Data Center Technician

3 Months ago • All levels • Administrative

Job Summary

Job Description

As a Data Center Technician at Google, you will be responsible for the installation, configuration, testing, troubleshooting, and maintenance of hardware and software in Google's data centers. This includes servers, networking equipment, and operating systems. You will also work on projects to improve the efficiency and reliability of the data center infrastructure. This is a physically demanding role that requires a strong understanding of computer hardware and software. You will also need to be able to work independently and as part of a team. You will contribute to and lead efforts/projects in the deployment, maintenance, and support of Google Cloud region (e.g., cloud data center) infrastructure. You will also lead troubleshooting and resolve critical or escalated technical issues regarding affected equipment. You will help test and troubleshoot new server hardware components and designs, as well as configure and troubleshoot OS-related issues on servers. You will resolve technical issues using different tools and communicate with different stakeholders until final resolution.
Must have:
  • Bachelor's degree in data center environment or equivalent experience
  • Experience with computer and server hardware, or troubleshooting/diagnosing
  • Experience with operating systems and networking infrastructures
  • Ability to travel internationally up to 20% of the time
Good to have:
  • Experience with Linux operating systems
  • Experience in project management and leadership
  • Experience in maintenance and monitoring of server systems
  • Ability to collaborate and partner with teams to overcome challenges

Job Details

Minimum qualifications:

  • Bachelor's degree in a data center environment or similar technical domain, or equivalent practical experience.
  • Experience with computer and server hardware, or troubleshooting/diagnosing.
  • Experience with operating systems and networking infrastructures.
  • Ability to travel internationally up to 20% of the time as required.

Preferred qualifications:

  • Experience with Linux operating systems.
  • Experience in project management and leadership.
  • Experience in maintenance and monitoring of server systems.
  • Ability to collaborate and partner with teams to overcome challenges.

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

  • Contribute to and lead efforts/projects in the deployment, maintenance, and support of Google Cloud region (e.g., cloud data center) infrastructure.
  • Lead troubleshooting and resolve critical or escalated technical issues regarding affected equipment.
  • Help test and troubleshoot new server hardware components and designs.
  • Configure and troubleshoot OS-related issues on server.
  • Resolve technical issues (e.g., hardware, software, application, operational, process) using different tools until final resolution communicating with different stakeholders.

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.

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