Account Manager

hat will you work on?

National Account Manager formulates sound business plans, maximizes opportunities, manages risk, delivers on profitability goals, develops effective long-term business relationships, and exceed customer expectations.

How will you create impact?
 

• Business Planning – strong emphasis on execution with responsibility for developing comprehensive plans. These plans are characterized by a high degree of detail, utilizing both internal company data and syndicated market research to inform strategies and projections.
• Financial Planning and Analysis – Responsible for developing detailed financial projections and managing budgets, including:
  • Markdown strategies to optimize inventory management and sales
  • Allocation and management of promotional spending
  • Revenue forecasting and profit margin analysis
     
• Sales Cycle Management – Comprehensive oversight and execution of all phases in the selling cycle, from initial Product Previews through to Modular Execution. This includes:
  • Leading cross-functional collaboration with marketing and product teams to ensure alignment throughout the cycle
  • Coordinating strategy and implementation across various stages such as:
    • Preview presentation preparation
    • Preview meeting execution
    • Preview recaps and communication related to requested changes
    • Customer follow-up related to modular and feature plans
• Drive the evolution of customer relationships into integrated partnerships by:
  • Proactively engaging and coordinating multiple internal functions, including Operations, Finance, Marketing, Customer Experience, and Digital/Social teams
  • Leading initiatives to create seamless collaboration between the customer and various company departments
  • Developing and implementing strategies to deepen cross-functional engagement and maximize partnership value
     
• Drive comprehensive sales execution and account management:
  • Develop and maintain in-depth account intelligence, including: • Engaging key decision makers, analyzing and optimizing sales trends and suggesting revisions to the plan as needed.
  • Take full ownership of customer financials by: Strategically implementing rollbacks as needed, optimizing markdown strategies, and by allocating and managing promotional spending effectively  
  • Regularly assess and report on account performance, proactively addressing challenges and capitalizing on opportunities.
     
• Own the customer forecast:
  • Collaborate closely with customer demand planning teams and internal CPFR (Collaborative Planning, Forecasting, and Replenishment) resources to develop robust, aligned, and accurate forecasts
  • Leverage both internal sales data and syndicated market research to create accurate, data-driven demand projections
  • Serve as the subject matter expert on customer's promotional events, cadence, and decision-making processes
  • Continuously refine the forecast to improve accuracy and responsiveness to market changes
     
• Communication – increased emphasis on managing up, sharing insights more broadly via mass communication, and significant interaction with several functional areas of the Customer.

What are your skills and experience?

• National sales and account management experience.
• Demonstrated success managing a business portfolio of over $25MM.
• Experience with Retail Link/DSS and Luminate.
• Strategic Account Management for Medium-to-Large Size Accounts.
• Experience with fact-based selling techniques, synthesizing quantitative data and qualitative insights to build compelling business cases and drive decision-making.
• Retail, Consumer Product Goods experience required.
• CRM Tools (Salesforce.com, Hybris, etc.).
• Microsoft Office (MS Excel, MS PowerPoint) SAP.

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