Integration & Payment Services Specialist

About White Hat Gaming

Founded in 2012, we're the driving force behind iGaming's future and we want you to be a part of it. Our cutting-edge PAM platform is setting new standards every day, with endless opportunities for creativity and growth. From pioneering tools like the WHG Cashier to groundbreaking features such as Multi-State traveling wallet transfer, innovation is our passion.

With over 500 talented colleagues from around the world, we offer a dynamic, collaborative environment where your ideas can flourish alongside industry leaders. Join us and be at the forefront of iGaming innovation!

In Summary:

We are looking for an Integration and Payment Provider Services Specialist to support and work alongside our Payments team to support the integration and configuration with all payment providers

The Job:

• Acting as a point of contact with payment providers from a technical perspective for configuration of payment providers within various environments (Development, Stage, Live etc).
• Facilitate communication and interactions between the internal WHG payments development teams and the payment provider development teams.
• Assist the Payments Product Manager/Owners and the wider business in delivering on the product vision.
• Assist in scrum ceremonies with internal WHG development teams in scoping and fletching out technical detail for epics and stories.
• Drive and assist in various integration/tech projects as set by the Payment Product Manager and wider company initiatives.
• Set up payment providers globally in the different environments (Development, Stage, Live etc) and follow up with the external teams for the correct operational process of these environment.
• Coordinate with the Payments Program Manager and the Payments Product Team for the correct configuration of the available payment options within the various environments.
• Familiar with writing simple SQL select, update & insert statements and use of where.

What you already have:

• 3+ years of experience in an Integrations or Configurations role.
• Good analytic skills and understanding of third party integrations
• Experience with payment provider systems.
• Strong technical communication skills.
• Knowledge of integration processes and project coordination.
• Familiarity with scrum and agile methodologies.
• Ability to write basic SQL queries.
• Excellent organizational and problem-solving skills.

Nice to have:

• Familiar with monitoring tools such as DataDog or NewRelic and being able to fetch and analyse the logs.
• Familiar with metrics and identifying the right configuration for a correct monitoring of the payment provider integrations

How we approach things:

• Medium-sized company with a start-up culture and a can-do ethos.
• We focus on getting stuff done, supporting each other to achieve common and individual goals.
• Working remotely but communicating regularly.
• Open-door policy across all levels and departments.
• An inclusive environment with staff from all around the world.

What we offer:

• A remote and flexible working schedule. 
• Generous time off varied based on the country of residence.
• Training on the job.
• Opportunity to progress within the company, not limited to one department or team.
• Hardware & Software allowance or work equipment is provided to make sure you have all the right tools to get the job done.

Everything about WHG won't fit into a job ad, want to find out more about working with us? Apply to get the conversation started. 

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation, or age.

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