Health Coach (Consultant)
Job Summary
Job Description
AliveCor seeks a part-time Health Coach (Consultant) to provide virtual cardiology support to members. Responsibilities include remote coaching via various channels, conducting personalized sessions focusing on behavior change related to cardiovascular risk factors (stress, nutrition, activity, etc.), reviewing member progress, managing care escalations, achieving KPIs aligned with evidence-based guidelines, collaborating with team members, and acting as a Subject Matter Expert. The ideal candidate will have a Bachelor's degree in a related field, NBC-HWC certification, experience with remote monitoring and diverse clients managing chronic conditions (HTN/cardiovascular preferred), and significant 1:1 and/or group health coaching experience.
Must have:
- Bachelor's degree in relevant field
- NBC-HWC Coaching Certification
- Experience with remote health coaching
- Cardiovascular condition management experience
- Excellent communication skills
Good to have:
- Experience with technologically driven products
- Experience working with diverse clients
3 skills required
Job Details
At AliveCor, we imagine a healthier world powered by access to personalized intelligent information. Heart disease kills more people than anything else in the western world, including all cancers combined. We're on a mission to be the world’s heart health partner by enabling access to quality heart care for everyone. AliveCor has pioneered over-the-counter medical EKG devices and continues to lead the way in empowering consumers and patients to take care of their heart. Using our FDA-cleared medical-grade hardware and software, hundreds of thousands of users have taken more than 100-million heart health measurements and counting.
Our vibrant team of people are attracted to AliveCor because they want to build something meaningful -- and AliveCor delivers: every day, customers tell us that we’ve saved lives. Join us in our mission!
The Opportunity:
AliveCor is looking for a part-time Health Coach with a focus on cardiovascular conditions and cardiovascular lifestyle risk factors. This is a consultant (W-9) position that requires 20-25 hours per week. Additional hours may be available based on demand.
Our ambition is to be the 24/7 virtual cardiology solution, supporting our members at those times when they are not in front of their physician. Today, we offer the world’s first personal ECG, allowing members to take FDA-cleared, medical-grade ECG’s anytime, anywhere. Our algorithms make instant determinations on what the ECG is telling members about their heart health. In this role, you will help to bring AliveCor’s cardiology expertise to a broader audience by supporting our members with heart health coaching.
Responsibilities:
This consultant will manage a large caseload of assigned members by:
- Coaching members remotely via chat, video, phone and email utilizing Alivecor's coaching platform
- Conducting hyper-personalized, 1:1 member-centric and group health coaching sessions
- Focusing on achieving the highest quality member care via proven behavior change science and evidence-based coaching practices
- Creatively helping members to set and achieve behavior change related to cardiovascular lifestyle risk factors (e.g. stress reduction, nutrition, physical activity, tobacco use, and other topics)
- Reviewing member program progress and supporting them with listening, empathy and feedback by analyzing intake and ongoing member data
- Guiding prevention and effective management of cardiovascular diseases through resources, education and management of various care escalations to ensure the best continuity of care
- Achieving health coaching KPIs through driving results aligned to clinically approved evidence-based guidelines setting a high standard of excellence for long term behavior change
- Collaborating with team members and offering feedback to identify areas and processes to continuously improve the member experience, quality and scalability
- Partnering to communicate shared learnings and provide consistency for our members
- Working cross-functionally with stakeholders and teams within Alivecor (e.g. RNs, MDs, pharmacists and product teams)
- Acting as a Subject Matter Expert (SME) for coaching
Skills:
- You thrive in a fast-paced, dynamic work environment
- You excel working independently and as part of a team
- You are exceptionally detail oriented and organized
- You have outstanding time management skills
- You are a people-person honoring diversity and equitable solutions
- You have excellent written and verbal communications skills
- You are empathetic, encouraging, and positive in your coaching
- You’re passionate about your craft and are motivated to drive results
- Must have excellent computer skills (preferred experience with Google suite)
- Your practice is founded in current, evidence-based health coaching/ behavior science methods
Qualifications:
- A Bachelor’s degree or higher in Nutrition, Exercise Physiology, Nursing or related field
- NBC-HWC Coaching Certification
- Prior experience with technologically driven products and or remote monitoring to deliver health coaching services
- Prior experience working with a diverse array of clients to manage and prevent chronic conditions (experience with a focus on HTN/ cardiovascular condition management preferred)
- Significant 1:1 and/or group health coaching experience (virtual or in-person) remote, online or telephonic health coaching
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