Post Production Coordinator

2 Months ago • All levels • Customer Service

Job Summary

Job Description

Company 3 Vancouver is seeking a Post Production Coordinator to work alongside our Producing team. This role will provide exceptional customer service to all clients, manage client expectations, and support the Producing team. Key responsibilities include: greeting clients, overseeing sessions, ensuring communication, project management, meeting coordination, and scheduling resources. The ideal candidate will have prior experience in a client-facing post-production environment, strong organizational skills, and an understanding of the post-production workflow.
Must have:
  • Prior client-facing post-production experience
  • Exceptional customer service skills
  • Strong organizational skills
  • Understanding of post-production workflow
  • Ability to work under pressure and meet deadlines
Good to have:
  • Knowledge of Post Production scheduling process
  • Experience with Xytech MediaPulse or other scheduling software
  • Strong written and verbal communication skills
  • Proficiency in MS Word, Excel, and Outlook
  • Experience with Slack/MS Teams

Job Details

Company: Company 3
Position: Post Production Coordinator
Location: Vancouver, BC
*Pay Range: $21.00 - $23.00 CAD hourly

POSITION SUMMARY:
Company 3 Vancouver provides Post Production services to some of the world’s top content creators and is known for its creative artistry, pioneering technology and global reach. 

We are seeking a Post Production Coordinator who will work alongside our Producing team in a supporting capacity. The Post Production Coordinator we are looking for should have great inter-personal skills, be meticulous, always organized and work calmly and professionally especially during high pressure situations 

MAIN DUTIES:
The Post Production Coordinator provides exceptional customer service to all clients and work together with our team to manage client expectations. They will be a supporting interface between our Producing team, client production and the various faculties and services here at Company 3 and create/finalize billing for all operators on a daily basis to ensure invoicing happens in a timely manner. They will be responsible for:
  • Providing afternoon/evening support for our Producing team and be the go-to resource for our West Coast clients until the end of their day.  
  • Assist in greeting and escorting clients to their bay/stage upon arrival.  
  • Oversee evening virtual sessions and in studio sessions and help coordinate hospitality services.  
  • Ensure session details and updates are effectively communicated to the client and our various departments.  
  • Keep the production team up to date on project status.  
  • Oversee the day-to-day management of each assigned project.  
  • Organize meetings internally and with clients for each project.  
  • Coordinate with scheduling and internal operations to schedule facility resources and personnel.  
  • Evaluate and reprioritize tasks as needed to accommodate changes in the daily schedule.  
  • Assist Producers in project tracking for billing purposes  
  • Other duties as assigned.  

WHAT YOU BRING:
The ideal candidate will have prior working experience in a client facing Post Production environment. They must have exceptional customer service skills, and have the ability to perform in a fast-paced, high-pressure environment with competing priorities under tight deadlines.  They must have strong organizational skills, attention to detail and an ability to work effectively both unsupervised and collaboratively with internal departments, and an understanding of the Post Production workflow for both feature and episodic, from file-based dailies and off-line editorial, through to final mastering and delivery of picture and sound. Additional desired skills include:
  • An understanding of the Post Production scheduling process and the concept of deadlines therein.  
  • Knowledge of Xytech MediaPulse or other Post Production scheduling software experience a plus.  
  • Strong written and verbal communication skills and the ability to learn and process information quickly.  
  • Possess solid keyboarding skills and a good working knowledge of MS Word, Excel and Outlook.  
  • Experience with Slack/MS Teams a plus.  
  • Ability to interact with all levels of an organization up through the executive level, maintaining professionalism.  
  • Able to work afternoon/evening shift and overtime (weekends) when required.  

About the Company:
Company 3 / Method Studios provides a full range of Creative Services for content creators, including conceptual design, pre-vis, look development, ideation and rapid prototyping, 3D animation/CGI, motion graphics/designers, matte painting, compositing, dailies and production services, color grading, post-production finishing, marketing/trailers, live-action production, experiences, and more. 

Diversity and Inclusion at Company 3: 
Creativity has diversity at its core. We celebrate the value of each unique experience by being dedicated to fostering the most diverse, equitable and inclusive culture where every employee feels empowered and safe to show up to work as their full self.
It is our policy to provide equal employment opportunities to all applicants and employees. Please inform the company's HR representative if you need assistance completing any forms or to otherwise participate in the application process.

*The listed pay range represents the lowest to highest range that we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, local currency exchange rates, performance, shift, travel requirements, sales or revenue-based metrics, applicable law, and business or organizational needs. 
The benefits for eligible part-time employees working 25 or more hours per week and full-time employees in the US include a comprehensive package of health, retirement, and insurance benefits and paid time off. The benefits for eligible project hires and part-time employees working less than 25 hours per week in the US include retirement, select insurance benefits, and where required by law, health benefits. For roles filled in Canada and other territories, local benefits plan offerings will apply.
Both external and internal candidates can apply for this role through this careers’ website.
The above compensation and benefits information is provided in accordance with various state and local pay transparency laws.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with applicable law.

 

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About The Company

Company 3 is a comprehensive postproduction facility for features, episodic, commercials, and music videos. Known for its creative color artistry, pioneering technology, and global reach, Company 3 is trusted to deliver a quality product every time. It is home to one of the largest and most talented pools of colorists and visual effects artists working in post-production today with a client list that includes many of the most respected and talented film and entertainment professionals in the industry.


Company 3 offers solutions-based services ranging from color correction, Digital Intermediate (DI), and file-based workflows to visual effects and online services. Through its virtual outposts, Company 3 Colorists are available to clients around the world.

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