Business Analytics Lead - Money In Money Out

11 Hours ago • 4 Years + • Business Development • Finance

About the job

Job Description

The Business Analytics Lead - Money In Money Out will develop and execute a data-driven business strategy aligned with merchant platform objectives. Key responsibilities include identifying and implementing merchant-focused needs, collaborating with the Product team on tech-enabled solutions for merchant money management, conducting market research, building relationships with internal/external partners, and staying updated on market and regulatory trends. The role requires strong analytical thinking, data analytics (SQL is a must), project management, and communication skills. The ideal candidate will have experience in business/product management and data analytics within the tech or financial services industries.
Must have:
  • Data-driven business strategy development
  • Merchant-focused needs identification & implementation
  • Collaboration with Product team
  • Market research & competitive analysis
  • Strong analytical & SQL skills
  • Project management & stakeholder management
  • Excellent communication skills
About the Role

We are looking for a Money In Money Out Business Analytics Lead (Merchant Services) for GoTo Financial who will play an important role in setting the foundational business strategy and executing our team’s go-to-market strategies. You’ll take the wheel in creating the most impactful data-driven business solutions for our merchants and steer the strategy in managing the money coming in and out into and from our platform. Throughout this exciting experience, you’ll build relationships with internal and external stakeholders, from product, analytics, marketing, research, legal, and compliance team. The ideal candidate will have experience in business and product management, data analytics, excellent communication skills, and the ability to work independently in a fast-paced environment.


What you will do

    • Developing and executing a data-driven business strategy that aligns with the overall merchant platform business objectives.
    • Identify, develop, implement, and refine merchants-focused needs by collaborating with the Product team to provide a tech-enabled solution focusing on merchant money management.
    • Conduct merchant-focused market research to understand the merchant’s business and money lifecycle, and craft presentations for the overall business strategy.
    • Build strategic relationships with our internal and external partners throughout the life cycle of our strategic collaboration.
    • Always be on top of market and regulatory trends and the competitive landscape in the fintech industry.

What you will need

    • A Bachelor’s / Masters or an equivalent degree with at least have 4-year working experience, experience working in tech or financial service companies is a plus
    • Strong business sense and problem-solving skills
    • Strong analytical thinking and data analytics ability
    • Strong knowledge of SQL is a must
    • Strong project management skills to manage complex projects; also can manage and prioritize multiple internal and external stakeholders
    • Strong communication skills, collaborative spirit, delighted to work with other stakeholders
About the team 

Our team's collective goal is to shape the convenience of managing money on our journey to provide financial inclusion for all businesses in Indonesia that resonates with trust and reliability. This role will be part of the Merchant Money In and Money Out team within GoTo Financial. We're a group with diverse skill sets, but we're united in our passion for developing innovative business strategies that drive real results for MSMEs in Indonesia. From crafting business solutions to analyzing merchant data, we're always up for a challenge and constantly pushing ourselves to learn and grow.


About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

About Gojek 
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

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About The Company

GoTo is the largest technology group in Indonesia, combining on-demand and financial services through the Gojek and GoTo Financial brands. It is the first platform in Southeast Asia to host these two essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure.


GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.

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