HR Operations leader (Japan)

2 Months ago • 5 Years + • Human Resource

Job Summary

Job Description

Lead HR operations in Japan, resolving complex issues, driving effective communication, and improving service levels. Design and optimize HR policies across the employee lifecycle, compensation, benefits, and data management. Manage third-party HR services, standardizing processes, overseeing execution, and establishing escalation and feedback mechanisms. Collaborate with HQ teams on projects, supporting HRIS system integrations and localization. Research and implement compliant HR policies based on Japanese regulations. Requires strong communication, coordination skills, and experience in global HR, payroll, and ideally Workday.
Must have:
  • 5+ years global HR experience
  • Japan labor law expertise
  • HR operations, payroll knowledge
  • Excellent English, Japanese proficiency
  • Strong communication & coordination skills
Good to have:
  • Workday experience
  • International work experience (Japan/Singapore)

Job Details

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

====

Job Description:

1. Lead HR operations business in Japan, responsible for sorting out and solving complex problems in the process, drive an effective communication and establish corresponding mechanism to ensure the timeliness of services, and continuously improve service levels and provide better employee experience;

2. Design and optimize the HR policies related to whole employee life cycle events, compensation and benefit, HR information data management.

3. Manage HR 3rd party service in Japan, improve and standardize the process. Oversee the HR operations execution and service delivery and establish a mechanism for escalation. And establish a monitoring and feedback process;

4. Work with HQ teams, participate in the HQ operation-related projects, support the enterprise HRIS system integrations and localization.

5. Research and analyze Japan regional policies and regulations, formulate and update the company's rules, and establish compliant and reasonable HR policies.

Job Requirements:

1. Bachelor degree or above, with international study or work experience in Japan, Singapore, in well-known companies is preferred;

2. More than 5 years of global HR related work experience, familiar with local labor laws and regulations; Experience with HR operation, payroll, workday system is a plus;

3. Have strong communication and coordination skills, be able to effectively interact with all organization levels in a multicultural environment.

4. Excellent English is required, and proficiency in Japanese listening, speaking, reading and writing is preferred.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Please be noted that ONLY one application can be made at a time. Duplicated application will be withdrawn.

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About The Company

NetEase Games, the video games division of NetEase, Inc., is a leading global video game developer and publisher, with operations in nine countries including owning global games studios that operate independently in North America, Europe and Japan.

We have developed and published international titles such as Knives Out, Harry Potter: Magic Awakened, and Naraka: Bladepoint.

NetEase Games works with other industry leaders and premium intellectual property holders to co-develop, distribute and market video games and content to players globally. Since our founding in 2001, we have developed or published hundreds of mobile, console and PC video games.

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