Operations Manager

1 Week ago • All levels • Product Management

Job Summary

Job Description

Keywords Studios seeks an Operations Manager for their Adoption team in Montreal, Quebec. This remote role involves managing multiple projects, ensuring on-time completion and adherence to scope. Responsibilities include project task organization, maintaining up-to-date tracking tools, communicating project status, aligning projects with business priorities, and facilitating cross-departmental collaboration. The role requires optimizing project deliverables, schedules, and budgets, creating Statements of Work, assisting in project planning, developing presentations and reports, and participating in client meetings. Successful candidates will possess demonstrable problem-solving and project management skills, knowledge of methodologies (e.g., DACI), and strong communication and leadership abilities. Proficiency in Microsoft Office, project management software (Trello, Asana, etc.), cloud platforms, and version control tools is essential. Excellent English communication (verbal and written) is mandatory due to client and team interaction outside Quebec.
Must have:
  • Project management experience
  • Problem-solving skills
  • Knowledge of project management methodologies
  • Strong communication skills
  • Team leadership skills
  • Proficiency in MS Office and project management tools
  • Experience with cloud platforms and version control

Job Details

Description

*English version to follow

Nous recherchons un(e) gestionnaire de projet pour notre équipe Adoption, afin d’aider notre équipe en pleine croissance à gérer des projets pour nos clients

Responsabilités du (de la) gestionnaire des opérations

Voici quelques-unes des responsabilités qu’un(e) gestionnaire des operátions est censé(e) assumer dans le cadre de sa fonction : 

●     Gérer et coordonner plusieurs projets pour s’assurer qu’ils sont réalisés à temps et respecter la portée initialement définie.

●     Organiser et planifier les tâches et le calendrier du projet.

●     S’assurer que les outils de suivi du projet sont à jour en tout temps, sur le plan des heures consacrées aux tâches, de la capacité dans l’équipe et de l’état d’avancement, etc.

●     Communiquer l’état d’avancement du projet aux parties prenantes et aux participants clés du projet.

●     Se maintenir au courant des objectifs et des stratégies de l’entreprise pour s’assurer que les projets s’alignent sur les priorités commerciales.

●     Faciliter et encourager la collaboration entre les services pour garantir la finalisation réussie des projets.

●     Optimiser les éléments livrables, le calendrier et la budgétisation.

●     Monter le cahier des charges une fois que les exigences techniques et le niveau de travail ont été définis.

●     Aider l’équipe à créer des plans de projet.

●     Créer des présentations et des rapports pour indiquer l’état d’avancement du projet.

●     Participer aux réunions du client pour prendre des notes importantes et des mesures de suivi, et les assigner à l’équipe et au client.

//

We are seeking an operations manager for our Adoption team to help our growing team with managing projects for our clients.

Operations Manager Responsibilities

Below are some of the responsibilities a operations manager is expected to assume in their position: 

●     Manage and coordinate multiple projects to ensure they are completed on time and adheres to the original scope defined.

●     Organize and plan project tasks and schedules

●     Ensure project tracking tools are up to date at all times on hours spent on tasks, capacity across team and status etc.

●     Communicate project status to stakeholders and key project participants

●     Stay aware of company goals and strategies to ensure projects align with business priorities

●     Facilitate and encourage collaboration across departments to ensure projects are completed successfully

●     Optimize project deliverables, schedule, and budgeting

●     Put together Statement of Work once technical requirements and level of effort has been defined

●     Help the team create project plans

●     Create presentations and reports to communicate project status

Join customer meetings to take important notes and action items and assign them to the team and customer

Requirements

*English version to follow

●         Expérience et compétences avérées en matière de gestion de projet axée sur la résolution de problèmes.

●         Un baccalauréat en gestion de projet, en informatique, en technologie de l’information ou dans des domaines connexes est conseillé.

●         Connaissance des méthodologies de gestion de projet telles que le modèle DACI et des meilleures pratiques.

●         Solides compétences en matière de relations interpersonnelles et de direction d’équipe.

●         Solides compétences en matière d’organisation, de gestion du temps et de communication orale et écrite.

●         Capacité à gérer simultanément plusieurs projets.

●         Maîtrise des outils Microsoft Office.

●         Maîtrise des outils et logiciels de gestion de projet, y compris Trello, Asana, Pivotal Tracker et Basecamp.

●         Expérience dans les plateformes d’hébergement infonuagiques et les outils de contrôle de version.

//

  • Demonstrable problem-solving project management experience and skills

●         A bachelor’s degree in project management, computer science, informational technology, or related fields may be recommended

●         Knowledge of project management methodologies such as DACI and best practices

●         Strong interpersonal and team leadership skills

●         Strong organizational, time management, and verbal and written communication skills

●         Ability to manage multiple projects simultaneously

●         Proficiency in Microsoft Office tools

●         Proficiency in project management tools and software, including Trello, Asana, Pivotal Tracker, and Basecamp

●         Experience with cloud-based hosting platforms and version control tools

Veuillez noter que ce poste exige que les candidats retenus soient capables de communiquer efficacement en anglais (à la fois verbalement et par écrit). Cela est dû au fait que le poste nécessite une communication constante avec les clients et les membres de l'équipe à l'extérieur de la province de Québec.

Please be advised that this position requires the successful applicants to be able to effectively communicate in English (both verbally and in writing).

Phases of our recruitment journey:

  • You send us your application with your updated resume and application form.
  • After reviewing your candidacy, we’ll invite you for the online Interview via MS Teams with one of our Talent Acquisition Specialists and Hiring Manager. It’s a perfect chance to exchange questions and get to know each other better. There might be also an additional stage interview.
  • At the end of our journey - hopefully you will receive an offer!

Our recruitment process is fully online and remote. We value each application and review every candidate individually. Our recruitment team will get back to you as soon as they can to inform you about the status of your candidacy. If you're interested in joining our team, we highly encourage you to apply. 😊

That would be it from us - now we are waiting for your move!

#imaginemore

PHASES DE NOTRE PROCESSUS DE RECRUTEMENT :

  • Vous nous envoyez votre candidature incluant votre CV.
  • Nous vous inviterons à une entrevue en ligne via MS Teams avec l’un de nos spécialistes en recrutement. C’est une occasion idéale pour aborder des questions et apprendre à mieux se connaître. Pour certains projets, il pourrait y avoir une deuxième entrevue avec un(e) chef d’équipe ou un(e) gestionnaire des opérations.
  • À la fin de notre processus, nous espérons que vous recevrez une offre et deviendrez un nouveau membre parmi nos collègues Keywordiens!

Notre processus de recrutement est entièrement en ligne et à distance. Nous prenons en compte chaque candidature et évaluons chaque personne individuellement. Notre équipe de recrutement vous contactera à nouveau dès qu’elle pourra vous informer du statut de votre candidature. Si vous souhaitez intégrer notre équipe, nous vous encourageons vivement à postuler.

C’est tout en ce qui nous concerne. Maintenant, la balle est dans votre camp!

Politique de confidentialité:

En fournissant vos informations dans cette application, vous comprenez que nous recueillons et traitons vos informations conformément à notre Avis de confidentialité des candidats. Pour en savoir plus, veuillez consulter notre Avis de confidentialité des candidats au https://www.keywordsstudios.com/en/applicant-privacy-notice.

Privacy policy:

By providing your information in this application, you understand that we will collect and process your information in accordance with our Applicant Privacy Notice. For more information, please see our Applicant Privacy Notice at https://www.keywordsstudios.com/en/applicant-privacy-notice.

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