About Crunchyroll
WE HELP EVERYONE BELONG. IT’S OUR PURPOSE.
Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!
About the role
We are looking for a Staff Technical Program Manager with experience leading cross-functional teams, organizing information, and solving problems. You will report into the Program Management Organization and collaborate with multiple teams across the business to drive Service Monetization initiatives, specifically in acquisition, payments, and subscriptions. You have a strong software program management background, with experience leading delivery teams focused on acquisition-driven user interfaces, experimentation, first- and third-party payment services, and launching subscription services internationally.
- Promote and evolve our processes to ensure closer synchronization between Program Management, Product Management, Engineering, Quality, Development Operations, and Product Design
- Lead execution of high-impact programs and teams
- Lead, and manage progress on release plans across multiple engineering initiatives
- Identify and mitigate program risks, remove blockers, advance progress, and seek leadership support early and soon
- Collaborate with teams to oversee dependencies, plan releases, and resolve blocking issues
- Communicate the team's program and initiative status to management
- Fulfill scrum master role on multiple teams
We are considering applicants for our Los Angeles office for this hybrid role, which requires three days in the office.
About You
We get excited about candidates, like you, because...
- 12+ years of experience as a Technical Program Manager leading software development delivery teams focused on Service Monetization, including building acquisition user interfaces and flows, subscription services, and first- and third-party payment platforms.
- Experience leading complex programs that provide technical solutions across multiple project teams
- Familiarity with code design principles, testing principles and standard technical methodologies
- Take an active role in leading and encouraging innovation in the acquisition, payments and subscriptions space
- Experience working with multiple external vendors in the subscriptions and payments industry
- Understanding of software development processes and knowledge of the Agile SDLC process
- Manage all aspects of technical projects -- including timeline, scope, and resource allocation -- ensuring, high-quality product delivery
- Create capacity plans, track utilization of project resources, and manage this against the resource allocation and budget
- Collaborate with multiple team members to define outcomes, create plans, qualify success, mitigate risks, and communicate
- Mastery in project management tools (e.g. Jira, Confluence, Lucidchart, Google Sheets, Slides, and more). These tools are your bread and butter.
Why you will love working at Crunchyroll
In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:
- Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
- Flexible time off policies allowing you to take the time you need to be your whole self.
- Generous medical, dental, vision, STD, LTD, and life insurance
- Health Saving Account HSA program
- Health care and dependent care FSA
- 401(k) plan, with employer match
- Employer paid commuter benefit
- Support program for new parents
- Pet insurance and some of our offices are pet friendly!
#LifeAtCrunchyroll #LI-Hybrid
About our Values
We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value
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Courage. We believe that when we overcome fear, we enable our best selves.
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Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
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Service. We serve our community with humility, enabling joy and belonging for others.
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Kaizen. We have a growth mindset committed to constant forward progress.
Our commitment to diversity and inclusion
Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.
We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs
Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf
Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.
