English/Chinese Bilingual Content Designer

Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re currently seeking an English/Chinese Bilingual Content Designer for a premier eCommerce company, one of the largest in the world, with millions of buyers and sellers globally.

In this role, you’ll join the Financial Services team to create culturally attuned, user-centered content that bridges global teams and delivers seamless financial services experiences. This is a 6-month contract opportunity with fully remote flexibility.

Opportunity Overview:

As the English/Chinese Bilingual Content Designer, you will be responsible for scaling content strategies to the Greater China market while ensuring consistency, clarity, and cultural relevance. You’ll collaborate closely with cross-functional teams to create content that resonates with diverse global audiences, providing seamless, impactful financial services content across digital platforms.

English/Chinese Bilingual Content Designer Responsibilities:

• Scale existing content strategies and frameworks to the Greater China market.
• Design, test, and iterate user flows in close partnership with product, design, and user research teams.
• Drive a cohesive product narrative and ensure consistency across touchpoints in collaboration with marketing and customer support teams.
• Work closely with the Localization team to optimize content translation from English to Chinese.

English/Chinese Bilingual Content Designer Qualifications:

• 8+ years of professional experience in content-focused roles, with at least 4 years focused on in-product content.
• Native or bilingual proficiency in Chinese and English, with excellent writing and editing skills in both languages.
• Strong portfolio showcasing end-to-end product work, with a systems-level mindset and the ability to simplify complex information.
• Experience developing product content strategies for web and mobile, including a focus on accessibility and inclusivity.
• Proven ability to collaborate effectively with cross-functional design and product teams.
• Bachelor’s degree or equivalent in English, journalism, communications, marketing, human-centered interaction, or a related field.

Perks & Benefits:

• Medical, Dental, and Vision Insurance
• Life Insurance
• 401k Program
• Commuter Benefits
• eLearning and Education Reimbursement
• Ongoing Training & Development Opportunities

To qualify for our benefits package, you must work over 30 hours per week, and the length of the assignment must be a minimum of 10 weeks.

If you’re a talented English/Chinese Bilingual Content Designer ready to bring your expertise to a leading global brand, we encourage you to apply today! Our team will guide you through the interview process and advocate on your behalf to ensure your success.

Application Deadline: January 10, 2025

Employer Details:

• Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.
• In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
• Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.
• Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full time temporary assignments.
• Onward Search is a drug-free workplace.
• Onward Search is a nationwide staffing agency and talent solutions provider specializing in creative, marketing and technology. Our clients are continuously turning to us to fill their open positions. Therefore, there is no application deadline for this position, as we are seeking candidates for this type of role across all our clients on an ongoing basis.