Data Center Technician

1 Month ago • All levels • Operations

Job Summary

Job Description

The Data Center Technician at Google's Hardware Operations team is responsible for deploying, maintaining, and troubleshooting state-of-the-art data center infrastructure. This includes physical deployment of technology, collaborating with stakeholders, ensuring successful project delivery, and developing contingency plans. Responsibilities range from diagnosing complex equipment issues to performing preventative maintenance and ensuring data security. The role offers opportunities for growth within Hardware Operations or transitioning to software development, engineering, networking operations, or project management. The position requires physical stamina and the ability to work non-standard hours.
Must have:
  • Bachelor's degree in CS/Electronics or equivalent
  • Troubleshooting OS, computer & server hardware
  • Physical stamina (lifting 50lbs, bending, etc.)
  • Ability to work non-standard hours
  • Deploy and operate data center infrastructure
  • Diagnose and resolve equipment/infrastructure issues
Good to have:
  • Data center/network operations experience
  • Linux OS experience
  • Project management and leadership experience
  • Strong collaboration and communication skills

Job Details

Minimum qualifications:

  • Bachelor's degree in Computer Science or Electronics, or equivalent practical experience.
  • Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware.
  • Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
  • Ability to work non-standard hours, including working weekends, holidays and on shift-based schedules.

Preferred qualifications:

  • Experience working within a data center or network operation center environment.
  • Experience with Linux operating systems.
  • Experience in project management and leadership.
  • Ability to collaborate and partner with teams to overcome challenges.
  • Ability to communicate in English fluently to support client relationship management in this region.

About the job

The Hardware Operations team is responsible for monitoring, maintaining and deploying the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Data Center Technician, you'll deploy and maintain Google's advanced Data Center Server and Network Infrastructure. You'll also participate in or lead local project teams on larger installations and develop project contingency plans.

In this role, duties range from the physical deployment of data center-related technology to working closely with the various stakeholders. It will fall to you to ensure that our goals, missions and projects are successfully delivered, and, more importantly, that they are repeatable across our global array of data centers. This position offers a great introduction to the wider engineering world at Google. Depending of your area of interest, capabilities, and geographical mobility, you will have the opportunity to develop either within Hardware Operations or move towards software development, engineering, networking operations or our project management groups.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our software developers, developers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

  • Deploy and operate new data center infrastructure across teams.
  • Report issues and follow data center procedures to troubleshoot and diagnose somewhat complex issues with equipment or infrastructure as they arise, and apply the resources needed to resolve identified issues.
  • Maintain the security and integrity of data, track various forms of media to check for non-standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
  • Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, within one or more teams.
  • Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with multiple solutions, independently.

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