Account Management: Internship Opportunities for SENA students

1 Month ago • Upto 1 Years • Account Management

Job Summary

Job Description

This internship offers SENA students the chance to support account plans for multiple Microsoft clients, contributing to high-volume sales. Interns will understand customer digital transformation drivers, engage internal teams, and cultivate relationships at multiple organizational levels. Responsibilities include account planning, prioritizing accounts, coordinating with teams to solve issues, understanding client industries and Microsoft's competitive landscape, and contributing to technology transformation strategies. The internship provides experience in account management, strategic planning, and collaboration within a large technology company.
Must have:
  • Knowledge in System engineering, IT, administration, or business.
  • Passion for technology and customer obsession.
  • Excellent communication, analytical, and presentation skills.
  • Strong business and technical skills.
  • Exceptional negotiation and customer service skills.
Good to have:
  • Technical consulting or sales experience
  • Product development experience
  • Intermediate English proficiency
Perks:
  • Industry-leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Networking opportunities

Job Details

Overview

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Learn more about our cultural attributes


At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions, and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology. The internship is designed not only for you to do great work with the opportunity to learn and grow, but to experience our culture full of diverse community connection, executive engagement, and memorable events.   
  
Are you ready to join us and create the future? Come as you are, do what you love—start your journey with us today! 

 

 

Qualifications

Basic Qualifications 

  • Students with knowledge in System engineering, Information technology, administration, business, or related. 
     

Preferred Qualifications 

  • Passion for technology and customer obsessed. 
  • Excellent verbal and written communication, analytical and presentation skills.   
  • Strong balance of both business and technical skills    
  • Exceptional negotiation, customer service, and interpersonal skills    
  • Technical consulting, technical consultative selling, product development, or related technical/sales experience is a plus    
  • English Language Proficiency intermediate is a plus 

 

Responsibilities

Account Management Intern:

 

As an intern, you will support the execution of account plans for multiple accounts and works to ensure engagements yield high volume sales for both Microsoft and the customer that are on track with goals, budgets, and forecasts. Understands customer drivers of digital transformation and leverages understanding to engage internal teams to accelerate the customer's digital transformation and strategy. Cultivates relationships and uses Microsoft sales strategies throughout multiple levels of the customer's organization to establish strong alignment on long-term goals and secure buy in and execution. Leverages knowledge of and experience with Microsoft's product landscape, solutions, and strategy to address customers' needs.

 

 

Responsibilites:

  • Engages with internal and external stakeholders on account planning for assigned accounts and sets strategic priorities and plan to achieve outcomes. Structures and leads account planning rhythm to set priorities, aligns Solutions/Sales Plays and opportunities, partners, focus, and resources to regularly update the plan, ensuring that the extended virtual team (inclusive of partners) and other stakeholders are working toward common goals. Ensures teams are documenting in the Account Plan.
  • Manages multiple accounts and determines which accounts should take priority and when to act, while maintaining a high level of commitment and accountability. Coordinates with the account management team to problem solve and mitigate issues.
  • Learns about the business of assigned accounts and intricacies of their industry, of Microsoft's position in the industry, and of direct competitors. Coordinates with internal industry experts (e.g., industry teams) to gather industry data of assigned accounts and improve planning.
  • Understands customer drivers of business and technology transformation and contributes to technology/transformation for assigned accounts. Mitigates competitive risk. Seeks to capture line-of-business wins (e.g., testimonials) for referencing through insightful listening.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
Industry leading healthcare
Educational resources
Discounts on products and services
Savings and investments
Maternity and paternity leave
Generous time away
Giving programs
Opportunities to network and connect

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