Affiliate Program Backoffice

General: 

• Prepare weekly, monthly, quarterly and yearly reports 

Budget & Finance: 

• Responsible for the relevant parts of the end of the monthly Partners marketing & finance process. 

• Work according to the marketing budget, ensuring efficient allocation of resources across initiatives. 

Affiliate Program Management: 

• Oversee the technical back-end of the affiliate program, ensuring smooth operation and functionality. 

• Manage the affiliate platform, including setting up and maintaining affiliate accounts, tracking systems, and reporting tools. 

• Work closely with the Affiliate Marketing Manager to support affiliate recruitment, onboarding, and performance optimization. 

• Troubleshoot and resolve any technical issues related to the affiliate program. 

Website Management: 

• Manage and maintain company websites, primarily built on WordPress, ensuring they are up-to-date, secure, and optimized for performance. 

• Update website content, plugins, and themes as needed. 

• Ensure website functionality and usability, implementing best practices for SEO and user experience. 

• Monitor website performance, analytics, and user feedback to identify and address issues. 

Technical Support and Troubleshooting: 

• Provide technical support for affiliate program users and website users. 

• Troubleshoot and resolve any technical issues related to websites and the affiliate program. 

• Collaborate with IT and development teams to implement technical solutions and improvements. 

Performance Monitoring and Reporting: 

• Track, measure, and report on key performance indicators (KPIs) for the affiliate program and websites. 

• Use data and analytics to identify trends, insights, and opportunities for optimization. 

• Prepare detailed reports and presentations for internal stakeholders. 

Collaboration and Coordination: 

• Work closely with cross-functional teams, including marketing, content, design, and IT, to support website and affiliate program initiatives. 

• Coordinate with external vendors and partners as needed for technical support and development. 

Continuous Improvement: 

• Stay updated with the latest trends, technologies, and best practices in affiliate marketing, website management, and WordPress. 

• Identify and implement new tools and technologies to enhance the performance and functionality of the affiliate program and websites. 

• Continuously test and iterate on strategies to improve user experience and program efficiency. 

• This is a hands-on position. 

• Reary to work overtime with partners from different time-zone. 

• Excellent written and verbal communication skills. 

• Bachelor's degree in Marketing, Information Technology, or a related field. 

• 3+ years of experience in managing affiliate programs and websites, particularly WordPress. 

• Strong technical skills and experience with affiliate marketing platforms and website management. 

• Proficiency in WordPress, including theme and plugin management, content updates, and troubleshooting. 

• Past experience with any of the next affiliation programs, is an advantage: IncomeAcees, NetRefer, CellExpert, MyAffiliates or mediacle. 

• Knowledge of SEO best practices and website analytics tools (e.g., Google Analytics). Hybrid job. 3 day’s at the office. 

• Advanced knowledge of computers and Windows Office Programs. 

• Highly developed verbal, interpersonal, and written communication skills and able to relate to others, and maintain a friendly, professional, and courteous demeanor while assisting members and co-workers throughout the day. 

• Demonstrated accuracy with consistent attention to detail. 

• Possess independent judgment, discretion, and initiative in the absence of specific directions from management 

• Thrives in a fast-paced, dynamic work environment and can work effectively and efficiently while maintaining a high level of member service 

• Organized with excellent time-management skills