Data Center Technician, Cloud Region

2 Months ago • All levels • Administrative

Job Summary

Job Description

As a Data Center Technician at Google, you'll be part of the Hardware Operations team, responsible for monitoring and maintaining the physical infrastructure supporting Google's search technology. Your duties will include installing, configuring, testing, troubleshooting, and maintaining server hardware and software (including Google's Linux cluster). You'll manage network components (routers, switches, etc.) and participate in or lead projects related to installations, developing contingency plans. Manual movement and rack installation will also be part of the role. You'll troubleshoot escalated technical issues, contribute to data center infrastructure deployment and support, test server hardware components, and resolve OS-related issues. International travel up to 20% may be required.
Must have:
  • Bachelor's degree or equivalent experience
  • Experience with computer/server hardware
  • Troubleshooting/diagnosing experience
  • OS and networking infrastructure knowledge
  • Lead troubleshooting and resolve issues
Good to have:
  • Linux OS experience
  • Project management and leadership experience
  • Server system maintenance and monitoring experience
  • Collaboration and teamwork skills

Job Details

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience in a data center environment or similar technical domain or equivalent practical experience.
  • Experience with computer and server hardware, or troubleshooting/diagnosing.
  • Experience with operating systems and networking infrastructures.
  • Ability to travel internationally up to 20% of the time as required.

Preferred qualifications:

  • Experience with Linux operating systems.
  • Experience in project management and leadership.
  • Experience in maintenance and monitoring of server systems.
  • Ability to collaborate and partner with teams to overcome challenges.

About the job

The Hardware Operations team is responsible for monitoring the high quality physical infrastructure behind Google's powerful search technology.

As a Data Center Technician, you will install, configure, test, troubleshoot, and maintain hardware (e.g. servers and their components) and server software (e.g. Google's Linux cluster). You will manage the configuration of components such as networks, routers, hubs, bridges, switches, and networking protocols. You will also participate in or lead project teams on installations and develop project contingency plans. In addition, you will be involved in the manual movement and installation of racks.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

  • Lead troubleshooting and resolve escalated technical issues regarding affected equipment. 
  • Contribute to and lead efforts/projects in the deployment, maintenance, and support of data center infrastructure.
  • Help test and troubleshoot server hardware components and designs.
  • Configure and troubleshoot OS-related issues on server.

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

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