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Account Strategist, SBS Engage, Google Customer Solutions (English,Ukrainian,Russian)

Account Strategist, SBS Engage, Google Customer Solutions (English,Ukrainian,Russian)

1 Month ago • 2 Years + • Business Development

About the job

4 skills required for this role

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communication

innovation

storytelling

account-management

Job Description

The Account Strategist at Google Customer Solutions (SBS Engage) focuses on driving growth for small and medium-sized businesses (SMBs) by leveraging Google Ads. Responsibilities include delivering against quarterly business goals, building strong client relationships, conducting consultations, advising on maximizing ad investment returns, and managing a portfolio of clients. The role demands a deep understanding of growth drivers, risk management, and the creation of quarterly plans. Success hinges on delivering outstanding customer experience, meeting client business objectives, and consistently exceeding quotas. Fluency in English, Ukrainian, and Russian is essential for managing client relationships in the specified region. The ideal candidate possesses expertise in online media, strong communication and analytical skills, and the ability to build compelling narratives to engage clients.

Must have:

2+ years sales/marketing experience
Fluency in English, Ukrainian, Russian
Google Ads & online advertising knowledge
Client relationship management
Meeting/exceeding quotas
Delivering outstanding customer experience

Good to have:

Google Digital Workshop Certification
Experience in Ukrainian/Belarusian market
Storytelling & narrative building skills
Portfolio management in advertising/media sales

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
2 years of experience in sales, account management, marketing, or consulting.
Ability to communicate in English, Ukrainian, and Russian fluently to manage client relationships in the region.

Preferred qualifications:

Certification in Google Digital Workshop or equivalent.
Familiarity with Google Ads and online advertising.
Ability to own a portfolio in an advertising or media sales context in Ukraine or Belarus, and consistently overachieve quotas to drive growth.
Ability to build narratives and utilize storytelling as a client engagement strategy.
Ability to multi-task and manage multiple projects at a time while paying attention to detail.
Ability to influence stakeholders internally and externally to deliver impact.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

Deliver against quarterly and product business growth goals.
Establish relationships via phone calls or e-mail marketing and conduct regular phone consultations and business discussions with clients to advise them on how to get the best return on their Google Ads investment.
Own a portfolio of small businesses by thoroughly understanding growth drivers identifying opportunities for growth, managing risks, and building quarterly plans for achievement.
Drive customer growth by delivering outstanding customer business experience and achieving customer business and marketing objectives.

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About The Company

Google

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.