customers preferences. Ensures that bookings are entered correctly into the system and follows up with clients regarding any pre-training related changes, questions, or concerns.
  • Overcomes client objections and creates new revenue opportunities by generating leads for RSMs to follow up on. Achieve monthly, quarterly, and annual revenue targets for Dassault accounts through determined and independent effort.
  • Communicate with Dassault on a continuous basis to develop rapport. Check in with the pilots or training directors after training to collect immediate feedback and secure following year’s booking. Advises customers of upcoming training opportunities and educates customer on CAE offerings including highlighting upsell opportunities on every booking.
  • Support sales activities in defined platforms by working closely with Sales Management and Dassault as a subject matter expert. Provides guidance on suggested courses, training availability, and platform specific knowledge.
  • Build and maintain client relationships. Acts as a trusted training advisor for Decision Makers while arranging their scheduling needs.
  • Resolves customer concerns. Provides the first line response for pre and post training customer concerns by independently seeking solutions and advocating throughout the company. Escalates concerns when necessary and owns the concern until it is resolved.
  • Ensure all reporting, Booking, and CRM entry is done accurately and on time.

Our ideal candidate  

  • Working knowledge of EASA, FAR Part 91 and 135, CARs 604 and 704 preferred
  • Pilot's license preferred but not required.
  • French (desirable) and English language skills (mandatory)
  • Experience with corporate flight departments and/or charter operators preferred.
  • Knowledge of and experience with Bombardier flight departments preferred.

What kind of person will succeed in this team?

You are customer focused, detail and process oriented and highly organized and you thrive in a dynamic time sensitive environment. You are a strong communicator with advanced negotiation skills.

Location

The full-time and permanent role is based on-site at our Business Aviation Training Centre in Burgess Hill, West Sussex. The working hours of the role are Monday to Friday, 39 hours a week.

CAE offers 

Attractive benefits including a flexible holiday policy and flexi-time scheme.

Private health insurance (BUPA)

Healthcare cash plan

Pension scheme

Life Assurance & more!

With over 13,000 employeeslocatedin 35 countries,CAEis a global leader in training for the civil aviation, defence and security, and healthcare markets. To learn more:www.cae.com.

#LI-MM2

Position Type                       

Regular

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Opportunity Employer 

CAE is an equal-opportunity employer committed to diversity, equity, and inclusion. As "One CAE," we take affirmative action to ensure equal opportunity for all applicants regardless of race, nationality, colour, religion, sex, gender identity and expression, sexual orientation, disability, neurodiversity, Veteran status, age, or other legally protected characteristics.  

 

If you don't see yourself fully reflected in every job requirement listed in the job posting, we still encourage you to reach out and apply. At CAE, everyone is welcome to contribute to our success. If reasonable accommodation is needed to participate in the job application or interview process, please get in touch with us at rh-hr@cae.com.

View Full Job Description

Add your resume

80%

Upload your resume, increase your shortlisting chances by 80%

About The Company

At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying simulation training and critical operations support solutions. Above all else, we empower pilots, airlines, defence and security forces to perform at their best every day and when the stakes are the highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in approximately 250 sites and training locations in over 40 countries.


CAE represents more than 75 years of industry firsts—the highest-fidelity flight, mission simulators and training programs powered by digital technologies. We embed sustainability in everything we do. Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.

Amberley, Canterbury, New Zealand (On-Site)

Montreal, Quebec, Canada (On-Site)

Montreal, Quebec, Canada (On-Site)

Montreal, Quebec, Canada (On-Site)

Montreal, Quebec, Canada (On-Site)

Moose Jaw, Saskatchewan, Canada (On-Site)

Moose Jaw, Saskatchewan, Canada (On-Site)

Moose Jaw, Saskatchewan, Canada (On-Site)

Moose Jaw, Saskatchewan, Canada (On-Site)

View All Jobs

Get notified when new jobs are added by CAE

Similar Jobs

Penumbra - Inventory Control Coordinator I (Swing Shift)

Penumbra, United States (On-Site)

CloudHire - Fulfillment Operations Analyst

CloudHire, Philippines (On-Site)

Limbic Entertainment - Technical Artist

Limbic Entertainment, France (Hybrid)

CSGOEmpire - QA Engineer

CSGOEmpire, (Remote)

WebFX - Javascript Software Developer

WebFX, Philippines (Remote)

STAGE - Content Accountant

STAGE, India (On-Site)

Xsolla - Accounts Payable Specialist

Xsolla, Malaysia (On-Site)

Electronic Arts - Manager, Revenue Accounting

Electronic Arts, United States (Hybrid)

Hasbro - Financial Accountant - Remote

Hasbro, United Kingdom (Remote)

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Passive Logic - Senior Accountant

Passive Logic, United States (On-Site)

USE Insider - Partnership Director - UK

USE Insider, United Kingdom (Hybrid)

Fresh Prints - Performance Marketing Manager

Fresh Prints, India (Remote)

USE Insider - Solution Architect - Germany

USE Insider, Germany (Hybrid)

USE Insider - Sales Development Representative - Poland

USE Insider, Poland (Hybrid)

USE Insider - Scrum Master (Remote)

USE Insider, Türkiye (Remote)

Clarivate - Voice Infrastructure Engineer

Clarivate, India (Hybrid)

Penumbra - Facilities Tech I (Day Shift)

Penumbra, United States (On-Site)

Get notifed when new similar jobs are uploaded

Jobs in Burgess Hill, England, United Kingdom

Playground Games - Senior Systems Engineer

Playground Games, United Kingdom (Hybrid)

Sports Interactive - People Coordinator (FTC)

Sports Interactive, United Kingdom (Hybrid)

Climax Studios - Lead Environment Artist (Onsite)

Climax Studios, United Kingdom (On-Site)

Pixel Toys - Release & Deployment Project Manager

Pixel Toys, United Kingdom (Hybrid)

Paypal - Senior Manager, Strategy

Paypal, United Kingdom (Hybrid)

BULKHEAD - Senior Gameplay Programmer

BULKHEAD, United Kingdom (On-Site)

Zynga - Monetization (Live Ops) Manager - Gram Games

Zynga, United Kingdom (On-Site)

Steel City Interactive - Senior Games Designer - Remote

Steel City Interactive, United Kingdom (Hybrid)

Tesla - HR Operations Payroll Specialist

Tesla, United Kingdom (On-Site)

Mozilla - Staff Machine Learning Engineer, Gen AI

Mozilla, United Kingdom (Remote)

Get notifed when new similar jobs are uploaded

Account Management Jobs

Casumo - Junior Accountant

Casumo, United States (Hybrid)

Netflix - Manager, Account Management

Netflix, Mexico (On-Site)

Axon - Senior Manager, Accounting

Axon, United States (Hybrid)

Interactive Brokers - Document Processing Contractor

Interactive Brokers, Japan (On-Site)

Easygo - VIP Host - Portuguese Speaking

Easygo, Australia (Hybrid)

Microsoft - Senior Account Executive - Education

Microsoft, Malaysia (On-Site)

Push Gaming - Head of Account Management

Push Gaming, United Kingdom (Hybrid)

Warner Bros Discovery - Financial Analyst - International

Warner Bros Discovery, (Hybrid)

Get notifed when new similar jobs are uploaded