gnosis

Customer Relations Agent

Product Manager - Onboarding

Senior Smart Contract Engineer

Niantic

Computer Vision Software Engineer, London

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Niantic's AR Mapping team seeks a Computer Vision Software Engineer to build 3D world maps for their real-world Metaverse.  Responsibilities include designing, developing, and maintaining production computer vision systems to enhance AR capabilities, collaborating with cross-functional teams to deliver solutions, optimizing system complexity and time, writing high-performance code, and working with the research team to innovate in AR. The role involves working on solutions that will be used by millions.  The ideal candidate will have a Master's degree (or equivalent) in a related field and experience in production code (C++), computer vision, and machine learning.  In-office work is required two days a week (Tuesdays and Thursdays).

<p>Building technologies and ideas that move us as the leaders in Augmented Reality</p>

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Game Designer

<div class="job__description body"><div><p>Niantic’s Augmented Reality (AR) Mapping team seeks a Computer Vision Software Engineer to help build the 3D world maps that are the foundation for Niantic’s real world Metaverse and push the frontiers of Computer Vision and Machine Learning.</p>
<p>We are building the VPS and visual maps that help develop AR experiences to “inspire people to explore the world together”.</p>
<p>We’re a highly collaborative and engaging team, working to help algorithms evolve from concept to production at scale, and this is your chance to join us in our journey to map the world. We are all passionate about innovation, so we’re looking for engineers who want to learn and ship products that will be used by millions of developers and users.</p>
<h3>Responsibilities</h3>
<ul>
<li>Design, develop and maintain production computer vision systems that are used to improve Niantic’s AR capabilities for the delight of our users.</li>
<li>Collaborate multi-functionally with products, operations and other engineering teams to ship state-of-the art computer vision solutions to enable new AR experiences.</li>
<li>Optimize complexity and time of solutions to make the best use of current technologies in cloud and/or mobile.</li>
<li>Write high performance code, debug solutions to complex problems that span systems, prioritize tasks effectively, and efficiently to meet agreed timelines.</li>
<li>Work with Niantic’s research team to invent, evaluate and help productionise solutions to push the boundaries of what can be done today in AR.</li>
<li>Collaborate with cross-functional team members and stakeholders, including regular and reliable attendance and participation in meetings.</li>
<li>Required in-office 2 days on Tuesday and Thursday.</li>
</ul>
<h3>Qualifications</h3>
<ul>
<li>Master-level qualification in Computer Science, Electrical Engineering, or a related field, or equivalent practical experience.</li>
<li>Experience writing production code in C++.</li>
<li>Solid understanding of computer vision, machine learning or similar concepts.</li>
<li>Ability to work in a fast-paced hybrid environment and handle stress appropriately and/or ability to solve practical problems and be sufficiently adaptable to handle dynamic situations with little advance notice.&nbsp;</li>
<li>Experience working on cross-functional teams with ability to communicate effectively through written and verbal communications, including asynchronous interactions with others.</li>
</ul>
<h3>Plus If…</h3>
<ul>
<li>PhD-level qualification in Computer Science, Electrical Engineering, mathematics, or a related field, or equivalent practical experience.</li>
<li>Demonstrated ability developing algorithms for image processing, computer vision or similar endeavors.</li>
<li>Experience implementing, hardening or optimizing 3d gaussian splatting, dense depth computation, multi-view reconstruction or other problems in 3D computer vision.</li>
</ul>
<p>The total compensation package for this position includes a new hire offer base salary range of £87,300.00-£126,000.00 + bonus + equity + benefits.</p>
<p>Individual pay within this salary range is determined by work location and additional factors, including assessed job-related skills, experience, and relevant education or training. Your recruiter can answer any questions about new hire total compensation during the hiring process. An overview of benefit offerings for your location can be found on the careers page.</p>
<h3><strong>Join the Niantic team!</strong></h3>
<p>Niantic's global-scale augmented reality platform and digital map powers spatial computing experiences in the real world. Incubated out of the Maps team at Google, Niantic first created Ingress and then Pokémon GO, a cultural phenomenon and hit game played by tens of millions of people each month. Niantic’s Lightship platform, which powers Pokémon GO, also supports the company's other games including Pikmin Bloom, Peridot and Monster Hunter Now. Developers use Niantic’s platform to build their own AR applications and experiences, either with the Lightship Platform or directly through the web with 8th Wall.</p>
<p>We believe that cultivating a workplace where our people are supported and included is essential to creating great products our community will love. Our mission emphasizes seeking and hiring diverse voices, including those who are traditionally underrepresented in the technology industry, and we consider this to be one of the most important values we hold close.</p>
<p>Niantic is a hybrid first company. We believe that in person interaction and collaboration fosters creativity, a sense of community, and is critical to our future success as a company. Our hybrid work schedules allow for a mix of remote and in-office work.</p>
<p>We're a hard-working, fun, and exciting group who value intellectual curiosity and a passion for problem-solving! We have growing offices located in San Francisco, Sunnyvale, Palo Alto, Bellevue, Kansas, London, Tokyo, Hamburg, Hyderabad, and Zurich. #LI-HYBRID</p></div></div>

Gnosis Pay seeks a Customer Relations Agent to provide exceptional customer service to cardholders. Responsibilities include handling inquiries, resolving issues, educating users on products and services, and actively seeking process improvements.  The ideal candidate is customer-centric, a strong communicator, familiar with Web3 and DeFi, and possesses excellent problem-solving skills.  This role involves direct engagement with cardholders, feedback implementation, process optimization, and brand advocacy. The position offers opportunities for personal development and flexible remote work.

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                    <h5 class="detail-block-title">What you will do</h5>
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                        <p><strong>About Gnosis Pay</strong></p>Gnosis Pay is the first Decentralized Payment Network (DPN), bridging the gap between real-world payments and blockchain transactions. By introducing the first-of-its-kind Visa-certified debit card directly connected to a self-custodial crypto wallet instead of a traditional bank account, Gnosis Pay makes the transition from Web2 to Web3-based payments simple and intuitive. Gnosis Pay is an open framework, providing the platform and tooling for Web3 projects, wallets, and financial institutions to build their own decentralized payment solutions. For more information about Gnosis Pay, check out our website:&nbsp;<a href="https://gnosispay.com/">https://gnosispay.com/</a>&nbsp;<br><br><p><strong>About the role</strong></p><p>Become a part of our energetic Customer Operations team, where putting customers first and delivering world-class customer service is the core of our mission. In this role, you will engage directly with cardholders, ensuring their needs and expectations are not just met, but exceeded. This role is more than just responding to inquiries; it's about building lasting relationships, embodying our brand values in every conversation, and being an advocate for our users' needs. We expect you to actively listen to customer feedback and be a driving force for change within our organization. This includes suggesting innovative ways to enhance our service quality – from rethinking our operational processes to spearheading advancements in our internal systems.</p><ul><li><p>Engage Directly with Cardholders: Handle inquiries and concerns with a focus on providing personalized and empathetic service.</p></li><li><p>Problem Solving:&nbsp;Address and resolve cardholder issues promptly, using creative and effective solutions.</p></li><li><p>Educate and Inform:&nbsp;Help cardholders understand our products and services, guiding them to make the most of what we offer.</p></li><li><p>Feedback Implementation: Actively listen to cardholder feedback and collaborate with internal teams to translate this feedback into tangible improvements in our processes and systems.</p></li><li><p>Process Optimization:&nbsp;Contribute to the continuous refinement of our operational procedures to enhance cardholder satisfaction.</p></li><li><p>Brand Advocacy:&nbsp;Represent and embody our company's values in every interaction, strengthening our brand’s relationship with its customers.</p></li><li><p>Team Collaboration:&nbsp;Work closely with other team members and departments to develop strategies that improve overall service quality and efficiency.</p></li><li><p>Stay Informed and Adapt: Keep up-to-date with industry trends and best practices to ensure our service standards remain cutting-edge.</p></li></ul>
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                        <h5 class="detail-block-title">Who you are</h5>
                        <div class="detail-block-description">
                            <ul><li><p>Customer-Centric: Your approach is always focused on understanding and meeting the customer needs, ensuring that every action you take contributes positively to their experience.</p></li><li><p>Effective Communicator: With excellent verbal and written communication skills, you can convey information clearly and empathetically to a diverse range of customers.</p></li><li><p>Familiar with Web3 &amp; DeFi: You understand the core concepts of decentralized finance &amp; blockchains, and have had experience buying/selling/swapping/bridging tokens.&nbsp;</p></li><li><p>Problem Solver:&nbsp;You are adept at identifying issues and finding creative, practical solutions to resolve them efficiently.</p></li><li><p>Empathetic Listener:&nbsp;You have the ability to understand and share the feelings of others, which helps in building strong relationships with cardholders.</p></li><li><p>Team Player:&nbsp;You work well in a collaborative environment and are willing to share knowledge and support your colleagues.</p></li><li><p>Adaptable and Resilient:&nbsp;You are comfortable with change and can maintain high performance levels even in challenging situations.</p></li><li><p>Detail-Oriented:&nbsp;You pay close attention to the details, ensuring accuracy and thoroughness in your work.</p></li><li><p>Eager to Learn:&nbsp;You have a strong willingness to learn and grow, staying informed about industry trends and constantly seeking ways to improve your skills.</p></li><li><p>Advocate for Improvement: You're not just a participant but a contributor, always looking for ways to improve our services and processes.</p></li></ul><p>Nice to have</p><ul><li><p>Multi-Lingual -&nbsp;You are fluent in multiple languages.</p></li><li>Relevant Prior Experience: While not mandatory, previous experience in customer service or a related field or being a Discord mod is beneficial.</li></ul>
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                        <h5 class="detail-block-title">What we can offer you</h5>
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                            <ul><li>Personal Development: Pursue your professional goals with our support, including personal education budgets and conference allowances. We invest in your growth and learning.</li><li>Innovation and Experimentation: Interested in exploring new ideas? Dedicate your Friday afternoons to research or work on a side project within our ecosystem. We encourage creativity and experimentation.</li><li>Flat Hierarchy: Navigate with ease in our organization. Our flat hierarchy ensures your ideas and contributions are valued and heard, without getting lost in a complex structure.</li><li>Flexible and Remote Work: Not a morning person? No problem! We embrace flexible working schedules and have a long-standing culture of remote work. Balance your professional and personal life in a way that works for you.</li><li>State-of-the-Art Equipment: Receive the latest hardware and all the tools you need. We make sure you're well-equipped to do your best work.</li><li>Growth and Opportunity: Grow with us in an exciting industry. As Gnosis rapidly expands, so do the opportunities for you to make a significant impact. We value initiative and a proactive approach.</li><li>Inclusive and Diverse Culture: At Gnosis, we are committed to creating an inclusive environment that celebrates diversity. We believe our products and services are enhanced by a wide range of perspectives. All qualified applicants will receive consideration for employment without regard to race, ethnic origin, age, religion, belief, marital status, gender identification, sexual orientation, or physical ability.</li><li>Community and Mission: Join a team that's passionate about our mission and enjoys working together. We’re not just colleagues; we’re a community driven by a shared goal.</li></ul><em>At Gnosis, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences and are proud to be an equal opportunity employer: all qualified applicants are considered for positions regardless of race, ethnic origin, age, religion or belief, marital status, gender identification, sexual orientation, or physical ability.</em>
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                    <h5 class="detail-block-title">About us</h5>
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                        <p style="line-height:1.8;background-color:rgb(255,255,255);text-align:justify;">Gnosis boasts an unparalleled track record of experimentation and building decentralized infrastructure for the Ethereum ecosystem. When Gnosis was founded in 2015, it focused on building prediction markets to enable worldwide access to accurate information. Today, as a DAO, Gnosis uses the products that it creates to transparently guide decisions on the development, support, and governance of its ecosystem. Safe, Cow Protocol, Conditional Tokens, Gnosis Auction, Zodiac, Agnostic Relay, and MEV Blocker are all products and protocols incubated by Gnosis. &nbsp;<br><br>In November 2021, the xDai and GnosisDAO communities voted to combine their vibrant ecosystems to create the Gnosis Chain, an EVM compatible, community owned network that prioritizes credible neutrality. Secured by over 125k validators around the world, Gnosis Chain ensures a secure and resilient infrastructure. Users and developers on Gnosis Chain can also take advantage of familiar tooling and trust-minimized bridges to the Ethereum mainnet. Gnosis Chain employs the same execution and consensus layer clients as Ethereum, ensuring seamless integration with all future EIPs.<br><br>Most recently, we launched Gnosis Pay, the first decentralized payment network allowing web3 developers to integrate with a range of traditional payment schemes including Visa. Gnosis Pay allows users to spend their digital assets anywhere Visa is accepted with the same quick, seamless transactions they expect from a traditional debit card.&nbsp;<br><br>Embrace the future of decentralized technology with Gnosis Chain, and join us as we continue to shape the next generation of web3 advancements. Together, we are building a decentralized ecosystem that empowers users and fosters global innovation.</p>
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