AC Manila - Communication Coach Manager

3 Months ago • 8 Years + • Education • Undisclosed

About the job

Job Description

Communication Coach Manager needed for PwC Acceleration Center Manila. 8+ years of experience in language teaching, creating learning solutions, and managing projects in a blended learning environment are essential. Excellent written and verbal communication skills, familiarity with adult learning theory and instructional methods, and the ability to prioritize and manage projects effectively are required.
Must have:
  • Language Teaching
  • Learning Solutions
  • Project Management
  • Communication Skills
Good to have:
  • CELTA/TESOL
  • Adult Learning
  • Instructional Methods
  • Relationship Management
Perks:
  • Great Place to Work
  • Career Opportunities

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Internal Firm Services - Other

Management Level

Manager

Job Description & Summary

Key Responsibilities:

  • Work closely with local AC L&D team​

  • Deliver effective communication training targeting English, business, and cultural communication skills​

  • Coach individual professionals on communication learning plans and track progress​

  • Enhance existing programs to include cultural and business content​

  • Review and roll-out learning materials from training partners and vendors​

  • Plan and host social and learning events to build awareness of TCC program in local AC Offices​

  • Manage relationships with local leadership  to understand the required client communication competencies for professionals to demonstrate on the job to fine tune coaching ​

  • Facilitate design, develop and deployment of innovative training programs to target specific communication skills aligned with business needs​

  • Lead and support major on-going learning projects to ensure successful deployment on time​

  • Adapt to digital technology applications/platforms to deliver communication training​

Education & Certifications:

  • Masters’ degree/Certificate/ Diploma from a recognized university (Local/International) in English/English Language Learning (ELL)/English as a Second Language (ESL)/English for Speakers of Other Languages (ESOL)/Linguistics. ​

  • CELTA/TESOL certification is an added advantage.

Essential Requirements:

  • 8 + years of experience in language teaching, creating and deploying learning solutions, or managing learning projects in blended learning environment ( F2F and Online). ​

  • Excellent written and verbal communication skills, including training, facilitation, and presentation skills​

  • Familiarity with adult learning theory and instructional methods, especially with respect to language learning and communication skills​

  • Demonstrated ability to prioritize workload, meet project deadlines, and drive projects to completion with limited guidance and direction​

  • Experience and ease in working with diverse groups of people​

  • Ability to team and adapt to a diverse set of professionals on projects   ​

  • Coach/Mentor junior team members​

  • Excellent relationship management skills with clients

ALL ABOUT PwC AC Manila

 We are a community of solvers with a clear mission: to empower PwC member firms in over 20 countries by delivering quality services in Trust Solutions (Assurance, Tax), Advisory and Business Services, thereby building trust and driving sustained outcomes for our clients.

 Our team of over 3,000 professionals brings together a diverse range of talents, creating a workplace that promotes inclusivity, innovation, collaboration, and a strong dedication to providing excellent client service. Through My+, we offer a brand-defining people experience in the areas that matter the most: Well-Being, Total Rewards, Development and Community.

PwC Acceleration Center Manila has been certified as a Great Place to Work for two consecutive years, highlighting its exceptional work environment and employee satisfaction. The center's commitment to inclusivity and diversity is evident in its practices and policies, fostering a culture of collaboration and respect. Additionally, PwC Acceleration Center Manila has experienced significant employment growth, attracting and retaining top talent while providing ample career opportunities and professional development for its employees.

Our firm's evolution is a testament to our commitment to growth and transformation. We are continuously expanding horizons, leveraging tech-driven teams to deliver unparalleled client experiences and groundbreaking solutions. Together, we forge the path to endless possibilities!

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred: Bachelor Degree - Teaching English as a Second Language

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

English

Travel Requirements

0%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

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About The Company

At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 152 countries with over 327,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by visiting us at www.pwc.com. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity.


Content on this page has been prepared for general information only and is not intended to be relied upon as accounting, tax or professional advice. Please reach out to your advisors for specific advice.

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